Telecoms Trainer/Assessor (ServiceDelivery) Location: Brimsdowm, Enfield Duration: Permanent About The Role Our client is focused on the design, build and maintenance of telecom infrastructure for key clients in the fixed telecom market. Working collaboratively with clients, our client brings commitment, innovation, teamwork, and accountability to deliver long- term partnerships. They are part of the Telecom …/accreditations. The role & responsibilities: This role will manage a wide range of quality assurance through training, coaching, and completing assessments of industry qualifications/accreditations. Focusing on FTTP Service Delivery. You will: Train and coach individuals in the correct methodologies for workmanship to the point of accreditation Work with industry and our clients to ensure you are up … requirements Provide support to installation whenever clarifications of methods and/or procedures are required. What we need from you: Experience of working across the telecommunications industry within the ServiceDelivery role Must have a range of existing telecommunications accreditations Experience in training and/or assessing within Telecommunications Industry Training/Assessing Qualifications desirable NRSWA supervisor qualifications More ❯
extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 15% Car allowance £4,800 per annum Private medical insurance after 1 years service Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel … procurement fostering strong relationships with vendors and partners. Negotiate and manage contracts to ensure favourable terms and conditions for Saga Consistently monitoring and evaluating the performance of partners and service providers to ensure they meet or exceed expectations in line with KPIs Collaborate with partners to identify and implement process improvements and innovations Implement robust processes and tooling to … strategies align with the company's long-term goals. You will already have experience with Software Asset Management and ideally be CIPS accredited with a good understanding of SIAM (Service Integration and Management) would also be of advantage. Other experience required includes: Strong understanding of technology landscape Proven experience of maintenance and upgrade activity of infrastructure components Six figure More ❯
Salary: Up to £55,000 per annum Are you an experienced 3rd Line Support Engineer looking to take on a challenging and rewarding role in a fast-paced Managed Service Provider (MSP) environment? We're seeking a skilled technical specialist to provide advanced support, lead complex problem resolution, and play a key role in delivering high-quality IT services … Azure, and Active Directory. Troubleshoot and maintain networking infrastructure (routers, switches, firewalls, VPNs, Wi-Fi). Support virtualisation platforms (VMware/Hyper-V) and cloud solutions. Assist with project delivery, including system upgrades, cloud migrations, and new deployments. Mentor and support junior engineers, sharing knowledge and best practices. Maintain accurate documentation for client environments, processes, and solutions. Collaborate with … the service desk and project teams to ensure consistent, high-quality service delivery. What You'll Bring 3+ years' experience in a 2nd/3rd Line role within an MSP or IT services environment. Strong technical knowledge of Microsoft technologies (Windows Server, O365, Azure, AD, Exchange). Experience supporting firewalls, switches, and routers (Cisco, SonicWall, or similar). More ❯
