1 to 25 of 27 Service Delivery Jobs in West London

Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients. They are seeking an experienced Service Delivery Manager to lead … customer service and operational support teams. We are looking for a facilities management, property maintenance or a similar service-led environment to undertake this hands-on leadership role responsible for ensuring the smooth delivery of repairs, maintenance, servicing and project activities across both social housing and commercial ...

foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness: Support new service onboarding, service acceptance, transition into BAU support. Customer Management: Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance: Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners ...

candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Service Manager Retail (MAT Cover) Salary: Up to £40,000 - £48,000 per annum + Bonus London/Swindon Hybrid Edenred Payment Solutions(EPS) is a leading … anElectronic Money Institution regulated by the FCA in the UK and by the National Bank of Belgium in Europe. Were looking for a Service Managerto work withclients within thePrepaid Retail&Travelvertical, reporting to theStrategic Service Managerand working closely withthe EPS and widerEdenredteams. The Service ManagerforRetailis a keymemberof ...

Service Desk Lead Rate - 450 - 500 (A Day) Duration - 12 Months (Initially) Location - Uxbridge (On-site) Ir35 - Inside (Must use an umbrella company) We're looking for an experienced Service Desk Lead to join a well-established organisation on an initial 12-month contract. This is a fantastic … opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery of a high ...

Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

. Collaborate with the Project Manager/Scrum Lead to estimate and plan deliverables and track execution through the daily standup. Collaborate with the Service Delivery Manager to define operational process, practices and standards, supporting major service incidents (P1/P2), subsequently contributing to their Root Cause … Managers and Architects to define the platform product roadmap for both functional and technical capabilities. Collaborate with the dTA Product Owner, Scrum Lead and Service Delivery lead to manage the TCO with particular focus on cloud cost optimisation. Manage the supplier relationship with Dataiku, including influencing ...

recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE As a Service Delivery Manager for the Heathrow PRS (Passengers Requiring Support) operation, you are the central manager of a diverse workforce delivering crucial assistance … Main Duties & Responsibilities Operational Management: Take confident control of the daily operation, actively managing resources, staffing levels and workflows to drive efficiency and meet Service Level Agreements (SLAs). Manage Operational Flow: Oversee the smooth offloading and on-loading of high-volume flights. You will act quickly to ensure ...

execute strategies to scale the Adaptive Planning practice into a high-performing business unit. Define measurable goals for team growth, client acquisition, and service excellence. Strategic Leadership & Growth Partner with Kainos Sales, Marketing, and Delivery leaders to define and execute strategic and market objectives. Evolve services, methodologies … processes to differentiate competitively. Build strong client relationships to drive bookings, revenue, and valuebased opportunities. Expand business within existing accounts and support sales-to-service transitions. Manage practice financials and profitability. Global Practice Alignment Collaborate with North America and APAC Kainos Adaptive Planning leaders to align strategies, share best ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Irelands largest organisations in driving business value through Oracle technology. Top-tier Oracle partner … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m/£302m , Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

navigate complexity, and embed transformation that lasts. You will work across AI, digital services and modern ways of working, in partnership with clients and delivery teams. Our Change Management consultants are "T-shaped" by design: with deep expertise in Change Management, and with breadth across Organisational Design and AI. … people side of AI implementation, driving adoption and embedding responsible AI practices DevOps transformation: enabling the cultural, structural and capability changes needed for continuous delivery and modern engineering practices Digital service delivery: supporting citizen-facing digital service rollouts through process redesign, training and stakeholder engagement Organisational ...

remain effective, reliable and fit for purpose.Lead and support system upgrades, enhancements, testing and user acceptance activities.Drive automation and continuous improvement initiatives to enhance service delivery and self-service functionality.Produce, analyse and validate key pension reports and management information.Lead on major annual and cyclical projects, including Annual ...

operational readiness. You'll be accountable for building scalable operating motions that translate product innovation into measurable client outcomes-faster onboarding, higher adoption, better service experiences, and repeatable launch readiness. This role partners closely with Product, Technology, Service, Sales/Client teams, and controls stakeholders to deliver … class fintech customer journey at enterprise scale. Job responsibilities Set the customer experience and readiness strategy for Kinexys, aligning priorities across Product, Tech, Service, and regional stakeholders. Lead end-to-end customer journey design and optimization (onboarding, servicing, releases), establishing standards, playbooks, and measurable experience outcomes. Own launch ...

