1 to 25 of 516 Service Delivery Jobs in London

Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.Top-tier Oracle partner … Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)Certified Great Place to WorkRecognised as a leader in AI & digital transformation consulting with global delivery footprintWith 3,800+ people and revenues exceeding 347m/302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

will be notified whenever a new position that matches your criteria becomes available.Overview: We are seeking an experienced and customer-focused Senior Service Delivery Manager to join our UK Service Delivery Management team. This is a key customer-facing role responsible for managing the delivery of complex voice and UC managed services to enterprise customers.The successful candidate will bring a minimum of 10 years' Service Delivery Management experience, with a deep understanding of voice and Unified Communications environments, managed service operations, service governance, and customer relationship management. You will ...

Service Delivery Manager Location: London Salary: £50,000 - £57,000 + Benefits An exciting opportunity has arisen for an experienced IT Service Delivery Manager to join a growing Managed Service Provider (MSP) in London. We're looking for a Service Delivery Manager with … strong background in Managed Print Services (MPS) and IT Managed Services. You'll lead an established service team, ensure outstanding customer service, and drive operational performance across a portfolio of commercial clients. This is an excellent opportunity to join a successful MSP where you'll have the autonomy ...

Service Delivery Manager Remote £50,000 – £60,000 VIQU are partnering with a fast-growing technology organisation within the data protection and managed services space, seeking an experienced Service Delivery Manager to join their Service Operations team. The role manages around 60 customer accounts, overseeing … service delivery, relationships, escalations and performance. The ideal candidate will have a strong IT background, be confident managing multiple priorities and understand technical concepts around backup, recovery, licensing and data protection. Key Responsibilities of the Service Delivery Manager: • Conduct quarterly service reviews and ensure services ...

Public Sector organisation is seeking a Head of IT Service Delivery to join their team. The Head of Service Delivery is a senior leadership role within the Shared Services Directorate, accountable for the performance, governance and continual improvement of IT service delivery across … third-party partners, the role ensures that live services are reliable, secure, customer-focused and aligned to organisational priorities. You will lead the Service Delivery team and provide strategic direction across core service management disciplines, including service operations, change, desktop support, service transition and continual ...

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. The Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers ...

Along that journey we will ensure WPP ET is a destination for tech talent, modernise our ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data. As we continue this journey … Director of Service Delivery is required to lead the delivery and continuous improvement of core enterprise technology services, ensuring high-quality, reliable and user-focused services across WPP. The role will own service performance, service management, and the service desk, while also leading ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside the initial HR implementation ...

profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across … diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet.Job DescriptionThe roleThe Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow ...

committed to building a diverse, equitable and truly inclusive universityData and Technology ServicesService Delivery ManagerSalary from 53,949 to 62,160 pa inclusive with potential to progress to 69,073 pa inclusive of London allowanceThe London School of Economics is a cosmopolitan university situated in the vibrant centre … study of social sciences.LSE’s Data and Technology Services division provides services to over 10,000 staff and student users.Reporting to the Director of Service Delivery, the Service Delivery Manager leads and coordinates three key functions: the IT Service Desk, ITIL Process Management, and Knowledge ...

Head of IT Service Delivery (EMEA & Asia) Global Law Firm – London Hybrid Working – 3 days office/2 days from home Are you a Head of Technology Services or Head of IT Service Delivery looking for a rewarding new role? Have you got extensive experience … collaborating and working closely with lawyers/partners and the wider IT department. You will define strategy, manage budgets, implement processes and implement service improvement plans for the service delivery function as well as managing vendors. About you Extensive experience in a senior IT Leadership position Extensive ...

Applications Support & Service Delivery Manager Contract : Permanent Hours : Full-time, 35 hours per week Salary : £41,543 starting salary p/a, plus excellent benefits package Location : London, Farringdon, minimum of 4 days on site with occasional out of hours work required. Are you passionate about delivering exceptional … services and ensuring business-critical applications perform at their best? We are seeking an experienced Applications Support and Service Delivery Manager to lead our application support and service governance functions. Alongside the interests and challenges of the role, we know that candidates also want to be enthused ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.If you enjoy working with team members whose defining … characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with the business ...

This is a pivotal role requiring a senior technical professional who will drive the integration of sophisticated building technologies into every aspect of operational delivery while serving as the primary engineering authority for all service delivery matters. You will strategically manage shift teams, establish collaborative partnerships with … strategic roadmap for technology adoption, system upgrades, and capability development across the engineering function. Define key performance indicators and engineering metrics that demonstrate value delivery and operational excellence. Tactical Team Management Strategically manage and oversee shift teams including shift leaders, technicians, and day engineers to ensure consistent service ...

