4 of 4 Service Delivery Jobs in Durham

found below. Come join us and make a difference in the world! Discover more at Description The role is office based in Hartlepool. The Service Desk Manager is a varied, challenging and exciting role. The role is responsible for ensuring the Service Desk and Incident Management processes … evolving needs of the business. It will involve working closely with both internal and external stakeholders and customers and is targeted with supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Head ...

take ownership of supplier performance across a portfolio of IT and Information Services suppliers. This role is focused on supplier governance, performance management, service reviews, issue resolution, and continuous improvement. You will work closely with suppliers and internal stakeholders to ensure contractual commitments, SLAs, and service expectations … primary point of contact for assigned IT suppliers, building effective working relationships and ensuring suppliers deliver against agreed contractual commitments. Lead supplier service review meetings, including agenda preparation, coordination of inputs, facilitation, and the management of actions through to completion. Monitor and assess supplier performance against SLAs, KPIs, contractual ...

specs as found below. Come join us and make a difference in the world! Discover more at AGENCIES PLEASE Job Description Join our IT Service Delivery Department at NECSWS as an Change Configuration and Release Analyst. Our team ensures IT services are deployed, monitored, and continually improved … NPPV3. Desirable: Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact. Knowledge of ITIL methodology and Service Delivery processes. ITIL v4 Certified Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When ...

exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We are recruiting for Administrator and Support positions across our core service areas: HR, Payroll, Customer Service, Finance and Procurement. These roles sit at the heart … UKSBS, supporting the day-to-day delivery of essential business services for our clients. Depending on your placement, you may help ensure people are paid accurately and on time, support recruitment and HR processes, manage supplier and purchasing activity, or contribute to accurate financial processing and reporting. Regardless ...