Carlisle, England, United Kingdom
Hybrid / WFH Options
Cumberland Building Society
experience across our personal, business and intermediaries customer journeys, including ensuring that this is integrated within our approach to multi-channel sales, marketing and
service delivery This role will be a fixed term contract up to February 2027. The role will be working on a hybrid basis so … Role Main responsibilities include: Support to Head of Digital by developing and managing an engaged team, committed to achieving revenue growth, sales targets, and
service quality. Owning the
delivery and optimisation of digital journeys online. Coach the team to deliver, through attitude and actions, an exceptional customer experience. … a digital partner to the business and use analytics and insights to drive improvements in the online journeys and ensure we are meeting mandatory
delivery requirements. Act as a Lead Product Owner for Digital, you will have a commercial mind-set accompanied with analytical thinking and have experience managing
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