1 of 1 Service Delivery Jobs in Fochabers

for clients and helping them keep their IT systems running smoothly. You’ll troubleshoot a wide range of technical issues—from hardware and software to cloud services—via our service desk located at Nether Dallachy and on-site visits across Scotland. As a Managed Service Provider (MSP), our work is fast-paced and varied. One day you might … running Windows 11, macOS, and Microsoft 365 Microsoft Entra/Azure AD: Administer users, groups, and access permissionsSupport cloud identity issues such as login problems and MFA setup Customer service: Provide friendly, professional support via phone, email, and on-site.Communicate technical solutions clearly to users of all skill levels On-site visits: Travel to client offices across Scotland to … Project support: Assist with IT projects including client onboarding, Office 365migrations, network installations, and cybersecurity enhancements Knowledge sharing: Contribute to our internal knowledge base and help improveprocesses for better service delivery What we are looking for: Good IT skills/background Problem solving Can show initiative Able to drive Previous experience in tech or college/UNI studies More ❯