9 of 9 Service Delivery Jobs in Solihull

Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's Bringing … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier More ❯

Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's Bringing … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you will be More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you will be More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you will be More ❯

were looking for a strategic, commercially sharp, and people-first leader to join our Operating Board as Director of Customer Success. Youll lead our Service Delivery Managers and Customer Success Managers - the front line of our customer experience - and play a critical role in retention, renewals, and driving … Annual Recurring Revenue (ARR). Youll be the voice of the customer across the business, making sure everything we do aligns with the exceptional service we promise. What Youll Do: Lead the Customer Success function to deliver outstanding service, maximise retention, and drive recurring revenue growth. Design and … a positive sales culture. A trusted partner - building strong, strategic relationships with customers, positioning the business as a valued advisor aligned with their goals. Service excellence - ensuring what we promise is delivered - from onboarding through to activation - with consistent service quality. Championing improvement - using customer insights to drive More ❯

Development Plans with clear KPIs, and maintain strong in-person engagement through site visits, QBRs, and strategic sessions. Deliver Seamlessly –-Collaborate with Customer Success, Service Delivery, and internal teams to ensure flawless execution and ongoing client satisfaction. What You Bring – Your Experience Matters: 3+ years proven success in More ❯

Office Based Night shift: 8:30pm-7am Monday-Thursday 4 nights. As the Stores Manager, you will be responsible for ensuring we deliver exceptional service to our clients within our integrated stores solutions by leading & directing the daily operations of the Stores and Stores personnel. The successful candidate will … be responsible for the continuous delivery of operational excellence in the stores. What you will be doing: To supervise the day-to-day duties of the Stores and stores personnel, ensuring the stores team deliver and achieve all store's applicable performance metrics, ie. stock checks, stock accuracy, site … support, goods receipt and processing. Develop good client relationships through regular communication and effective delivery of all store's applicable performance metrics. Deliver stores solutions as measured against the RS Integrated Supply Client satisfaction scorecard. Deliver a consistently good performance in stores management as measured through the Opex program. More ❯

be responsible for ensuring clients experience the highest possible standard of customer care, and contribute to the smooth running of the front of house service by providing flexible support to the reception team. The individual will be responsible for answering a high volume of calls enquiring about our recruitment … and ensure rooms are kept clean and tidy throughout the day Administrative Support: Provide ad-hoc administrative support to other teams as needed. Customer Service: Ensure a welcoming atmosphere; handle customer inquiries with professionalism. Collaboration: Work closely with the wider operations team to ensure smooth operations and excellent service More ❯