Zscaler, Netskope, paloalto, Broadcom ProxySG etc Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering patterns ...

have access to a range of employee benefits. Read more about these here.About The RoleThis is an exciting opportunity to join the Traffic & Capital Delivery Team as the Team Leader - Road Network Management.In this role, you will lead the team responsible for delivering the Council's statutory functions relating … management of non-statutory traffic management matters. The role combines office-based responsibilities with site visits, as required to support service delivery and operational needs.About The Team You’ll Be Working InYou will join the Traffic & Capital Delivery Team as the Team Leader – Traffic Network Management. ...

Night Security Controller will develop and lead operational excellence and best practice; optimising our service and value offering to customers to achieve performance targets. You will bring innovation and leadership and ensure a high-performance culture within your remit. This is an active and visible role requiring strong leadership … Experience of working in a demanding, high-pressure environment Excellent understanding of access control & CCTV systems Customer focused, with a strong knowledge of customer service skills. Demonstrate a strong aptitude for multi-tasking. Excellent written and verbal communication Self-motivated and able to work on own initiative. Team player ...

hackajob is partnering directly with JPMorganChase to hire for this role. JOB DESCRIPTION Job responsibilities Provide end-to-end application or infrastructure service delivery to enable successful business operations of the firm Support the day-to-day maintenance of the firm's systems to ensure operational stability ...

Responsibilities: Define the overarching enablement strategy and learning roadmap for a global product priority/area for your region by auditing partner, product and service delivery gaps, and determining priority capability areas and designing targeted learning to bridge skill gaps. Work with our regional partner delivery managers … pipeline of independent, product-ready A&Ps. Partner closely with numerous teams, including gTech Ads, Product, Marketing and Sales counterparts, to design and deploy service package bundles for agencies on annual goals. Foster cross-functional relationships to build trust, manage expectations, and increase demand for our services. Contribute ...

Responsibilities: Define the overarching enablement strategy and learning roadmap for a global product priority/area for your region by auditing partner, product and service delivery gaps, and determining priority capability areas and designing targeted learning to bridge skill gaps. Work with our regional partner delivery managers … pipeline of separate, product-ready A&Ps. Partner closely with numerous teams, including gTech Ads, Product, Marketing and Sales counterparts, to design and deploy service package bundles for agencies on annual goals. Foster cross-functional relationships to build trust, manage expectations, and increase demand for our services. Contribute ...

operational performance and contractual compliance. Carry out lifecycle fund reviews, assessing lifecycle planning, expenditure and future funding requirements. Conduct FM benchmarking exercises to evaluate service delivery and value against the wider market. Produce clear technical reports and recommendations for lenders. Requirements Previous experience in Lenders Technical Advisory Services ...

requirements and support technology initiatives. Provide procurement expertise, market insight and commercial guidance to support strategic decision-making. Manage and develop supplier relationships, ensuring service delivery, contractual compliance and value realisation. ...

opportunities by aligning Colt's solutions to customers' evolving global connectivity, cloud, security and digital transformation requirements. Coordinate internal resources across sales, solution engineering, service delivery and product teams to execute account strategies. Lead complex commercial negotiations, contract renewals and global framework agreements. Develop a deep understanding ...

dynamic environment. As a Lead Technical Program Manager within the Commercial & Investment Bank's Markets technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

innovation in a dynamic environment. As a Lead Technical Program Manager in [Insert LOB and/or Sub LOB], you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...