2 of 2 Service Delivery Jobs in Thatcham

responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; Operating Systems and applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation to troubleshoot and resolve issues as required. Create and maintain standard operating procedures, developing new … all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typically at least 2 years of technical delivery and support experience, in roles that require involvement and understanding of ITIL based service delivery. Knowledge More ❯

sponsoring. Job responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation totroubleshootand resolveissuesasrequired. Create and maintain standard operating procedures, developing new procedures as required and ensure … all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typicallyat least 2yearsof technical delivery and support experience, inroles that requireinvolvement and understanding ofITIL based service delivery. Knowledge of: Windows desktop administration; Microsoft Office More ❯