12 of 12 Service Delivery Jobs in West London

looking for a Senior Basis Engineer who will manage the SAP S4HANA daily operations of our SAP ecosystem. The professional will manage the client relationships and work across the Service Delivery Lifecycle to analyze, design, build, test, implement and/or maintain multiple system components or applications. The individual must have strong technical knowledge of SAP systems and More ❯

of the full spectrum of information available in the systems across Housing services To enhance and accelerate the development of business intelligence reporting systems and dashboards across the Housing Service Compare the information with other boroughs to understand where the organisation can improve and can reduce costs Work with managers to improve the efficiency and effectiveness of service delivery through a data driven approach Work across departmental boundaries to help and support performance reporting and improvement To support the Housing transformation roadmap through the creation of PIs and evaluation frameworks to measure the effectiveness of pilot processes Take ownership of business problems and proactively interrogate data held, both from housing, elsewhere in Ealing Council or from … external sources to generate insight into performance, identify potential solutions and help manage assets more intelligently. Improve performance management and enhance business planning processes through the creation of self-service, scorecards/dashboards for management and staff. To undertake advanced analytics (Complex data mining, trend and statistical correlation analysis, and predictive analysis) To undertake Business Intelligence Reporting (using SQL More ❯

of the full spectrum of information available in the systems across Housing services To enhance and accelerate the development of business intelligence reporting systems and dashboards across the Housing Service Compare the information with other boroughs to understand where the organisation can improve and can reduce costs Work with managers to improve the efficiency and effectiveness of service delivery through a data driven approach Work across departmental boundaries to help and support performance reporting and improvement To support the Housing transformation roadmap through the creation of PIs and evaluation frameworks to measure the effectiveness of pilot processes Take ownership of business problems and proactively interrogate data held, both from housing, elsewhere in Ealing Council or from … external sources to generate insight into performance, identify potential solutions and help manage assets more intelligently. Improve performance management and enhance business planning processes through the creation of self-service, scorecards/dashboards for management and staff. To undertake advanced analytics (Complex data mining, trend and statistical correlation analysis, and predictive analysis) To undertake Business Intelligence Reporting (using SQL More ❯

and maintain Microsoft 365 and SharePoint environments, including Conditional Access and MDM policies. Reporting to the Managing Director, you will also provide technical leadership and ensure consistent, high-quality service delivery. Key Responsibilities Deploy and automate Microsoft 365 and SharePoint solutions Manage and configure firewalls (FortiGate preferred) Maintain cloud infrastructure, monitoring tools, and security documentation Build strong relationships with More ❯

day administration for estates, maintenance, and facilities projects. Maintain accurate records, schedules, and documentation, including basic document control tasks. Liaise with contractors, suppliers, and internal teams to ensure smooth service delivery. Support compliance with health & safety and statutory requirements. Skills & Experience Strong organisational and communication skills with keen attention to detail. Competence with MS Office and database systems. Experience More ❯

the key point of contact for a defined set of customers, ensuring that their parking operations run smoothly and continue to benefit from tailored solutions. You will focus on service delivery, retention, and account growth, balancing commercial drive with long-term partnership building. Key Responsibilities Manage and grow a portfolio of client accounts within the parking sector. Act … as the main contact for client queries, issues, and escalations, ensuring high levels of service and satisfaction. Identify cross-sell and upsell opportunities to introduce new products and services. Build strong relationships with decision-makers across key sectors (retail parks, shopping centres, healthcare, leisure, and commercial property). Work closely with internal operations and technical teams to ensure smooth … delivery of contracted services. Prepare and deliver account reviews, ensuring clients see measurable value from their partnership. Track activities and opportunities within the CRM system, maintaining accurate and up-to-date records. About You Proven experience in account management, client services, or sales within a B2B environment (parking, facilities management, technology, or related sectors advantageous). Strong relationship-building More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, youll join our … part of it? What will you be doing? Were looking for someone who knows fibre networks inside out. Youll be the go-to expert for technical support across our service delivery teams. When things get complex, youll step in to solve problems and guide others to the right fix. Youll lead fault investigations and help resolve issues that … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

Ansible and MuleSoft. Define and deliver patching strategies ensuring maximum infrastructure security and compliance with regulatory requirements. Oversee middleware operations. Drive automation initiatives thus reducing manual effort to improve service delivery efficiency. Collaborate with database and storage teams to integrate tools and automation into core operations. Develop and maintain standard operating procedures for tooling, middleware and patching. Ensure More ❯

IT infrastructure at regional level . • Provide IT training when required • Raise and track non stock IT purchasing in line with the approved budget and forecast and ensure the delivery of the IT orders. • Ensure Service Desk incidents/request are resolved effectively and within the agreed SLA. • Contribute to and follow all IT processes as required by … participate or initiate best practice activities with IT colleagues from other teams as required by IT Management • Build effective relationships with colleagues and the business to ensure effective IT service delivery. • Responsible for the administration of AD accounts • LAN/WAN support. • Manage third party companies (maintenance and support). • Frequent travel will be required in Europe • Occasional out … efficiency in all business processes. • Good written and oral communication skills. • Ability to present ideas in business-friendly and user-friendly language. • Good analytical, evaluative, and problem-solving abilities. • Service orientation. • Excellent people skills, ability to build effective relationships • Ability to prioritize; time management skills • Good problem solving skills • Capable of working without supervision • Motivated and enthusiastic • A committed More ❯

offering the opportunity to define security strategy, strengthen governance, and protect critical systems, data, and operations. The Role: As Head of Security, you will own the strategic and operational delivery of all information and cyber security activities. You'll develop and implement robust security policies, oversee incident response, and ensure compliance with GDPR, PCI DSS, ISO 27001, and Cyber … cyber maturity to executive leadership. Drive security culture through training, phishing simulations, and awareness programs. Partner with IT, Legal, HR, and business units to embed security in operations and service delivery. Provide security input for vendor assessments, third-party risk, and M&A due diligence. Candidate Profile: Proven senior leadership experience in information, cyber, or data security. CISSP, CISM More ❯

offering the opportunity to define security strategy, strengthen governance, and protect critical systems, data, and operations. The Role: As Head of Security, you will own the strategic and operational delivery of all information and cyber security activities. You'll develop and implement robust security policies, oversee incident response, and ensure compliance with GDPR, PCI DSS, ISO 27001, and Cyber … cyber maturity to executive leadership. Drive security culture through training, phishing simulations, and awareness programs. Partner with IT, Legal, HR, and business units to embed security in operations and service delivery. Provide security input for vendor assessments, third-party risk, and M&A due diligence. Candidate Profile: Proven senior leadership experience in information, cyber, or data security. CISSP, CISM More ❯

offering the opportunity to define security strategy, strengthen governance, and protect critical systems, data, and operations. The Role: As Head of Security, you will own the strategic and operational delivery of all information and cyber security activities. You'll develop and implement robust security policies, oversee incident response, and ensure compliance with GDPR, PCI DSS, ISO 27001, and Cyber … cyber maturity to executive leadership. Drive security culture through training, phishing simulations, and awareness programs. Partner with IT, Legal, HR, and business units to embed security in operations and service delivery. Provide security input for vendor assessments, third-party risk, and M&A due diligence. Candidate Profile: Proven senior leadership experience in information, cyber, or data security. CISSP, CISM More ❯