Sales SkillsStrong experience supporting SAP AMS pre‐sales cycles, including solution scoping, effort estimation, and proposal development.Ability to design value-driven AMS delivery models aligned with client business objectives, including hybrid, offshore/onshore, and outcome-based models.Extensive experience presenting Service Delivery and AMS transformation roadmaps … creating RFP/RFI responses, pricing models, resource pyramids, SLAs, and KPIs for AMS engagements.Expertise in conducting client workshops, fit–gap assessments, and service discovery sessions to identify AMS opportunities.Ability to collaborate with Sales, Presales, Solution Architects, and Delivery teams to shape winning AMS propositions.Demonstrated success in client ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with ...

committed to building a diverse, equitable and truly inclusive universityData and Technology ServicesAssociate Director Service DeliverySalary from 63,370 to 73,163 pa inclusive with potential to progress to 80,927 pa inclusive of London allowanceThe London School of Economics is a cosmopolitan university situated in the vibrant centre … study of social sciences.LSE’s Data and Technology Services division provides services to over 10,000 staff and student users.The Associate Director, Service Delivery is a pivotal senior leadership role within Digital Technology Services (DTS), responsible for ensuring the reliable, effective and strategic operation of LSE’s core ...

opportunities, career choices and the chance to make a real impact.The OpportunityEY’s global enterprise technology group provides various enabling services (ERP, infrastructure, platforms, service desk) to assist over 400K employees in creating and delivering solutions and services to Fortune 500, privately held and government like entities. The Europe … Middle East, India and Africa (EMEIA) Service Delivery Leader for EY's Unified Support Services (USS) leads the integrated delivery of Onsite IT Support Services (OSTS) and IT Service Desk (SD) across the EMEIA area. Reporting to the USS Global Leader, the role translates the global ...

Robert Half Technology are assisting a leading provider of aviation and emergency response services to recruit an IT Services Delivery Coordinator on a 6-month contract. UK Remote. ASAP Start. Role * The IT Services Delivery Coordinator will coordinate the delivery of IT projects, system enhancements, and service … assessments, scheduling, implementation tracking, and stakeholder communications.* Provide technical support for business-critical IT systems, assisting with deployments, troubleshooting, and issue resolution to maintain service continuity.* Assist in the creation of project documentation, including business requirements, Statements of Work (SoWs), project plans, and service transition documentation.* Monitor ...

TitleTechnical Services Director (EMEA Grade - Associate)Job Description SummaryTechnical Service Lead for EMEA RegionJob DescriptionThe Director, Technical Services is responsible for the C&W Global Occupier Technical Services platform across EMEA, developing a deep understanding of client business strategies and aligning Technical Services capabilities to support those objectives. … client and regional needs.Role PurposeThe purpose of this role is to lead and develop the EMEA Technical Services platform, ensuring consistent, client-driven service delivery, regional capability building, technical excellence, innovation, and alignment with C&W’s global Technical Services strategy.Mobilise resources across core capabilities and corporate functions ...

assurance and strategic security oversight across a major client account. Acting as the primary security interface between the client security organisation, account leadership and service delivery teams, the role ensures security requirements are understood, embedded and effectively managed throughout the service lifecycle. The role provides trusted security … primary point of contact for strategic security matters across the account. Provide strategic security advice and guidance to client executives, account leadership and delivery teams. Represent security interests within governance, operational, service review and transformation forums. Influence senior stakeholders to support effective risk-based decision making. ...

exposure to diverse businesses.Job DescriptionBuilds and leads a high‐performing, globally aligned deskside organization that delivers exceptional end‐user support. Aligns ITIL‐based service management practices with regional operations to ensure global consistency, accountability and measurable service excellence, while integrating service delivery with enterprise ITSM processes.Key … ResponsibilitiesGlobal Leadership & Service Culture: Define and implement a global deskside operating model with clear accountability; foster partnerships with service owners and regional teams and lead regional alignment reviews.Enablement, Capability & Readiness: Deliver global enablement and training for deskside teams including onboarding and ITIL education; promote knowledge management adoption ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin … high-volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews ...

Service Desk Manager London - (4 days On-site, Friday WFH) 50,000 - 65,000 + 25 Days Holiday + Career Progression + PensionAre you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role where you can shape … future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart of the operation. Reporting directly ...

celebrate your ambition. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.About the roleAs Oracle Service Delivery Manager, you'll ensure our enterprise Oracle Fusion platform is stable, well governed and improving.Working with our Global Managed Service Provider … oversee service performance, vendor governance and operational delivery across our Oracle Fusion platform and associated enterprise applications.This is a service governance role rather than a hands-on technical support position. The MSP delivers daily operational support, while you deliver services in line with agreed service levels ...