1 to 25 of 265 Service Delivery Jobs in London

Service Delivery Manager Location: London Salary: £50,000 - £57,000 + Benefits An exciting opportunity has arisen for an experienced IT Service Delivery Manager to join a growing Managed Service Provider (MSP) in London. We're looking for a Service Delivery Manager with … strong background in Managed Print Services (MPS) and IT Managed Services. You'll lead an established service team, ensure outstanding customer service, and drive operational performance across a portfolio of commercial clients. This is an excellent opportunity to join a successful MSP where you'll have the autonomy ...

find out more about this in ourHead of Cyber Security service delivery and Advisory page is loaded## Head of Cyber Security service delivery and Advisorylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR-0021793The Apex Group was established in Bermuda … world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation ...

Public Sector organisation is seeking a Head of IT Service Delivery to join their team. The Head of Service Delivery is a senior leadership role within the Shared Services Directorate, accountable for the performance, governance and continual improvement of IT service delivery across … third-party partners, the role ensures that live services are reliable, secure, customer-focused and aligned to organisational priorities. You will lead the Service Delivery team and provide strategic direction across core service management disciplines, including service operations, change, desktop support, service transition and continual ...

MERITUS are recruiting for a Senior Service Delivery Manager to join a leading Technology Consultancy, supporting the delivery of managed IT services across secure UK Government environments. SENIOR SERVICE DELIVERY MANAGER - UP TO £75,000 - REMOTE (UK) WITH CUSTOMER TRAVEL - ACTIVE SC CLEARANCE REQUIRED … looking for an experienced Senior Service Delivery Manager with a strong background in managed services and customer-facing IT service delivery. This role will take ownership of a portfolio of services, ensuring performance against SLAs, maintaining excellent customer relationships and driving service improvements. You'll work ...

looking for the right role for you? Then look no further Service Delivery Manager Salary £42,249 - £58,093 per annum (plus benefits) Hours 40 hours per week Location & Postcode Havering, RM12 5BF As a Service Delivery Manager at FCC Environment, you will be responsible … management of waste and recycling collection services, ensuring safe, efficient, and high-quality service delivery in line with contract requirements. You will lead operational teams, manage resources effectively, and ensure all objectives and KPIs are met. This vacancy is for a full-time position, working 5 days ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with ...

Title : Oracle Service Delivery Manager (DV Cleared) Location : UK (Remote/Hybrid) Position Type : Full-time Experience Level : 5+ years Security Clearance : DV Cleared The work We run and develop one of the largest Oracle Cloud shared services. You will own the day-to-day delivery … their work well, prioritise it sensibly, and represent it credibly to stakeholders. This is not a passive coordination role. You are accountable for the service running well, for incidents being handled at the right pace and to the right standard, and for the pipeline of change being planned, resourced ...

Role: Service Delivery Manager Location: Remote (UK) Salary: £50,000 Industry: Technology Group We're a fast-growing group built by acquiring some of the UK's best regional IT managed service providers. As we bring more businesses into the group, we need one person to make … sure every client gets the same reliable, proactive service, whichever business they first joined. This is a build role, not a maintenance one. There's currently no single, group-wide way of running service delivery, no shared service review format, no common escalation route, no group ...

Firm – London Hybrid Working – 3 days office/2 days from home Are you a Head of Technology Services or Head of IT Service Delivery looking for a rewarding new role? Have you got extensive experience of working in the legal sector? In this exciting senior position … collaborating and working closely with lawyers/partners and the wider IT department. You will define strategy, manage budgets, implement processes and implement service improvement plans for the service delivery function as well as managing vendors. About you Extensive experience in a senior IT Leadership position Extensive ...

strategic initiatives while supporting senior leadership in delivering quality solutions. Manage facility operations through advanced coordination, budget oversight, and client relationship development, ensuring seamless service delivery across multiple sites or complex facilities while maintaining strong vendor partnerships. Key Accountabilities Operational Management Coordinate complex tenant requirements and lead facility … teams. Develop and implement facility management programmes that significantly reduce operating costs and increase productivity. Oversee multi-site or complex facility operations ensuring quality service delivery within prescribed budgets. Lead work assignments for building technicians, vendors, and contractors across expanded portfolio. Client Interface & Strategic Reporting: Serve as primary ...

Service Desk Manager London - (4 days On-site, Friday WFH) £50,000 - £65,000 + 25 Days Holiday + Career Progression + Pension Are you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role where you can shape … future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success? This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart of the operation. Reporting directly ...

oversight and full commercial accountability for a portfolio of key FNZ clients. It combines direct client ownership with leadership of Client Directors and matrixed delivery teams to drive sustainable revenue growth, margin performance, disciplined P&L management and exceptional client outcomes. The Head of Client Relationships is accountable … player/coach, the role owns FNZ’s most strategic client relationships while leading Client Directors responsible for day‐to‐day account delivery, commercial performance and client advocacy. The role delivers strategic oversight across multiple clients to ensure consistent, high‐quality delivery of the FNZ platform services, alignment ...

