1 to 25 of 243 Service Delivery Jobs in London

Service Delivery Manager Location: London Salary: £50,000 - £57,000 + Benefits An exciting opportunity has arisen for an experienced IT Service Delivery Manager to join a growing Managed Service Provider (MSP) in London. We're looking for a Service Delivery Manager with … strong background in Managed Print Services (MPS) and IT Managed Services. You'll lead an established service team, ensure outstanding customer service, and drive operational performance across a portfolio of commercial clients. This is an excellent opportunity to join a successful MSP where you'll have the autonomy ...

Public Sector organisation is seeking a Head of IT Service Delivery to join their team. The Head of Service Delivery is a senior leadership role within the Shared Services Directorate, accountable for the performance, governance and continual improvement of IT service delivery across … third-party partners, the role ensures that live services are reliable, secure, customer-focused and aligned to organisational priorities. You will lead the Service Delivery team and provide strategic direction across core service management disciplines, including service operations, change, desktop support, service transition and continual ...

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. The Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers ...

committed to building a diverse, equitable and truly inclusive universityData and Technology ServicesService Delivery ManagerSalary from 53,949 to 62,160 pa inclusive with potential to progress to 69,073 pa inclusive of London allowanceThe London School of Economics is a cosmopolitan university situated in the vibrant centre … study of social sciences.LSE’s Data and Technology Services division provides services to over 10,000 staff and student users.Reporting to the Director of Service Delivery, the Service Delivery Manager leads and coordinates three key functions: the IT Service Desk, ITIL Process Management, and Knowledge ...

foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness: Support new service onboarding, service acceptance, transition into BAU support. Customer Management: Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance: Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners ...

Applications Support & Service Delivery Manager Contract : Permanent Hours : Full-time, 35 hours per week Salary : £41,543 starting salary p/a, plus excellent benefits package Location : London, Farringdon, minimum of 4 days on site with occasional out of hours work required. Are you passionate about delivering exceptional … services and ensuring business-critical applications perform at their best? We are seeking an experienced Applications Support and Service Delivery Manager to lead our application support and service governance functions. Alongside the interests and challenges of the role, we know that candidates also want to be enthused ...

This is a pivotal role requiring a senior technical professional who will drive the integration of sophisticated building technologies into every aspect of operational delivery while serving as the primary engineering authority for all service delivery matters. You will strategically manage shift teams, establish collaborative partnerships with … strategic roadmap for technology adoption, system upgrades, and capability development across the engineering function. Define key performance indicators and engineering metrics that demonstrate value delivery and operational excellence. Tactical Team Management Strategically manage and oversee shift teams including shift leaders, technicians, and day engineers to ensure consistent service ...

Service Delivery Manager (Contract)Location: London We're looking for an experienced IT Service Delivery Manager to ensure the reliable, high‐quality delivery of IT products and services. This role suits someone proactive, detail‐driven and determined to root‐cause issues before they impact customers.You … work closely with Product Owners and Product Managers to align IT service delivery with product roadmaps and business objectives.What you'll be doingOwning the delivery of IT products and services to agreed SLAs and product requirementsCollaborating with Product Owners and Product Managers to translate product needs into ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with ...

Assignment: Role: Interim Service Management Strategic & Operational Oversight Lead Duration: Initial 6 months (likely extension) Location: Hybrid Start: ASAP Service Management Strategic & Operational Oversight Lead (Interim) Overview: We are seeking an experienced Service Management Strategic & Operational Oversight Lead to provide senior leadership across Service Management. … successful candidate will act as a senior Service Management representative, providing strategic leadership, operational oversight, governance and independent assurance across a significant Service Management transformation programme. A key aspect of the role is providing oversight and constructive challenge of Enterprise Services' delivery of Service Management capabilities ...

Service Delivery - Data Centre Ops London Bench IT requires an experienced Service Deliver Manager/Lead , to manage the day-to-day running of a Data Centre environment. The SDM will lead and develop a team, ensure services are delivered against SLAs, and apply ITIL best practice … across service and change management. The role covers full project life cycle management, financial and operational reporting, and hands-on knowledge of Data Centre technologies and telecoms cabling infrastructure. Key Responsibilities Leading, managing, and developing a team within a Data Centre environment Ensuring service delivery meets contractual ...

Hybrid – London and UK customer sites We’re working with a fast-growing network and cybersecurity services provider seeking an experienced Service Delivery Manager to join its managed services team. This is a genuinely end-to-end position combining service transition with ongoing service delivery. … should understand concepts such as SIEM, EDR and XDR and be comfortable working alongside SOC analysts and technical teams. The role Own the service transition and onboarding of new customers and services Manage the ongoing delivery of contracted services, SLAs and KPIs Lead quarterly service reviews with ...

Service Delivery Manager – Transaction ReportingQuant Capital is urgently looking for a Service Delivery Manager/Implementation Consultant to join our high profile client.Our client is a fintech50 business changing the world of MiFID regulation and transaction reporting. They are a truly disruptive financial technology business.The implementation … process of on-boarding new clientsExecuting business analysis and specification of non-standard customer requirements and managing expectations for deliveryOwning the analysis, specification and delivery of customer requested features which are not part of the standard product offeringClose liaison with the development team, operations team and clients, providing ...

apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Head of Operations - Property Delivery ; UK Property Management About JLL We're JLL, a professional services and investment management firm specializing in real estate. We help organi s ations worldwide … projects. For more information https://www.jll.com/en-us/services/operations-management . Role Purpose The Head of Operations - Property Delivery will be responsible for driving the effective management and deployment of the P roperty D elivery team, incorporating Facilities Management (FM) and Surveying services ...

