21 of 21 Service Delivery Jobs in Warwickshire

about integrating technology and workplace services to enhance the employee experience? As a Workplace Services Manager, you will play a pivotal role in ensuring seamless technology integration and exceptional service delivery. This role is strategically important as it supports the optimisation of workplace technology, including end-user devices and Microsoft productivity tools, to drive business success. In this newly … role is a unique chance to take ownership of a wide spectrum of IT services-from end-user devices and corporate printing solutions to Microsoft 365 applications-ensuring seamless service delivery and an exceptional digital experience across the business. You will be pivotal to our IT workplace services operations, you'll lead in overseeing day-to-day activities … re open to discussing what this might look like for you. About you As an experienced Workplace Services Manager, you will have a strong background in running a workplace service that incorporates M365, promoting adoption, and managing governance. Your experience in workplace IT services management, including operational support and strategic planning, will be crucial. Additionally, you should have a More ❯

our public sector and HMG project portfolioand were looking for someone who can help us deliver secure, compliant, and high-performing IT services. As our new IT Secure Projects Service Delivery Manager, youll be the vital link between IT and Security. Youll help shape and implement secure solutions, manage service transitions, and ensure we meet the highest … and regulators. This is your chance to work on meaningful projects that matterwhile growing your career in a supportive, forward-thinking team. What Youll Be Doing - Supporting secure IT service delivery across high-profile public sector and HMG projects. - Collaborating with project teams, suppliers, and clients to embed security from the ground up. - Helping shape policies, assess risks … and respond to incidents with confidence. - Driving continuous improvement and knowledge sharing across the business. - Playing a key role in service transitions and ensuring compliance with ISO 27001, NCSC guidance, and more. What Youll Bring - Experience in IT service delivery or security operationsespecially in secure or regulated environments. - A working knowledge of SFIA-aligned practices and frameworks. More ❯

like Microsoft, Vodafone, Apple, Poly for resolving product issues, subscription renewals, evaluations, and roadmap discussions. Collaborate with stakeholders including business units, product owners, purchasing, finance, and vendors. Perform operational service reviews for third-party vendors. Your Profile: Essential skills/knowledge/experience: (up to 10, avoid repetition) Proven experience with MS Teams and MS Intune. Understanding of MTR … of experience in large, complex IT environments. Ability to understand business needs from a user perspective. Proactive ownership of issues and resolution. Customer-oriented decision making and exceptional customer service stories. Focus on service improvements and delivering value. Ability to identify and document risks and issues. Collaborative working style to support business goals. Key Relationships & Contacts: Senior business … stakeholders IT senior directors and managers IT service delivery and vendor management teams Enterprise and solution architects Program management office (PMO) IT and business finance Purchasing Third-party vendors (IT & Non-IT) IT strategic partners All applicants must be eligible to work in the specified country/location unless otherwise stated. Whitehall Resources is an equal opportunities employer More ❯

Lead Industrial Service Delivery Manager Join to apply for the Lead Industrial Service Delivery Manager role at GE Vernova . Job Summary GE Vernova’s Power Conversion & Storage business provides critical electrification systems for high-performance applications across major energy, maritime, and industrial sectors. We support the transition to energy efficiency and decarbonization through our motors … drives, and control technologies. Role Overview As the Lead Industrial Service Delivery Manager , you will serve as the primary customer-facing contact, overseeing daily operations and delivering top-tier service and commercial management for industrial clients. Your responsibilities include managing after-sales service, upgrades, and supporting industries such as Metals, Mining, Factories, Renewables, and R&D. … Key Responsibilities Act as the customer advocate, managing relationships with major industrial clients. Oversee delivery of Long-Term Service Agreements, including reactive and planned maintenance. Resolve commercial, technical, and quality issues across contracts. Develop and follow commercial procedures and project management processes. Handle contractual claims, extensions, and negotiations. Manage reporting, resourcing, and planning activities. Coordinate with management and More ❯

Vodafone, Apple, and Poly to resolve product issues, renew subscriptions, and discuss product evaluations and roadmaps. Collaborate with stakeholders including Business, Product Owners, Purchasing, Finance, and Vendors. Perform operational service reviews for third-party vendors. Your Profile Essential skills/knowledge/experience: (Up to 10, avoid repetition) Proven experience with MS Teams. Proven experience with MS Intune. Understanding … IT organization. Ability to understand business needs from a user perspective. Proactive ownership of issues and follow-through to resolution. Customer-oriented decision-making and sharing of exceptional customer service stories. Focus on service improvements and delivering value to the business. Ability to identify and document user and service risks and issues. Collaborative work style supporting wider … business goals. Key Relationships & Contacts: Senior business stakeholders. IT senior directors and managers across departments. IT service delivery management. System, solution, and enterprise architects. #J-18808-Ljbffr More ❯

