1 to 25 of 121 Service Delivery Jobs in London

Exciting Opportunity! Join Odevo as a Service Delivery Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we scale our digital and operational capabilities across our UK Operating Companies (OpCos), we are strengthening how IT services are delivered, governed, and continuously improved. … looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high-quality IT services across Odevo UK. Position: Service Delivery Manager Company: Odevo UK Location: Hybrid – London/UK-based ...

Service Delivery Manager Remote – UK based Up to £60,000 VIQU has partnered with a leading MSP to recruit an experienced Service Delivery Manager to work with their client base. This hands-on role focuses on managing customer relationships, ensuring service excellence, and identifying opportunities … improvement. You will oversee service delivery, engage clients through regular reviews, and collaborate closely with internal teams to drive continuous improvement. Key Responsibilities of the Service Delivery Manager: Manage day-to-day service delivery for medium-sized clients. Develop strong client relationships, acting ...

experienced Head of IT Service Delivery looking for a rewarding role where you can really make an impact? If so we have a brilliant opportunity available where you will play a pivotal leadership role within a forward-thinking IT function, where service quality, innovation, and collaboration … highly valued. You'll have the scope to shape service delivery strategy, influence senior stakeholders and manage high performing teams that make a real difference to the organisation. The role will involve: Leading IT service and support delivery across the organisation, maintaining strong relationships with senior ...

Service Delivery Manager - ERP Oracle Fusion Live Services Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Service Delivery Manager for an initial 3-month assignment with an option to extend. Location: London/Milton Keynes/East Kilbride … Hybrid/Remote The ideal candidates will possess active SC clearance and have a solid background in Service Delivery, along with the following skills and experience: Proven experience in Service Delivery, specifically within ERP Oracle Fusion Live Services. Knowledge of IT Service Management (ITSM ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Accounting qualification Bachelor's degree in computer science … deployment of IT solutions, change and risk management and the interaction between development and support services. Take ownership of technical design decisions throughout the delivery and assist project decision-making around the appropriate way to achieve deployment. Use data to inform planning. Manage complex internal and external dependencies. Ensure ...

contractor performance, and deliver outstanding results. We are currently recruiting for the really exciting opportunity of a Construction Director, who will be responsible for delivery of Major Data Centre projects! Must have previous knowledge in: Commercial project performance exceeding plans when leading. Capturing of knowledge and sharing to support … bids Exemplary service delivery to highest quality. Key Responsibilities: Leadership of Service Delivery: Lead delivery of the service line on projects, taking responsibility for quality through the implementation of company standards. Contribute to accurate workload forecasts. Own successful outcomes of project audit reviews. Lead ...

Cloud Delivery Lead +6 months + +Fully remote working +£550 - £575 a day Inside IR35 +SC cleared role Skills: +SC clearance +Service Delivery experience +DevOps +Azure/AWS We are seeking an experienced SC Cleared Delivery Lead to manage and deliver complex cloud and DevOps initiatives … supporting UK public sector transformation programmes. This role is responsible for shaping delivery strategy, leading multidisciplinary teams, and ensuring secure, scalable, and citizen-focused outcomes across cloud, infrastructure, and digital platforms. You will bring strong expertise in agile delivery, stakeholder management, governance, and cloud technologies (Azure ...

their 24/7 BMS remote services and energy & carbon reporting bureau. This pivotal position combines strategic leadership with operational oversight to ensure exceptional service delivery, strong financial performance, and continuous service improvement. You will lead a dedicated bureau team, oversee all aspects of service delivery … leadership and inspire the Bureau Team to drive a culture of accountability, collaboration, and continuous improvement. Empower your team to consistently deliver high-quality service, identify and resolve process challenges, and ensure an outstanding customer experience at every touchpoint. Deliver a Business Plan focused on the consistent and robust ...

Consultant – Service Management My client, a leading business services organisation with headquarters in Chancery Lane, is seeking to hire an experienced IFS Consultant specializing in the Service Management module to support the implementation, configuration, and optimization of IFS Service Management solutions. The consultant will work closely with … business stakeholders and technical teams to ensure the system supports end-to-end service operations, improves service delivery efficiency, and aligns with business processes. This role requires strong functional expertise in IFS Service Management combined with hands-on implementation experience and the ability to translate business ...

enforcement organisation that is a national network dedicated to protecting the public and keeping the UK safe from terrorism is seeking an experienced Senior Service Designer to join the Service Design & Transition function within DDAT. You will play a vital role in shaping, designing, and guiding the development … lead design direction for a major programme, mentor junior designers, and ensure that all services are designed around user needs, operational effectiveness, and secure delivery models. This role aligns to the Government Digital and Data Professional Capability Framework for Senior Service Designers. This is an initial 6-month ...

Service Delivery Manager Remote - UK based Up to £60,000 VIQU has partnered with a leading MSP to recruit an experienced Service Delivery Manager to work with their client base. This hands-on role focuses on managing customer relationships, ensuring service excellence, and identifying opportunities ...

Service Delivery Manager - ERP Oracle Fusion Live Services Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Service Delivery Manager for an initial 3-month assignment with an option to extend. Location: London/Milton Keynes/East Kilbride ...

Could you be the driving force behind secure service excellence? Were looking for a passionate and pragmatic Service Manager to lead the delivery and continual improvement of services for our Defence clients. This position is full-time onsite at Hemel Hempstead and requires current active DV clearance … services meet ITIL standards while supporting Sopra Sterias strategic goals. Youll also play a key part in transformation initiatives and client engagement. As a Service Manager, you will own and deliver medium-scale services or take responsibility for part of a large service under the direction ...

