2 of 2 Service Delivery Jobs in Stirling

Change and Readiness Analys**t The Business Change and Readiness Analyst contributes to a positive environment which is focussed entirely on delivering a great service experience to our customers and their advisers.The role will be responsible for working collaboratively in managing business analysis, impact assessment, planning and business readiness … operations team. This could be as a product of regulatory, legislative, strategic or transformational change as well as through system incidents. Individual performance and service delivery is subject to M&G Prudential’s HR and people policies and is carried out within all policy, legislation and regulatory risk ...

onsite team. What Youll Be Doing Ensure reliable and secure IT services across two manufacturing sites, helping to minimise downtime and improve service delivery. Lead and develop a team of three IT Technicians, providing guidance, support and technical expertise. Remain actively involved in IT support and problem-solving, assisting … Support and improve factory-floor applications, including product traceability and labelling systems. Work collaboratively with colleagues and stakeholders to deliver local IT projects and service improvements. Help maintain a secure and resilient IT environment that supports day-to-day business operations. Coordinate priorities across both sites and ensure users ...