1 to 25 of 137 Service Delivery Jobs in London

Service Delivery Manager Global Law Firm - London Hybrid Working - 3 days office/2 days from home Are you an IT Service Delivery Manager looking for a rewarding new role? Have you worked in a global law or professional services firm? In this exciting senior position … international law firm, you will be responsible for IT leadership, business engagement, managing customer service and development of IT services. You will manage a globally dispersed team responsible for IT support and incident, problem and change management. About the role As IT Service Delivery Manager, you will

summary As a Senior Infrastructure and Cloud Engineer you will be responsible for the delivery of day to day services within the infrastructure team. As part of small multi-disciplined team you will be jointly responsible for the following (but not limited to) technologies Storage, Virtualized platforms, Security … Being a senior Infrastructure and Cloud technical expert, you will be required to mentor and coach other members of the ICT service department for career development. You will work closely with all elements of the ICT service to deliver the best outcomes of the service

Service Delivery & Vendor Manager We’re partnering with a leading global professional services firm undergoing a major IT transformation to find an experienced IT Service Delivery & Vendor Manager to join their Technology Services team. This is a pivotal role ensuring world-class delivery of IT services and vendor performance across the UK and global offices. You’ll act as the bridge between business stakeholders, service owners, and suppliers making sure IT services are stable, cost-effective, and continually improving. Key Responsibilities: Oversee day-to-day IT service delivery across

secure, data and analytical tools, services, platforms and applications, ensuring access to high quality data and analytics services, internally and externally. As a Senior Service Delivery Manager, you will lead a defined set of interdependent service delivery activities, including the associated business change tasks and establish … duties of the job The role requires professional expertise in the effective use of programme/project methodologies and techniques in the context of service delivery, as well as the ability to work with technical and non-technical stakeholders. You will be responsible for the overall integrity

Role/Job Title : Senior Service Lead Work Location: London/Leiston (2 days) Other Working Conditions (Travel/On-call/Shifts) This is a hybrid role, and the candidate will need to travel to Leiston and London offices. Candidate should be SC cleared with Active SC validity … need to travel to Gloucester or Warrington for in-person ID checks before the contract start date. The Role Join us as a Senior Service Lead and take ownership of ensuring our services are secure, operable, maintainable, and aligned with business needs. You'll work closely with product teams

contractor performance, and deliver outstanding results. We are currently recruiting for the really exciting opportunity of a Construction Director, who will be responsible for delivery of Major Data Centre projects! Must have previous knowledge in: Commercial project performance exceeding plans when leading. Capturing of knowledge and sharing to support … bids. Exemplary service delivery to highest quality. Key Responsibilities: Leadership of Service Delivery: Lead delivery of the service line on projects, taking responsibility for quality through the implementation of company standards. Contribute to accurate workload forecasts. Own successful outcomes of project audit reviews. Lead

Service Delivery Leader Location: Bromley Salary: £15.75 per hour Hours Per Week: 37.5 Are you the candidate we are looking for? At Shaftesbury Next Steps we are recruiting for a Service Delivery Lead. Please note this role does not qualify for visa sponsorship, as the service … care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As a Service Delivery Lead it will be your role to provide support to the staff and people supported. You will take full responsibility

offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. … Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate

Cleared Service Analyst Client: Government Location: London - Remote/Hybrid - onsite once a week Rates: 340.00 to 390.00 Per Day - Inside IR35 via Umbrella Contract Length: 31st March 2026 (possible extension beyond this point) Ideally Candidates will hold current active SC clearance - however we may consider candidates … eligible to undertake the process for UK SC clearance (min 5 years continuous residence in UK) A leading Authority client requires Service Analyst's, ideally with experience in Government Service Management processes, to help co-ordinate live service incidents, issues, help with the change process and also

