1 to 25 of 45 Service Delivery Jobs in Berkshire

Telecoms Provisioning Order Analyst

Hiring Organisation
MECS Communications Ltd
Location
Newbury, Berkshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£17 - £18 per hour
Telecoms Provisioning Order Analyst Order Management | Service Delivery UK wide - work from home - full remote working @mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month … rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery ...

Oracle Service Delivery Manager(SC Cleared)

Location
Maidenhead, England, United Kingdom
Oracle Service Delivery Manager(SC Cleared) Maidenhead, United Kingdom | Posted on 17/08/2026 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span … efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title : Oracle Service Delivery Manager (SC Cleared) Location : UK (Remote/Hybrid) Position Type : Full-time Experience Level : 5+ years Security Clearance : SC Cleared The work ...

Senior Service Delivery & Programme Managers - Defence & Aerospace

Hiring Organisation
SP GLOBAL CONSULTING LTD
Location
Reading, Berkshire, UK
Employment Type
Full-time
Description Senior Service Delivery & Programme Managers – Defence & Aerospace Contract Opportunities | 6–12 Months+ | Hybrid | Competitive Rate We're supporting the growth of a major UK defence and aerospace programme and are looking to engage experienced professionals who have delivered complex digital engineering, engineering systems, service delivery or technical transformation programmes within highly regulated environments. These opportunities sit at the intersection of engineering, technology and programme delivery, helping shape and deliver critical capabilities across some of the UK's most advanced defence programmes. We're keen to hear from professionals with backgrounds including: Product Delivery ...

Deputy Chief Fire Officer / Director of Service Delivery

Hiring Organisation
Hiredonline
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent
Salary
£95,000
Royal Berkshire Fire and Rescue Service (RBFRS) provides a vital public safety service for communities across Berkshire. We serve over 900,000 residents across diverse urban and rural settings, including major transport routes such as the M4 and key rail infrastructure. This demands the expertise of over … determined to build on this success and continually improve. We are now seeking a new Deputy Chief Fire Officer/Director of Service Delivery who will bring a relentless focus on inspiring our people and delivering exceptional services to Berkshire communities. Reporting directly to the Chief Fire Officer ...

Sr Manager, End User Services & Workplace Technology

Hiring Organisation
Hollister
Location
Wokingham, Berkshire, United Kingdom
Salary
> £ 150 K
Life More Rewarding and Dignified Location: WinnershDepartment: ITSummaryThe Senior Manager, End User Services & Workplace Technology is a senior IT leader responsible for the strategy, service delivery, operational stability, and continuous improvement of end user support and workplace technology services across the enterprise. This role has direct accountability … global service desk and leads global support capabilities for deskside support, endpoint engineering, device lifecycle management, collaboration platforms, meeting room technology, executive support, and digital workplace services that enable associates to work productively, securely, and efficiently across office, plant, remote, and hybrid environments.The role is expected to establish strong ...

IT Operational Vendor Manager

Hiring Organisation
BMI Group
Location
Reading, Berkshire, United Kingdom
Salary
£ 60 K
grow.The Operational IT Vendor Manager is responsible for ensuring the day-to-day value, compliance, and performance of our third-party IT vendors and service providers. This role acts as the primary liaison between internal IT teams (e.g., Service Desk, Infrastructure, Application Support) and external partners, focusing … service delivery reliability, adherence to Service Level Agreements (SLAs), and the swift resolution of operational issues to maintain seamless IT services.Key Operational ResponsibilitiesPerformance and Service Delivery Management.SLA & KPI Tracking: Establish, monitor, and report daily and weekly on vendor performance against contractual SLAs and Key Performance ...

Pre-Sales Lead Service Provider and MCN Reading,Berkshire,United Kingdom Sales

Location
Reading, England, United Kingdom
account in the UK To support KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with EMEA and BU Networks organization. This role is critical … delivering exceptional customer outcomes, and providing technical leadership in presales engagements. The ideal candidate will have strong experience in both technical presales and services delivery, with a focus on NMS strategies that drive measurable value for Ericsson customers. This role will act as the techno-commercial leader ...

Service Management Senior Specialist

Location
Reading, England, United Kingdom
Title Service Management Senior Specialist IT Service Delivery Manager to lead the day‐to‐day delivery and continuous improvement of IT services across the organisation. They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals. This is a hands … role, combining operational discipline and stakeholder engagement. Key responsibilities Own and manage end‐to‐end delivery of agreed IT services, ensuring consistent performance against SLAs and business expectations. Lead incident, request, and problem management practices; drive root‐cause analysis and preventative actions to reduce repeat issues. Own service ...

Digital Telecommunications Manager

Hiring Organisation
Pertemps Thames Water
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 62,000 Annual
organisation's approach to reliable, resilient, and future-ready telecommunications services across a complex operational estate. Working closely with suppliers, operational teams, programme delivery, architecture, and business stakeholders, you will ensure telecom services are secure, performant, and aligned to both operational and strategic objectives. This role contributes to Thames … available 24/7, supporting customer operations, field services, contact centres, operational sites, and digital platforms. You will collaborate across the business to drive service excellence, optimise supplier performance, manage operational risks, and support the transformation of Thames Water's telecoms landscape. What you'll be doing ...

IT Service Delivery Lead - CSI & Stakeholder Champion

Location
Reading, England, United Kingdom
Amadeus seeks a Service Management Senior Specialist IT Service Delivery Manager to lead day‐to‐day delivery and continuous improvement of IT services across the organisation. This hands‐on role combines operational discipline with strong stakeholder engagement. You will own end‐to‐end service delivery, oversee incident and change processes, and drive service reporting and improvement plans while ensuring security and governance requirements are met. #J-18808-Ljbffr ...

