4 of 4 Service Delivery Jobs in Reigate

and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences. As a key part of our account management function, you will … be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and … and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

a trusted advisor - build strong client relationships, understand their goals, and craft solutions that deliver real business impact.* Sell with expertise - collaborate with technical teams to design tailored managed service solutions.* Drive growth - develop and execute strategies, manage pipelines, and exceed sales targets.* Lead deals from pitch to close - prepare compelling proposals, deliver presentations, and negotiate contracts.* Stay ahead … of the curve - monitor industry trends, competitor activity, and emerging technologies.* Ensure smooth handovers - work with service delivery and account teams to guarantee excellent client experiences. What We're Looking For * Proven track record in business development, sales, or account management in IT services/MSP space (5+ years preferred).* Solid knowledge of managed services offerings - from More ❯

a trusted advisor - build strong client relationships, understand their goals, and craft solutions that deliver real business impact. * Sell with expertise - collaborate with technical teams to design tailored managed service solutions. * Drive growth - develop and execute strategies, manage pipelines, and exceed sales targets. * Lead deals from pitch to close - prepare compelling proposals, deliver presentations, and negotiate contracts. * Stay ahead … of the curve - monitor industry trends, competitor activity, and emerging technologies. * Ensure smooth handovers - work with service delivery and account teams to guarantee excellent client experiences. ? What We're Looking For * Proven track record in business development, sales, or account management in IT services/MSP space (5+ years preferred). * Solid knowledge of managed services offerings - from More ❯

value. * Act as the go-to contact for your accounts, resolving queries and ensuring client satisfaction. * Support renewals and negotiations, keeping retention rates high. * Work closely with technical and service delivery teams to ensure seamless solutions. * Track your pipeline, report on opportunities, and consistently smash your targets. ?? What We're Looking For * Background in account management, sales, or More ❯