4 Service Delivery Jobs in Hounslow

integrity, we are creating an inclusive business that works for its customers and its colleagues around the globe. Job Description Purpose of the role Delivery and ownership of the key ITIL operational processes (Incident, Problem, Change and Request) Service restoration for all incidents and degradations in service … MSPs Drive successful change management across the Cargo organisation Accountabilities Working in partnership with IAG Cargo IT and the business teams to: Ensure the service delivery remains aligned to business needs through engaging with key stakeholders to understand and shape business requirements for the short and long term … requirements Take a strategic angle to ensure that the approach to delivering services takes the best advantage of market capability, driving efficiency and continual service improvement Track and report on all services being delivered and align with the Service Management team to assess supplier performance Take the lead more »

culture within the team and College, ensuring this develops the Colleges Information, Communications and Print systems in a responsive way. 4. Provide a responsive service to a range of users, including students, staff (curriculum and support), governors and visitors. 5. Champion a customer focused service approach. PRINCIPAL RESPONSIBILITIES … the college forward. 3. To keep abreast of technology changes and trends to help in future proofing the IT and Digital Print infrastructure and service provision delivered by the team. 4. To ensure the work of the team is visible across the College and is well-regarded. 5. To … be an active and collaborative member of the College Management Team. B. Service delivery 1. To lead on the review of the effectiveness of technologies for learners and learner environments, and ensure high quality resources and learning environments, on each of the college campuses. 2. To develop, establish more »

About Serverfarm Serverfarm is a unique Data Centre developer and operator – and the global leader in Data Centre Management as a Service (DMaaS). For over 24 years, we’ve maximised operational efficiencies and managed critical IT infrastructure and environments for the world’s top enterprises. Our vision To … can focus on innovation. Overview As a Finance Administrator you will support all parties with financial process and document control relating to projects, programmes, service contract, suppliers and Serverfarm requirements. You will develop and provide reports to the Leadership Team, be responsible for compliance to the finance cycle and … i. Investigate and respond to customer and Serverfarm financial issues and queries efficiently and escalate as appropriate. j. Provide general administrative support to the Service Delivery Manager. 2. Generate and Manage Policies and Measures: a. Help standardise financial management activities and processes; by developing guidelines governing how financial more »

Commercial/Business Development team Develop and maintain good working relationships with Commercial Finance, Operational departments and IT to ensure the effective and efficient service delivery. Fully document processes, including the controls and checks incorporated into the process to ensure we bill right, first time, every time Requirements : Able more »