2 of 2 Service Delivery Jobs in Redditch

strategic road maps for technology development. The role will also involve overseeing key projects and driving innovation across the business. Key focus areas are Service Delivery, Digitalisation, AI & Information Security IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability … performance of systems and services Manage IT support, infrastructure, and service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for service issues Provide technical guidance across infrastructure, cloud services, and security Ensure robust ...

Responsibilities Lead end-to-end operations and support for Azure-based data platforms. Manage and mentor an offshore Data Engineering team. Own operational stability, service delivery and incident management. Design, maintain and optimise data pipelines and data workflows. Support Azure Databricks environments, notebooks and data processing frameworks. Drive … data platforms and operational services. Data modelling and data architecture knowledge. Incident management, root cause analysis and troubleshooting skills. Experience leading and managing offshore delivery teams. Strong stakeholder management and business-facing communication skills. Ability to drive end-to-end ownership of data engineering services. Desirable skills/knowledge ...