5 of 5 Service Delivery Jobs in Colchester

Select how often (in days) to receive an alert: ServiceNow Delivery Consultant/Developer Location: UK - Mobile England Job-ID: 213496 Contract type: Standard Business Unit: ServiceNow Life on the team As a Service Delivery Consultant, you'll be engaged at customer level in delivering support for ServiceNow through all phases of its lifecycle. You'll have … the opportunity to work across all business sectors with an array of customers and Computacenter teams. Success is defined by the Service Delivery Consultant's ability to work with the wider Service Delivery team and key customer stakeholders in order to support, enhance (through development), manage and maintain a large number of ServiceNow environments. You'll … expertise and contribute to the development of internal standards and best practices. Stay current with platform capabilities to advise customers on roadmap alignment and feature adoption. Identify opportunities for service improvement and potential upsell based on customer needs. Participate in peer reviews, customer meetings, and the transition of implementations into business-as-usual support. Continuously develop your technical skills More ❯

Select how often (in days) to receive an alert: ServiceNow Delivery Manager Location: UK - Mobile England Job-ID: 213494 Contract type: Standard Business Unit: ServiceNow Life on the team As a Services Delivery Manager for Computacenter's ServiceNow Centre of Excellence, you are engaged at the account level in providing visibility, service reviews and reporting through all … phases of the support lifecycle. You will work hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organisations and with multiple Computacenter teams. Success is defined by the Delivery Manager's ability to develop a quality service strategy per customer, capture and report on key metrics, identify … upsell opportunities and quickly become the customer's trusted advisor. The successful candidate will be an integral part of managing customers on behalf of Computacenter, facilitating their service issues, SLA uptimes, reporting, and strengthening the customer relationship through the delivery of the service and providing a positive Customer Experience. You will be stakeholder facing and requires that More ❯

considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the IT … managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination of marketing More ❯

Select how often (in days) to receive an alert: Service Architect Location: UK - Mobile England Job-ID: 214179 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team At Computacenter, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success … and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions. We are looking for a Service Architect to join our Customer Service Design function. The Customer Service Design (CSD) team architects all of Computacenter's Managed Services Customer opportunities, delivering market-leading service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise. Our Service Architecture group is aligned with our portfolio and provides detailed service design and commercial constructs to meet customer needs. The dynamic team is located across Europe and India and brings a wealth of experience and a wide range of skills. As part of the Service More ❯

Select how often (in days) to receive an alert: Location: UK - Mobile England, UK - Cust. Site ENG Job-ID: 213442 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team As a Customer Strategy Director, you'll be embedded five of our key customer accounts in France, working closely with Service Directors, Client Directors … and strategic alignment. What you'll do Lead Transformation Strategy: Define and deliver a clear transformation vision for each customer, aligning Computacenter's capabilities with their strategic goals. Drive Service Evolution: Continually evolve the service portfolio, bringing innovation and best practice to the forefront of customer engagements. Engage at C-Level: Build and maintain trusted relationships with senior … Work closely with GMS, Professional Services, Operational Excellence, and Sales to ensure a unified, value-driven approach. Shape the Future: Influence customer strategy and IT direction, identifying opportunities for service improvement, innovation, and transformation. Deliver Measurable Value: Ensure transformation initiatives are clearly articulated, tracked, and delivered to meet both customer and Computacenter objectives. What you'll need Strategic Leadership More ❯