Opportunity We're seeking a driven, entrepreneurial Account Executive to join a newly formed team bringing Asana's platform to IT and service teams. This is a unique opportunity to be at the ground floor of an emerging go-to-market motion, working as part of a dedicated team … helping to bring customer feedback to the product team and design the product and pricing strategy. You'll be starting conversations with IT leaders, service delivery teams, and cross‐functional stakeholders who are looking to modernize how they coordinate work, deflect repetitive requests, and deliver exceptional employee experiences. ...

growth. The Opportunity We're seeking a driven, entrepreneurial Account Executive to join a newly formed team bringing Asana's platform to IT and service teams. This is a unique opportunity to be at the ground floor of an emerging go-to-market motion, working as part … helping to bring customer feedback to the product team and design the product and pricing strategy. You'll be starting conversations with IT leaders, service delivery teams, and cross-functional stakeholders who are looking to modernize how they coordinate work, deflect repetitive requests, and deliver exceptional employee experiences. ...

Description SAP Delivery Lead Functional Associate Director Location: London/Birmingham/Manchester Salary: Competitive salary and package (Depending on level of experience) Career Level: Associate Director Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations … which we work and live. It is personal to all of us.” - Julie Sweet, Accenture CEO In our team you will: As an SAP Service Delivery professional at Accenture, you will play a crucial role in providing ongoing application maintenance and support services to our clients during ...

# Service Delivery Manager at N Consulting LtdJob Title: Service Delivery ManagerLocation: London, UKWork Mode: Hybrid 3 days weekly from officeDuration: 6 months**Service Delivery Manager:**More than 10 years in IT infrastructure of which 2 plus years directly working with customer and should … years with current organization.Bachelor’s degree or equivalent certifications.Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.Specific experience of onshore/offshore model ...

apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Head of Operations - Property Delivery ; UK Property Management About JLL We're JLL, a professional services and investment management firm specializing in real estate. We help organi s ations worldwide … projects. For more information https://www.jll.com/en-us/services/operations-management . Role Purpose The Head of Operations - Property Delivery will be responsible for driving the effective management and deployment of the P roperty D elivery team, incorporating Facilities Management (FM) and Surveying services ...

Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design … including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/ ...

reliably and at scale. Reporting to the Global Chief Information Officer, you will lead the Infrastructure & Architecture function and work closely with Information Security, Service Delivery, Data, AI Operations and business stakeholders to ensure technology services are aligned to enterprise standards and business priorities. Based in London, with … leadership role spanning cloud platforms, network services, identity, collaboration technologies, enterprise architecture, integration, data platform enablement and AI-ready foundations. It is distinct from service desk operations or business-led AI adoption — instead focused on how the core technology environment is designed, governed and scaled. You will provide leadership ...

summary The Asset, Quality and Contracts officer falls within the Digital Services Assurance department which follows the ITIL standards of Service Management, empowering technology, and process to ensure the users have the best possible experience and outcomes, both externally and internally for the staff within the Trust. The post … legislation, the ability to work unsupervised and proactively. Being a diligent staff member with an eye for detail and a passion for improving the service, the post holder will work closely with all elements of the Digital Services teams to deliver the best outcomes of the service ...

efficiently to maximise productivity and customer satisfaction. Working closely with the operations team, you'll lead the helpdesk function, oversee scheduling and continuously improve service delivery within a business where your contribution will be recognised. This growing facilities maintenance specialist delivers electrical, plumbing, drainage and building fabric services … across commercial environments including retail, healthcare, education and hospitality. With a strong reputation for delivering a high-quality service, they continue to secure new contracts and build long-term client relationships. As the business grows, they are investing in their operations team and are looking for a Helpdesk Manager ...

Head of Public Sector Service Transformation Consulting Salary: £110,000 + 20% Bonus (up to 40%) + £6,600 Car Allowance Location: London/Hybrid Help transform services that impact millions of citizens. Work with Ministers, politicians and senior public service leaders. Modernise critical, high-volume public services. … newly established consulting capability within a major international technology, business services and transformation organisation. The organisation is investing in a specialist Public Sector Service Transformation practice focused on the modernisation of critical, high-volume public services. This role offers the opportunity to shape how Government delivers mission-critical services ...

both Inpatient and Community Services. As a member of the Clinical Systems Team of the Digital Services Division you will be responsible for the delivery of clinical coaching services and materials to staff across the Trust. These are key transformation programmes which will underpin clinical practice and delivery of quality care for all our patients and service users. You will need to be a proactive worker with excellent communication skills to work with all clinicians across different care pathways, to deliver coaching and support the implementation and roll out of clinical applications. A passion for every ...

summary As a member of the Digital Assurance team within Digital Services, you will be responsible for the Operational delivery of services and staff within your team. Driving efficiency, good practice and a passion for every customer getting an excellent service must be a key driver. Being … senior figure in the Digital Services department, you must be able to adapt yourself to the different services that you line manage. Maintain service for customers and continually improving that service. A proactive worker thinking outside the box to maintain or reinstate service for customers driving efficiency. Career ...

mobilisation of over 150 staff across the UK. This is a hands on role focused on ensuring a smooth onboarding experience, strong IT service delivery, and effective coordination across Digital and Technology teams, suppliers, and business stakeholders. You will act as the key point of contact for onboarding … users have appropriate system access, devices, and support Act as the on site IT point of contact for troubleshooting and user support Liaise with service desk and wider D&T teams to resolve issues quickly Track and manage tickets, service requests, and operational performance Work closely with ...