team. What You’ll Do: Be the go-to for up to 400 staff, providing exceptional end-user support alongside their team. Diagnose and resolve IT issues, ensuring seamless service delivery within agreed SLAs. Collaborate on exciting technical projects, maintain infrastructure, and support their Microsoft stack (Azure, Active Directory, Windows Server, and more). Champion cybersecurity, contribute to … ISO 27001 compliance, and support business continuity efforts. Coach and guide juniors to success while driving innovation in IT processes. Be comfortable working on Service Desk and dealing with tickets and process to a timely manner. Who You Are: You bring 4+ years of IT support experience with strong troubleshooting skills. You’re a proactive, organised communicator who loves More ❯

help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive. About the role The Service Desk Analyst role is responsible for the delivery of the technical system administration, development, and procedural activities, along with the delivery of the business as usual (BAU … to plan and undertake project activities and to provide specialist advice across a range of areas and to a wide audience, from colleagues to stakeholders. Support the organisation’s Service Desk function and be the first point of contact for the IT and Digital Services Team, delivering excellent customer service. Answering telephone, email and face to face user enquiries. … Represent excellence in service delivery, performance and technical ability. Consistently deliver at the highest level of customer service, productivity and technical proficiency. Support and mentor junior members of the team, helping them develop their technical and customer service skills. Work with the Infrastructure Team to develop knowledge,skills and understanding of more complex problems and network More ❯

insight enablement teams, including setting direction and objectives, focus, and managing progress. Ensure all data needs are accurately captured, prioritised and incorporated into data platforms and products, and that service delivery meets required levels throughout. Collaborate across Technology teams, other CRUK directorate stakeholders and external partners, to design, implement and optimise a coherent data and analytics architecture, artefacts … solutions and infrastructure that will underpin and support CRUK’s move to more data-driven decision-making, and enable the organisation to meet its strategic objectives. Accountable for design, delivery and support of CRUK’s data foundations and platforms, including Technology-led initiatives underpinning/enabling key programmes. Work closely with the Chief Technology Officer and senior data directors … across CRUK to support the evolution and realisation of CRUK’s data strategies. Organisational advocate and owner of the Data Governance framework, including responsibility for delivery of Organisation-Wide adoption of the framework. Shape and own the delivery roadmap and pipeline for data-related work, including delivery governance, and influence and drive direction on current and future More ❯

Job Title: Delivery Manager Location: Warwick or Wokingham Remuneration: Up to £600/day Contract Details: Fixed Term Contract (12 months) Responsibilities: Build and maintain strategic partnerships with the Strategy & Policy directorate to drive the delivery of Digital Products, Solutions, and Services. Develop and execute a Digital, Data, and Technology roadmap aligned with business objectives. Manage end-to … end Agile DevSecOps delivery processes for assigned products and programmes. Champion modern engineering practises and continuously explore automation opportunities for improved delivery pace, quality, and reliability. Collaborate with a diverse network of professionals to enhance value generation and ensure seamless service delivery. Facilitate effective communication and collaboration across teams and stakeholders to support business readiness and change … plans. Key Accountabilities: Partner with stakeholders to assess and translate business needs into actionable digital strategies. Oversee timelines, resources, risks, issues, and quality standards throughout the delivery process. Promote a culture of innovation and excellence while adhering to best practises and coding standards. Professional Knowledge, Skills and Experience: Proven experience in stakeholder management and relationship building, with strong negotiation More ❯

Job Title: Service Delivery Manager (Service Desk/Support) Location: Warwick (hybrid 3 days onsite/2 remote) Salary: £60K–£70K + benefits Reports to: MD Of Digital Overview: Our client is an established digital consultancy who are scaling rapidly this year due to high demand for their products and services. As a result, they are on … the look out for an experienced Service Delivery Manager to support its expanding product and client portfolio. This hands-on role involves managing customer queries, overseeing support operations, and ensuring smooth delivery of services and deployments across their client base. Key Responsibilities: Manage and triage support tickets, ensuring timely resolution and communication. Monitor SLAs and KPIs, maintaining … high service quality. Lead offshore support teams to align with service standards. Act as the main contact for clients on service-related matters. Collaborate with cross-functional teams to resolve issues and support transitions. Conduct incident reviews and root cause analysis. Oversee service transitions for new projects and clients. Drive service improvements and produce performance More ❯

organisation better. Join us and help keep the nation's critical networks connected and protected 24/7. The Commercial Administrator is responsible for ensuring the efficient and professional delivery of administrative processes to support the day-to-day running of a busy commercial office and team. This includes, but is not limited to, administration of supplier contractual documentation … attention to detail and interpersonal skills are essential for success. Key Requirements: Ability to manage priorities effectively Proficient in Microsoft Office tools including Excel and Word Experience in administrative service delivery Excellent oral and written communication skills Experience in preparing data reports, presentations, and documentation Attention to detail and data accuracy Reliable team member who builds trust within More ❯