Senior IT Field Engineer Lead from the front and help shape a growing service function We are a fast-growing, forward-thinking Internet Service Provider transforming how commercial landlords deliver connectivity to their buildings. The business has quickly become a trusted partner to commercial clients across London, delivering … modern, reliable telecoms and data solutions. We're now looking for an experienced Senior IT Field Engineer to join our service delivery function. This role is ideal for someone who enjoys being hands-on while also mentoring others, improving processes and helping to shape how technical support ...

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams to help … customers achieve their objectives. We take responsibility for all commercial aspects of our service engagements, ensuring contractual ownership, fulfilment of commitments, and driving service evolution and expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line ...

Digital Operations Manager/Service Delivery Manager - Lead, Innovate, Transform We're looking for an experienced Digital Operations Manager to take ownership of our digital ecosystem and drive operational excellence across our organisation. This is a key leadership role where you'll guide a talented team … professionals, ensuring high-quality service delivery and continuous improvement. You'll oversee the daily running of digital systems, applications, and infrastructure, ensuring stability, performance, and reliability. You'll manage application support activities, streamline processes, and work closely with technical project teams to deliver successful outcomes on time ...

Head of Infrastructure (Fully Remote) Infrastructure Leadership, Vendor & 3rd Party Management, Service Delivery, RFPs, Hands-On IT Strategy Permanent | Fully Remote | Up to £80,000 DOE Charles Simon Associates are recruiting an experienced Head of Infrastructure to join a well-established, market-leading organisation on a permanent, fully … remote basis. This senior leadership role offers the opportunity to shape infrastructure strategy while staying close to delivery in a heavily outsourced environment. This role is ideal for a hands-on infrastructure leader who excels in vendor management, service delivery, and team leadership, and who enjoys operating ...

onboarding, daily work, and career development. What You'll Do Technical DevelopmentDesign and deliver ServiceNow workflow solutions across multiple domains, including: Customer Experience: Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management … ITAM) Employee Experience: HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User ExperienceLeverage ServiceNow's Experience Layer to create modern, intuitive user experiences: Configure and enhance the Next Experience UI for seamless, tailored interactions Use UI Builder and Service Portal to develop ...

daily work, and career development. What You'll Do Technical Development Design and deliver ServiceNow workflow solutions across multiple domains, including: Customer Experience: Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management … ITAM) Employee Experience: HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience Leverage ServiceNow's Experience Layer to create modern, intuitive user experiences: Configure and enhance the Next Experience UI for seamless, tailored interactions Use UI Builder and Service Portal ...

CAFM Systems Administrator is a newly created position, and you will play a key role in the implementation of ServiceNow for Workplace Service Delivery (WSD). Overseeing the CAFM system, youll help establish the recently rolled out ServiceNow WSD core offerings of space management, case management and visitor … data findings and reports to stakeholders, facilitating informed decision-making across the firm. Product creation: Oversee all stages of product creation for ServiceNow Workplace Service Delivery, including design and development. Conduct final reviews to ensure quality and compliance before releasing the product to customers. Reporting and performance monitoring ...

towards a Learning Health System. They will guide the development and interpretation of health indicators and dashboards, and work across the system to support service transformation, quality improvement and reduction of inequalities. The role requires managing multiple priorities, strong analytical rigour and the ability to work diplomatically across organisational … boundaries About us The Population Health Hub sits within the Chief Medical Officer's Office (CMO), supporting delivery of the Trust's strategic priority to improve population health and equity. The Hub brings together public health, clinical, analytical, and improvement expertise to redesign care models, embed preventative approaches ...

with US Global Technology Practice leaders and leveraging the full strength of the Lockton Global Network to ensure clients receive seamless, best-in-class service across all territories and time zones. As a key contributor of the tech practices success you should have a strong understanding of the global … regulatory environments, and the dynamics of fast-scaling digital businesses The Account Executive aligns UK and US leadership strategies, ensuring integrated programme design, consistent delivery standards, and unified communication across all global stakeholders. Key accountabilities: Primary UK Client Lead: Serve as the main point of contact for multinational technology ...

Role: Senior Service Delivery ManagerIR35: OutsideSC: YesStart: ASAPEnd: 31/3Rate: £600The role Migrating tools and people through Cabinet Office and DSITThe client has migrated mural and slackThe client is creating a service manual to log issues/creating a ticketing platformUsers will be the civil servants … Cabinet office and DSITYou will need to help plan/advise how to sustain this long term with the end client.Essential skills Stakeholder Management Service Desk experience – creation or management Interviews Friday Start week 26th ...

leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation … issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. ...

employee services, and support key moments across the employee lifecycle-from onboarding to career transitions. You'll work closely with HR leaders, architects, and delivery teams to turn real business challenges into elegant technical solutions, all while following ServiceNow best practices and contributing to a growing, forward-thinking platform. … What You'll Be Doing Build impactful HRSD solutions Design, configure, and enhance ServiceNow HR Service Delivery capabilities including: HR Case & Knowledge Management Employee Service Center (ESC) Lifecycle Events Employee Onboarding & Transitions Create smart, automated workflows that improve efficiency and employee satisfaction. Deliver high-quality technical solutions ...