Cleared Service Analyst Client: Government Location: London - Remote/Hybrid - onsite once a week Rates: £340.00 to £390.00 Per Day - Inside IR35 via Umbrella Contract Length: 31st March 2026 (possible extension beyond this point) Ideally Candidates will hold current active SC clearance - however we may consider candidates … eligible to undertake the process for UK SC clearance (min 5 years continuous residence in UK) A leading Authority client requires Service Analyst's, ideally with experience in Government Service Management processes, to help co-ordinate live service incidents, issues, help with the change process and also

Cleared Service Analyst Client: Government Location: London - Remote/Hybrid - onsite once a week Rates: £340.00 to £390.00 Per Day - Inside IR35 via Umbrella Contract Length: 31st March 2026 (possible extension beyond this point) Ideally Candidates will hold current active SC clearance - however we may consider candidates … eligible to undertake the process for UK SC clearance (min 5 years continuous residence in UK) A leading Authority client requires Service Analyst's, ideally with experience in Government Service Management processes, to help co-ordinate live service incidents, issues, help with the change process and also

staff. The role underpins the Trust's Digital and Data Strategy: "Empowering People Beyond Technology." Main duties of the job Provide leadership for service delivery, infrastructure and platforms, and cyber security, ensuring resilient, scalable, and secure technology that staff can trust every day Drive commercial performance and contract … CNWL. Job description Job responsibilities Please refer to the attached Job Description and Person Specification on this advert for further info. Main Duties & Responsibilities Service delivery & operations Own end to end IT service management (ITIL) performance: incident, problem, change, request, and knowledge management; maintain high availability, robust

Engineering Service Operations Manager - Fire Systems C. £65,000 + Bens - South East London Office + Travel/Allowance or Car! Service Manager with Fire Alarm/Fire Safety experience to work in South East London Office and lead Admin and Engineering team, Health and Safety, etc Role … Managing Fire Alarm Service Engineers and Coordinators Health and Safety Accreditations Account Management SLS/KPI Management BAFE Audits Residential and Commercial Customers service delivery Leading Maintenance and Service engineer team Requirements for Fire Service Manager (Fire Alarm Systems/Fire Detection) Office

Service Delivery Leader Location: Bromley Salary: £15.75 per hour Hours Per Week: 37.5 Are you the candidate we are looking for? At Shaftesbury Next Steps we are recruiting for a Service Delivery Lead. Please note this role does not qualify for visa sponsorship, as the service

Senior Service Delivery Project Manager Hybrid | 1 day per week onsite in London 12 months with a strong possibility of extension We’re seeking an experienced Senior Service Delivery Project Manager to play a pivotal role in a carve-out programme. Proven experience in carve … hands-on, highly organised professional with a proven track record in complex, multi-site carve-out projects. Key Responsibilities Lead end-to-end service transition activities for new and existing services, ensuring smooth handover into BAU. Define, maintain, and enforce service transition frameworks, governance, and standards. Coordinate readiness

next phase of growth. Job description - Operations & Compliance Executive As an Operations & Compliance Executive, you will be the engine behind the smooth and effective delivery of key services, including KYC, AML and Sanctions Compliance. This role is hands-on and process-driven - ideal for someone who enjoys working … keen eye for detail-oriented accuracy, and flair for customer support. You'll be reporting to the Senior Manager, working across teams to ensure service quality is high, SLAs are met, and clients receive first-class operational support. Key responsibilities - Operations & Compliance Executive Support service ticket creation

next phase of growth. Job description - Operations & Compliance Executive As an Operations & Compliance Executive, you will be the engine behind the smooth and effective delivery of key services, including KYC, AML and Sanctions Compliance. This role is hands-on and process-driven - ideal for someone who enjoys working … keen eye for detail-oriented accuracy, and flair for customer support. You'll be reporting to the Senior Manager, working across teams to ensure service quality is high, SLAs are met, and clients receive first-class operational support. Key responsibilities - Operations & Compliance Executive Support service ticket creation