Path group, we are an official Workday Post-Deployment partner, and the foremost consultancy practice in the UK dedicated to the delivery of Workday Optimisation services across the full product platform – HCM, Financials, Advanced Analytics, Integration, Payroll etc. Our customers are based across all global regions, and our continued … skilled and interested candidates to help us build our practice in line with the growth of the Workday ecosystem across the region. The Workday Service Manager is a hands-on role. The SM manages the successful delivery of post-implementation Tier 3 services on the Workday platform ...

identify and overcome technical, educational, and competitive obstacles to our continued growth. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana's field … recruiter will share more about the in-office requirements.What you'll achievePartner with the incubation Account Executive to lead technical validation for IT and service team opportunities within various customer segments and industries, from discovery through proof, demo, and closeDevelop a deep understanding of IT and service management ...

their 24/7 BMS remote services and energy & carbon reporting bureau. This pivotal position combines strategic leadership with operational oversight to ensure exceptional service delivery, strong financial performance, and continuous service improvement. You will lead a dedicated bureau team, oversee all aspects of service delivery … leadership and inspire the Bureau Team to drive a culture of accountability, collaboration, and continuous improvement. Empower your team to consistently deliver high-quality service, identify and resolve process challenges, and ensure an outstanding customer experience at every touchpoint. Deliver a Business Plan focused on the consistent and robust ...

their 24/7 BMS remote services and energy & carbon reporting bureau. This pivotal position combines strategic leadership with operational oversight to ensure exceptional service delivery, strong financial performance, and continuous service improvement. You will lead a dedicated bureau team, oversee all aspects of service delivery … leadership and inspire the Bureau Team to drive a culture of accountability, collaboration, and continuous improvement. Empower your team to consistently deliver high-quality service, identify and resolve process challenges, and ensure an outstanding customer experience at every touchpoint. Deliver a Business Plan focused on the consistent and robust ...

TitleService Management Senior SpecialistIT Service Delivery Manager to lead the day-to-day delivery and continuous improvement of IT services across the organisation. They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals. This is a hands-on role, combining … operational discipline and stakeholder engagement.Key responsibilitiesOwn and manage end-to-end delivery of agreed IT services, ensuring consistent performance against SLAs and business expectations.Lead incident, request, and problem management practices; drive root-cause analysis and preventative actions to reduce repeat issues.Own service reporting and operational dashboards; communicate performance ...

candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Service Manager Retail (MAT Cover) Salary: Up to £40,000 - £48,000 per annum + Bonus London/Swindon Hybrid Edenred Payment Solutions(EPS) is a leading … anElectronic Money Institution regulated by the FCA in the UK and by the National Bank of Belgium in Europe. Were looking for a Service Managerto work withclients within thePrepaid Retail&Travelvertical, reporting to theStrategic Service Managerand working closely withthe EPS and widerEdenredteams. The Service ManagerforRetailis a keymemberof ...

Service Desk Lead Rate - £450 - £500 (A Day) Duration - 12 Months (Initially) Location - Uxbridge (On-site) Ir35 - Inside (Must use an umbrella company) We're looking for an experienced Service Desk Lead to join a well-established organisation on an initial 12-month contract. This is a fantastic … opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery of a high ...

efficiently to maximise productivity and customer satisfaction. Working closely with the operations team, you'll lead the helpdesk function, oversee scheduling and continuously improve service delivery within a business where your contribution will be recognised. This growing facilities maintenance specialist delivers electrical, plumbing, drainage and building fabric services … across commercial environments including retail, healthcare, education and hospitality. With a strong reputation for delivering a high-quality service, they continue to secure new contracts and build long-term client relationships. As the business grows, they are investing in their operations team and are looking for a Helpdesk Manager ...

month Contract role 🔍 What we’re looking for: This role is ideal for someone who thrives at the intersection of commercial operations, service delivery, and vendor governance. Key experience required: • Strong background in contract management and vendor governance (Finance Systems or IT preferred) • Proven experience in service delivery oversight or service management (ITIL exposure is a plus) • Solid understanding of procurement processes and RFP management • Experience supporting commercial negotiations • Strong analytical skills (spend analysis, SLA tracking, performance monitoring) • Exposure to PMO processes and project delivery • Advanced skills in Excel, Power BI, and contract ...

Service Delivery Manager Remote - occasional travel to Croydon and other client sites Up to £670 per day inside ir35 Initial 3-month contract (extension likely) Active SC clearance We're looking for an experienced Delivery Manager to join a major government technology transformation programme, helping deliver … next generation of secure law enforcement data services. This is an excellent opportunity for someone with a strong background in technical cloud delivery , leading multidisciplinary infrastructure teams within complex, highly secure environments. You'll be responsible for coordinating the delivery of critical cloud infrastructure that supports multiple product ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Our Team The Product Delivery team are responsible for delivering transformative change for UKTV across major products within the media supply chain. Our team consists of Product Managers, Business … Analysts, Software Delivery Managers, Service Delivery Managers and Support & Change Analysts. We are focused on delivering functionality that provides key business and user improvement. As well as delivering change on time and within budget, the team also enable the business to define and prioritise the technical, commercial ...