14 of 14 Service Delivery Jobs in Durham

Location Location Region Location Region County Durham Location City Location Postal Code Location Postal Code DL12 9BG Interview Date About the role... Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the … service team, including family members and significant others as appropriate. Carry out focus groups and promote equality diversity and inclusion through project work and promotion of the service Recruit , train and supervise peer mentors who are an integral part of our service delivery and lived experience … Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery. Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and More ❯

ll be the face of Sodexo, ensuring our services are delivered with excellence and always looking to optimise performance. You'll be supporting the delivery of our restaurant/catering offer, cleaning services, reception, waste management and dealing with external contractors. What you'll do: Ensure the delivery … Health and Safety and Compliance of the site Interact with the teams daily - to ensure clear communication/develop at one team ethic in service delivery delivering Ensure client satisfaction through improving relationships and service Help to maintain and achieve financial targets through service delivery Identify opportunities for Service Improvement Ensure Health and Safety Standards are maintained What we're looking for: Experienced in using Microsoft Office Previous experience of operational management in a similar environment People management experience Ability to interpret and utilise financial and commercial information Excellent communication skills Manage multiple More ❯

access management? We’re seeking a dedicated IT User Services Lead (IAM) to join our Group IT team. If you're passionate about driving service excellence, embracing innovation, and ensuring compliance, this is the role for you! As the IT User Services Lead (IAM), you will: Oversee and directly … at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services: Access to our colleague assistance programme, 24/7 GP service, mental health support, physiotherapy, cycle to work scheme, eyecare vouchers, Health Cash Plan, Dental Plan, and Travel Insurance. Motoring Benefits: Employee vehicle-leasing schemes … app offering control over your pay, savings options, financial advice, and shopping discounts. About you: Experience: Proven expertise in Identity and Access Management, IT Service Desk, or End User Support, including team leadership. Leadership: Ability to motivate and develop a technical team in a fast-paced environment. Technical Skills More ❯

of Head of Digital Services and Systems to support our ambitious plans. In this role you will be accountable for leading the design and delivery of the Council’s ambitious and exciting, digital transformation programme. You will play a pivotal role in enabling the Council to achieve its strategicobjectives … services across the Council to support them on their digital transformation journey, is at the heart of this role, as is re-imagining traditional service delivery to transform and enhance the customer experience whilst reducing costs, whether it’s through improving how the Council interacts with residents, by … increasing engagement and productivity or in creating new service opportunities. Our Council is one of three Local Authorities who have been selected to take part in an AI Pilot with National Government, therefore you will also have the unique opportunity of leading on this exciting project. You’ll be More ❯

Business Development: Identify and capitalize on market opportunities through strategic initiatives and effective lead generation. Team Leadership: Inspire and guide teams to deliver exceptional service and innovative solutions that meet client needs. Market Insight: Utilise data-driven insights to optimize marketing efforts and adapt strategies to market trends. Collaboration … Work closely with cross-functional teams to ensure seamless service delivery and client satisfaction. More ❯

Business Development: Identify and capitalize on market opportunities through strategic initiatives and effective lead generation. Team Leadership: Inspire and guide teams to deliver exceptional service and innovative solutions that meet client needs. Market Insight: Utilise data-driven insights to optimize marketing efforts and adapt strategies to market trends. Collaboration … Work closely with cross-functional teams to ensure seamless service delivery and client satisfaction. More ❯

current customers, e.g. an SEO client may be interested in running a Google/Bing Ads campaign Work closely with the SEO and PPC service delivery teams What are we looking for? Previous B2B sales experience with a track record of exceeding targets. 12-18 months B2B outreach More ❯

months - Mon - Thur 09:00 - 05:30 Job Description: Installation Technicians provide desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically un-box and install kit to desk and connect peripherals, connect cables (eg power and network) and More ❯

Job Title: Senior Service Desk Analyst Location: Durham (Newton Aycliffe) Salary: £30,000 - £40,000 DOE Are you ready to hit the ground running in a hands-on IT role where no two days are the same? We're looking for a Senior Service Desk Analyst to join … etc.). Comfortable working independently and proactively in a fast-paced environment. Strong problem-solving skills and a genuine desire to improve systems and service delivery. Excellent communication skills - both technical and user-facing. Desirable Skills: Experience with Microsoft 365, Windows Server, Active Directory. Exposure to cloud platforms (e.g. More ❯

Job Title: Senior Service Desk Analyst Location: Darlington (On-Site) Salary: £30,000 - £40,000 DOE Are you ready to hit the ground running in a hands-on IT role where no two days are the same? We're looking for a Senior Service Desk Analyst to join … etc.). Comfortable working independently and proactively in a fast-paced environment. Strong problem-solving skills and a genuine desire to improve systems and service delivery. Excellent communication skills - both technical and user-facing. Desirable Skills: Experience with Microsoft 365, Windows Server, Active Directory. Exposure to cloud platforms (e.g. More ❯

An exciting opportunity has arisen to join ZIGUP Group IT Service Desk Team as an experienced Service Desk Analyst, providing first line IT support to end users across the business. Based in our Peterlee office, your main responsibilities will include efficiently handling and documenting customer contacts from various … channels, accurately capturing all essential details. Leveraging your technical expertise, you'll provide timely diagnoses and resolutions to ensure exceptional service delivery. You will make personalized decisions and actions while maintaining a high standard of customer service throughout all interactions. Additionally, you will support onsite desk support and … on-call rotation to address urgent IT issues outside of core business hours, including evenings, weekends, and Bank Holidays. Join ZIGUP as an IT Service Desk Analyst and enjoy outstanding benefits: Our benefits include a competitive salary, annual leave, pension contributions, financial benefits, wellbeing and lifestyle services, professional development More ❯

experience in desktop hardware setup and support across customer sites. Gain valuable exposure to real-world IT environments while building your technical and customer service skills. Job Overview: As an IT Support Technician , where you'll be responsible for setting up desktop hardware and peripherals as part of IT … roll-out projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised upon going permanent) Location: Darlington, DL1 Contract Length: 12 months (visibility … Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service and communicate effectively with end users. Key Requirements Previous exposure to desktop support roles or IT environment. Strong More ❯

setting up desktop hardware and peripherals as part of IT rollout projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised upon going … Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service and communicate effectively with end users. Key Requirements Previous exposure to desktop support roles or IT environment. Strong More ❯

completing/supporting risk assessments (RA) and safe systems of work (SSOW) with the designated personnel. Providing high-quality technical skills training using various delivery methods. Supporting onsite training buddies to ensure excellent service delivery. Reviewing and updating training content to align with RTITB/ITTSAR standards. Staying … a Distribution Centre. Ability to sign off candidates on Reach and Counterbalance Trucks and PPT. Benefits include: 33 days holiday, increasing to 38 with service (including bank holidays). Two staff discount codes for personal and family use. 30% discount on Superdrug Own Brand Products. Company pension matching and More ❯