Role: Service Delivery Manager Location: City of London Salary: Up to £80k Flexible working: 3 days per week in the office My client, a leading organisation in the insurance sector, is seeking an experienced Service Delivery Manager to join their team. This is an excellent opportunity

Cleared Service Analyst Client: Government Location: London - Remote/Hybrid - onsite once a week Contract Length: 31st March 2026 (possible extension beyond this point) Candidates must be eligible for UK SC clearance 340.00 to 390.00 Per Day - Inside IR35 A leading Authority client requires Service Analyst's, ideally … with experience in Government Service Management processes, to help co-ordinate live service incidents, issues, help with the change process and also there is some system admin. Ideally you will hold active SC clearance however the client is happy to consider candidates who are eligible to obtain

Cleared Service Analyst Client: Government Location: London - Remote/Hybrid - onsite once a week Contract Length: 31st March 2026 (possible extension beyond this point) Candidates must be eligible for UK SC clearance £340.00 to £390.00 Per Day - Inside IR35 A leading Authority client requires Service Analyst's, ideally … with experience in Government Service Management processes, to help co-ordinate live service incidents, issues, help with the change process and also there is some system admin. Ideally you will hold active SC clearance however the client is happy to consider candidates who are eligible to obtain

Cleared Service Analyst Client: Government Location: London - Remote/Hybrid - onsite once a week Contract Length: 31st March 2026 (possible extension beyond this point) Candidates must be eligible for UK SC clearance £340.00 to £390.00 Per Day - Inside IR35 A leading Authority client requires Service Analyst's, ideally … with experience in Government Service Management processes, to help co-ordinate live service incidents, issues, help with the change process and also there is some system admin. Ideally you will hold active SC clearance however the client is happy to consider candidates who are eligible to obtain

client-facing transformation projects. This is a pivotal role for an experienced technical leader who enjoys balancing deep technical involvement with people management, service quality, and operational improvements. Key Responsibilities: Technical Leadership & Escalation Act as the senior escalation point for complex 3rd-line infrastructure, cloud, and networking issues. Lead … govern technical delivery across: Azure, Office 365, Windows Server SonicWall firewalls, VPN & security VMware/Hyper-V 3CX VoIP & supporting network infrastructure Own patching, maintenance standards, security alignment, and DR strategies. Ensure high-quality documentation, deployments, and configuration practices. Team Leadership & Performance Line-manage 2nd & 3rd line engineers, conducting

client-facing transformation projects. This is a pivotal role for an experienced technical leader who enjoys balancing deep technical involvement with people management, service quality, and operational improvements. Key Responsibilities: Technical Leadership & Escalation Act as the senior escalation point for complex 3rd-line infrastructure, cloud, and networking issues. Lead … govern technical delivery across: Azure, Office 365, Windows Server SonicWall firewalls, VPN & security VMware/Hyper-V 3CX VoIP & supporting network infrastructure Own patching, maintenance standards, security alignment, and DR strategies. Ensure high-quality documentation, deployments, and configuration practices. Team Leadership & Performance Line-manage 2nd & 3rd line engineers, conducting

Service & Platform Manager, you will be responsible for overseeing and managing the Digital Experience (DEX) platform to support the organisation's technology needs. This role is based in London and requires technical expertise in the life science industry to ensure effective platform performance and delivery. Client Details The organisation … medium-sized entity within the life science industry. Description The IT Service & Platform Manager leads the technology service team to deliver a seamless digital workplace experience. This role drives adoption of digital tools, enhances user productivity, and ensures high-quality, secure, and resilient IT services. The manager fosters

Service Support LeadHybrid working - 3 days on site£500 - £750 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor with a background in Service Support/Service Delivery/Service Management. Emphasis will be on Service Design and Colleague Experience and the need to build service support wrap and ensure proper landing of initiatives. The successful candidate will have the ability and experience to focus on colleague experience and understanding service impact. Any experience within a start-up, or the beginning