Team? This exciting role is part of a team that shapes the overall experience customers receive when they buy and use a product or service from Samsung. Based in the Customer Engagement team, this role is an integral part of the wider CX (Customer Experience) Team. As a Platform … responsible for maintaining and supporting platforms and technology across CX. You will deliver support to teams both internally within Samsung and across our key servicedelivery and customer support partners. You will work at the intersection of technology and people, driving change that improves efficiency, streamlines processes, and … Your key responsibilities Coordinate existing platforms portfolio within CX while understanding wider business platform developments Maintain key vendor relationships to drive performance against the delivery plan with clear definition of key performance indicators and shared measures of success Coordinate change initiatives by overseeing technology-related change projects from initiation More ❯
Management (FM) Job Type: Full-Time, Permanent CBW Staffing Solutions is currently seeking an experienced and driven Helpdesk Manager to join a leading FM service provider, based in Feltham, West London. This is a fantastic opportunity for a motivated individual with a strong background in helpdesk operations and team … in their career. As the Helpdesk Manager, you will be responsible for overseeing the day-to-day operations of the technical helpdesk team, ensuring service excellence, and driving continuous improvement. This role requires someone who can lead by example, support their team, and ensure that all service requests … qualifying employment period) Generous sick pay scheme (subject to tenure) Regular company-wide social events including away days with colleagues, friends, and family Long service recognition and awards Working Hours: Monday to Friday 8am - 5pm Key Responsibilities: Oversee and manage all reactive maintenance requests in line with SLA requirements More ❯
Chertsey, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
planning activities across a diverse range of projects. You'll help shape strategic direction, produce planning documentation, and manage business systems to ensure smooth delivery and decision-making. This is a varied, fast-paced role that demands analytical thinking, attention to detail, and excellent communication. Translate executive-level direction … into strategic documentation and planning output Provide professional advice on planning approaches, methodologies, and servicedelivery Coordinate internal and external enquiries and maintain access to reports and data Register and manage business opportunities in Salesforce and SAP Maintain and update planning trackers (revenue, costs, profit forecasts, and project More ❯
hands-on role for someone who thrives in a fast-paced environment, enjoys leading people, and understands the importance of compliance, safety, and seamless service delivery. You'll be the go-to person for managing our CAFM system, ensuring our Helpdesk runs like clockwork, and keeping both planned and … RAMS, risk assessments, and contractor paperwork. Ensure all work meets health & safety standards and industry best practices. Manage contractors with confidence Coordinate bookings, review service reports, follow up on remedials, and deal with any delays or documentation issues quickly and professionally. Support reporting and relationship management Work alongside the … an exciting opportunity to step into a leadership role where you can make a real impact. If you're ready to take ownership of servicedelivery and feel this positon is suitable for your skill set —we'd love to hear from you. Build Recruitment Limited acts as More ❯
hands-on role for someone who thrives in a fast-paced environment, enjoys leading people, and understands the importance of compliance, safety, and seamless servicedelivery click apply for full job details More ❯
adoption of health innovation tools, this role is also very practical, ensuring that these improvements make an impact on the front line of clinical service delivery. Job responsibilities The successful post-holder will bring excellent leadership and influencing skills with the capability to work across all parts of our … programmes of change. Person Specification For more information please see the attached Candidate Brief. How to Apply To apply, please visit Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Address Ashford and St Peter's Hospitals & Royal Surrey sites More ❯