10 Service Delivery Jobs in West London

Global Service Desk Manager | Environmental Services | £60,000 - £70,000 | Hybrid | Brentford WeDo has recently partnered with a global Environmental Services organisation who are currently in the market for a Global Service Desk Manager to come on board. The business is currently going through a large scale global … the team structure across their UK and European offices. The individual will have the following experience and skillset. Managing and refining IT incident and service request procedures to elevate service standards. Ensuring smooth implementation of system changes to minimise service disruptions. Leading collaborative service initiatives with … global IT support teams. Implement new SLAs Establishing and meeting IT Service Level Objectives. Mentoring junior members of the the team. Effectively communicating, managing customer expectations, and utilizing feedback for continuous improvement. Anticipating Service Delivery needs aligned with global and regional plans. Collaborating with SMT. Your character more »

traffic enforcement and management products is delivered and maintained in a timely, successful, and safe manor. Core Duties & Responsibilities: Work with the Head of Service Management, PMO Manager and Technical Manager and wider service delivery and service management team to ensure any recurring technical issues are … overseeing the activities of our engineering partners and sub-contractors where necessary. Software configuration - adjusting system settings 'at the pole', maximising the efficiency of delivery and optimising the effectiveness of solutions in situ. System support - assisting the helpdesk team, carrying out system checks and reacting to system generated alerts … The role offers wide scope for training as well as personal and professional development as the business grows, building skills in both technical and service delivery. If this sounds like the job for you, please apply.... New starters will be subject to clearance through the Disclosure and Barring Service more »

quality cost-effective services. As the Field Coachyou will be responsiblecoordinating the performance and development of all external staff whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the … to audit and coach teams to improve quality. Familiar with Telecoms network system. Coaching and support all external users, ensuring clear guidelines for the delivery of accurate and timely feedback. Coordinate Skill Gap Requirements to training Identifying training needs through regular 1-1 coaching observation sessions. Develop Quick Reference … Guides to assist in the coaching & development of the external teams. Carry out on site Customer Service Site Audits and undertake Quality Audits and Feedback to identify areas of improvement. Create and implement Personal Development Plans for external teams. Skills & Knowledge Requirements: Excellent communication skills. Organised, structured, and always more »

processes. Work independently to resolve complex security issues, with support and guidance from the Cyber Security Manager and Security Architect. Provide knowledge transfer to Service Delivery teams and mentor other members of the cybersecurity team. Develop an in-depth understanding of threats in a mission-critical or national more »

destination. Be able to effectively communicate with customers to leverage the brand values, generate repeat business and work to very high standards of customer service delivery to ensure all KPIs are achieved. Have an ability to form valuable relationships with our customers whilst leveraging our brand values to … departure. Be able to multi-task in a fast-paced Sales environment. Minimum qualifications/Experience/Skills Experience working in a Sales, Customer Service and/or Aftersales environment within the Travel Industry Excellent knowledge of IATA Geography, widely travelled and good knowledge of Eastern Hemisphere destinations in more »

destination. Be able to effectively communicate with customers to leverage the brand values, generate repeat business and work to very high standards of customer service delivery to ensure all KPIs are achieved. Have an ability to form valuable relationships with our customers whilst leveraging our brand values to … departure. Be able to multi-task in a fast-paced Sales environment. Minimum Qualifications/Experience/Skills Experience working in a Sales, Customer Service and/or Aftersales environment within the Tratry Excellent knowledge of IATA Geography, widely travelled and good knowledge of Eastern Hemisphere destinations in IATA more »

Site Staff/System. * Prioritising and delegating reactive and Planned Preventative Maintenance tasks to the Engineering team and Supply Partners ensuring optimum levels of service delivery are being achieved. * Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices Candidate requirements more »

dynamic operations team. As a pivotal leader within our organisation, you will oversee and optimise various operational functions to ensure seamless processes and exceptional service delivery. The Operations Manager will report to the Head of Operations and will be instrumental in coordinating tasks, implementing efficient procedures, fostering a culture … improvement and suggesting strategies to enhance efficiency and effectiveness. Provide ad-hoc support to the team with the daily operations, including orders processing, customer service, bookings confirmation, and other administrative duties. Conduct regular performance evaluations and provide constructive feedback and coaching to team members to support their professional development more »

Global Sourcing & Support We are looking for a highly motivated and experienced Senior Manager of Global Sourcing & Support to join our Global Procurement Services & Delivery team. In this role, you will be responsible for supporting the company's strategic sourcing initiatives and contract management processes while working collaboratively with … between the Global Procurement function and the MSP firm. The successful candidate will have deep expertise in indirect sourcing, business process oversight, demand and delivery management, sourcing performance measurement, escalation handling, and continuous process improvements with a high degree of business delivery. A solid foundation in sourcing, category management … alignment on needs (i.e., demand, deliverables, timing, etc.), and drive toward achieving business objectives. Monitor and evaluate MSP performance, ensuring they adhere to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Identify opportunities for cost savings and process improvements within the procurement function, and work with more »

will you be responsible for maintaining stock and databases, but you'll also have the opportunity to contribute to innovative projects aimed at improving service delivery. Your role will involve collaborating with various stakeholders, including suppliers and Norwood's Technology team, to ensure the smooth integration of equipment into … locations. Key Responsibilities: To visit services and complete installations, repair, maintenance, reviews and collection of Technology Enabled Care (TEC) equipment, with new and existing service users throughout Norwoods services in North London, Redbridge and Berkshire. Troubleshoot problems with equipment installations and resolve these faults both remotely and in person. … and maintain current databases according to Company requirements including updating and maintaining asset registers Support the IT manager in providing a high level of service coordination to ensure that new projects are delivered effectively. To take part in training sessions and attend meetings as required. To manage and maintain more »