6 of 6 Service Delivery Jobs in Darlington

Job Title: Senior Service Desk Analyst Location: Darlington (On-Site) Salary: £30,000 - £40,000 DOE Are you ready to hit the ground running in a hands-on IT role where no two days are the same? We're looking for a Senior Service Desk Analyst to join our small but dynamic IT team based in Darlington. This … systems - particularly VoIP (3CX, Mitel, etc.). Comfortable working independently and proactively in a fast-paced environment. Strong problem-solving skills and a genuine desire to improve systems and service delivery. Excellent communication skills - both technical and user-facing. Desirable Skills: Experience with Microsoft 365, Windows Server, Active Directory. Exposure to cloud platforms (e.g., Azure). Prior involvement in More ❯

of IT security and user access management? We’re seeking a dedicated IT User Services Lead (IAM) to join our Group IT team. If you're passionate about driving service excellence, embracing innovation, and ensuring compliance, this is the role for you! As the IT User Services Lead (IAM), you will: Oversee and directly manage a small, high-performing … App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services: Access to our colleague assistance programme, 24/7 GP service, mental health support, physiotherapy, cycle to work scheme, eyecare vouchers, Health Cash Plan, Dental Plan, and Travel Insurance. Motoring Benefits: Employee vehicle-leasing schemes, discounted repairs, and reduced rates … Wagestream: A free financial wellbeing app offering control over your pay, savings options, financial advice, and shopping discounts. About you: Experience: Proven expertise in Identity and Access Management, IT Service Desk, or End User Support, including team leadership. Leadership: Ability to motivate and develop a technical team in a fast-paced environment. Technical Skills: Experience with ITIL-aligned service More ❯

level role offers hands-on experience in desktop hardware setup and support across customer sites. Gain valuable exposure to real-world IT environments while building your technical and customer service skills. Job Overview: As an IT Support Technician , where you'll be responsible for setting up desktop hardware and peripherals as part of IT roll-out projects. This role … involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised upon going permanent) Location: Darlington, DL1 Contract Length: 12 months (visibility to go permanent afterwards) Key responsibilities Unbox, install, and connect desktop hardware and peripherals at … desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service and communicate effectively with end users. Key Requirements Previous exposure to desktop support roles or IT environment. Strong organisational skills and ability to More ❯

you'll be responsible for setting up desktop hardware and peripherals as part of IT rollout projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised upon going permanent) Location: Warrington, WA3 Contract … desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service and communicate effectively with end users. Key Requirements Previous exposure to desktop support roles or IT environment. Strong organisational skills and ability to More ❯

and agency staff. Assisting in completing/supporting risk assessments (RA) and safe systems of work (SSOW) with the designated personnel. Providing high-quality technical skills training using various delivery methods. Supporting onsite training buddies to ensure excellent service delivery. Reviewing and updating training content to align with RTITB/ITTSAR standards. Staying updated on changes to RTITB … ITSSAR standards. Experience training within a Distribution Centre. Ability to sign off candidates on Reach and Counterbalance Trucks and PPT. Benefits include: 33 days holiday, increasing to 38 with service (including bank holidays). Two staff discount codes for personal and family use. 30% discount on Superdrug Own Brand Products. Company pension matching and bonus. Access to Wagestream for More ❯

Aug - 31 Mar 6 months - Mon - Thur 09:00 - 05:30 Job Description: Installation Technicians provide desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically un-box and install kit to desk and connect peripherals, connect cables (eg power and network) and perform any relevant power on self More ❯