3 of 3 Service Delivery Jobs in Stratford-upon-Avon

Management: Proven track record of managing large SAP teams and driving performance through effective leadership. Experience managing third-party suppliers and ensuring high-quality service delivery. Ability to scope, plan, and implement complex SAP programs. Strong portfolio management skills, including use of waterfall and agile methodologies. Ability to create More ❯

Support Team Lead - £37,500 - MSP - Stratford-Upon-Avon We are recruiting for an IT Support Team Lead on behalf of a leading Managed Service Provider (MSP) in the Warwick area. This is a fantastic opportunity to step into a key role where you will oversee a team of … skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support & field engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT … service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and user access control. More ❯

roles, including positive expansion and retention metrics. Natural rapport builder and effective communicator with a passion for driving positive changes and providing first-class service delivery to customers. Strong prioritization skills to balance internal projects and act as an escalation point for team and customer concerns. Ability to More ❯