Service Delivery Manager (Infrastructure and Cybersecurity) Role: Service Delivery Manager (Infrastructure and Cybersecurity) Location: Rugby, UK Job Type: Full time Work Mode: Hybrid Minimum Experience: 10+ years in Infrastructure and Cybersecurity domains. Eligibility: UK Citizens with Active Security Clearance Preferred Certifications: Cybersecurity certifications (SANS, ISACA, ISC2, CISSP, GIAC, CISA, CISM) Responsibilities: Managed Engine Ops (Performance and More ❯

in London's vibrant Southbank. This position involves providing high-quality and compliant technical services to the PAM 76 Southbank. The Technical Support Manager will ensure efficient and effective service delivery in line with budgets and specifications, monitor and report on service quality and financial performance, and drive continuous improvement. Main Duties & Responsibilities Lead on-site activities … and provide information on service plans and records. Support maintenance-related activities and ensure effective communication. Respond promptly and professionally to client requests. Ensure compliance with the PAM contract specifications. Provide monthly reports in the agreed format for internal and client review. Health, Safety and Environmental Adhere to all health, safety, and environmental policies and procedures. Maintain risk assessments … COSHH records, and safe work method records on site. Ensure all staff are aware of and comply with H&S responsibilities. Monitor compliance of service partners with legislation. Manage remedial, emergency, and planned works to ensure safety. Quality of Service Delivery Assess performance levels and promote improvements. Update asset lists, schedules, and instructions. Plan labor and schedule More ❯

annum plus a car allowance, bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Industrial Services sector (particiularly jet vac's … including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially … within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects More ❯

various security systems at clients' sites across the UK Conducting repairs and installation of security screening equipment, on and off sites Liaise with clients and ensure a first-class service delivery when on-site, resolving concerns and answering questions Comply with health & safety regulations at all times Working with the team in live customer product demonstrations The Successful … . As an equal opportunities employer , we welcome applications from all age groups and backgrounds. We specialise in placing talent in roles across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering , and more. Your next opportunity could be just a call or click away More ❯

IT incidents, changes, and problems related to core business applications, infrastructure, and data services. You will act as the key contact for escalations related to incidents logged via the service desk, suppliers, and system alerts. You won't resolve tickets technically yourself but will liaise with third-party service providers to ensure timely resolution of critical incidents according More ❯

Head of Delivery - Digital Products | Circa. £110,000 + Benefits | Hybrid (Leamington Spa) Are you an experienced leader in SaaS or digital transformation? Do you have a track record of leading complex product rollouts and delivering measurable outcomes for clients across multiple sectors? If so, this is an excellent opportunity to join a forward-thinking business delivering cutting-edge … digital platforms that are reshaping service delivery and operational performance. The Role We're recruiting for a Head of Delivery to take ownership of digital product deployments across a growing client base. The role focuses on the successful implementation of two flagship platforms, supporting operational transformation and workforce optimisation across key industries. You'll manage a team … testing, training, and post-implementation support. This role reports directly to the Director of Product Deployment & Change and will be central to driving product success from concept through to delivery and real-world impact. Key Responsibilities ·Lead end-to-end delivery of digital product implementations across multiple clients ·Own project charters, delivery plans, risk logs, and stakeholder More ❯

Fire & Security Engineer - Service & Maintenance Location: Coventry/Leicester/Northampton The Company: An established and fast-growing technical services provider, originally founded as an electrical contractor, now delivers nationwide solutions across Mechanical, Electrical, Fire & Security, Gates & Barriers, and Custodial Security sectors. With a focus on long-term partnerships and high-quality service delivery, the business continues … to expand its presence across the UK. The Role: The business is currently seeking experienced Fire & Security Engineers to join their Service & Maintenance Department on a full-time basis. The successful candidates will be responsible for carrying out Planned Preventative Maintenance (PPM) and responding to Reactive Call-Outs across a range of commercial and public sector clients. Engineers will … fire alarm systems CCTV and intruder alarm systems Emergency lighting systems Access control and remote signalling systems (Redcare, Dualcom) Ensure all work complies with relevant British Standards Maintain accurate service records and documentation Deliver high standards of customer service during site visits Requirements: Strong technical knowledge and proven experience in the fire and security sector Ability to pass More ❯

people'. This opportunity is on a Part-time, Permanent contract, based at our Head Office in Binley, Coventry In this key role, you'll lead and support the delivery of wellbeing services across our locations. Working closely with Location Managers and Lifestyle Managers, you'll ensure our gym and fitness facilities are safe, effective, and focused on improving … part of ExtraCare's Wellbeing services, you will play a key role in supporting fitness and health initiatives across multiple locations. Travel between ExtraCare locations is essential for both service delivery and training. In addition to core fitness responsibilities, the role includes elements of Corporate Accountability and Health & Safety, ensuring all activities align with ExtraCare's policies and More ❯

high achievement in Customer Success roles, including positive expansion and retention metrics. Natural rapport builder and effective communicator with a passion for driving positive changes and providing first-class service delivery to customers. Strong prioritization skills to balance internal projects and act as an escalation point for team and customer concerns. Ability to work well with internal teams More ❯

Job Title: Service Delivery Manager (Service Desk/Support) Location: Warwick (hybrid 3 days onsite/2 remote) Salary: £60K-£70K + benefits Reports to: MD Of Digital Overview: Our client is an established digital consultancy who are scaling rapidly this year due to high demand for their products and services click apply for full job details More ❯