1 of 1 Service Delivery Jobs in the Isle of Man

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for a Product Manager to join the Home and Broadband group within their professional services team. Reporting to the Head of Product, the Product Manager will play a central role in driving the growth … improve efficiency Commission and respond to market and customer research, using insight to inform product development and positioning Manage supplier relationships, ensuring contract compliance, commercial value, and continuity of service, while identifying and mitigating risks to revenue or margin Represent the business externally with partners, customers and industry bodies as required, and act as a delegate for the Head … Ability to work cross-functionally, influencing and aligning stakeholders across commercial, technical, customer support, and regulatory domains Desirable: Working knowledge of broadband technologies, including copper/fibre infrastructure and service provisioning Confident communicator, with strong written and verbal skills and the ability to present effectively to executive and C-Level audiences Customer-centric mindset, with hands-on experience managing More ❯