MSP Sales Executive

Hiring Organisation
Lucid Support Services Ltd
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 50,000 Annual
Services Reading - Hybrid (Occasional travel to client site required) £40,000 - £50,000 DOE + Uncapped Commission We are partnering with an established Managed Service Provider in search of a Sales Executive to support the continued growth of their Managed IT Services offering. This opportunity is ideal … pipeline and developing long-term customer relationships. You will work closely with prospective customers to understand their IT support requirements and position appropriate managed service solutions. The role will focus on selling ongoing IT support and managed services, which could include outsourced IT support, Service Desk solutions, onsite ...

Manager, Global Contact Centre (GCC) Delivery Manager, Global

Hiring Organisation
Deloitte
Location
Reading, Berkshire, United Kingdom
Salary
£ 55 K
being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.The teamGlobal CoRe is a shared service within Deloitte Global, providing fundamental services to Deloitte People around the world: Knowledge Services, Creative Services, Contact Center, Procurement and Strategic Insights Center. … deliver essential capabilities that save time, convey insights, minimize risk, enhance client service delivery, solve problems, and contribute to Deloitte’s success.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. ...

Oracle Cloud Service Delivery Lead - SC Cleared - Remote

Location
Maidenhead, England, United Kingdom
Maidenhead seeks an Oracle Service Delivery Manager (SC Cleared) to own day-to-day delivery of a major Oracle Cloud service. You will ensure live operations health, drive change discipline, and align business with technical teams running the system. You will work with Oracle Fusion functional consultants ...

Print Management Engineer

Hiring Organisation
MSP Talent Bridge Ltd
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£33,000 - £35,000 per annum
resolving incidents, administering print management platforms, and ensuring printing services run smoothly through proactive remote monitoring and troubleshooting. You'll work closely with customers, service desk teams and third-party vendors to keep service levels high and disruption to a minimum. What You'll Be Doing Remote Print … Support printer onboarding, device replacements and system upgrades Implement print policies and standardised configurations across customer environments Incident & Problem Management Respond to incidents and service requests within agreed service levels Investigate recurring issues and perform root cause analysis Escalate complex technical problems where necessary and coordinate resolution activities ...

Enterprise Architect (Data)

Hiring Organisation
United Kingdom Government
Location
Reading, Berkshire, United Kingdom
Salary
£ 50 K
technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

Head/Director TAM Transformation & Services, Airports

Location
Reading, England, United Kingdom
Management (TAM) Transformation & Services business in Airport BU, establishing a new team in a key strategic growth area and owning the end-to-end service model across TAM adoption, operating model transformation and data services to enable airports to realise measurable value from TAM, as one side … commercial models that accelerate TAM adoption and services growth. Work with GEOs and Airport BU teams to convert strategic opportunities into contracted services. Service Delivery & Customer Value Realisation Lead delivery of TAM transformation, AI-enabled use cases and managed data services to agreed quality, performance and commercial ...

Delivery Manager

Hiring Organisation
TEAM
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
exciting opportunity has arisen for an experienced Delivery Manager to join a growing technology and consultancy environment. This is a key operational leadership position, responsible for ensuring the day-to-day stability, quality and consistency of service delivery across multiple teams. Working closely with Team Leaders, Project … point of coordination, ensuring projects remain on track, operational issues are resolved quickly, and customers receive a consistently high standard of service. Alongside operational delivery, you will work closely with the senior leadership team to identify and implement improvements that increase efficiency, strengthen service processes and enhance customer ...

Senior Application Support Engineer

Hiring Organisation
Hackajob Ltd
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
based working in the Reading area and at home. The role includes optimizing system performance, resolving complex production bugs, and mentoring junior staff. Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management. Provide application lifecycle technical expertise for the support, monitoring, troubleshooting … established technical standards such as CMMI and ISO. Engage in and provide support for transition/transformation efforts. Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following ...

Data Centre Cluster Manager

Hiring Organisation
Integral UK Ltd
Location
Slough, Berkshire, South East, United Kingdom
Employment Type
Permanent
Account based DC Facilities, ensuring financial and operational commitments are met and where practicable exceeded, whilst also supporting retention and growth. This includes service delivery, P&L oversight and budget management, QHSE, regulatory compliance, people and talent management, operations management, and business development. What this job involves: Provide … ensure additional services and projects are added, and contracts are renewed. Ensure optimum staffing structures operate across your region, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure appropriate account review, audit and governance regimes exist to meet regulatory, policy and contractual commitments ...

TRANSPORT PLANNER

Hiring Organisation
Pertemps Heathrow
Location
Slough, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£16.83 per hour
transportation of perishable goods and healthcare products. The successful candidate will support the transport operation, ensuring effective route planning, fleet compliance and delivery performance. Key Responsibilities Briefing and debriefing drivers at the start and end of shifts Planning and optimising daily delivery and collection routes Allocating work … working time requirements Managing any operational issues, delays or route changes throughout the day Liaising with drivers, customers and internal teams to ensure smooth service delivery Monitoring delivery schedules and ensuring agreed time windows are achieved Managing exceptions and providing contingency planning where required Maintaining accurate transport ...

Senior MCX Core Engineer

Location
Reading, England, United Kingdom
team? The role is located in the Samsung Networks Europe’s (SNE) team of Mission Critical Support Services. The team is empowering our delivery of Public Service solutions in Europe with our market leading portfolio of products ranging from Device Clients, RAN, Core and MCPTX Application Services. … Senior MCX Engineer sit across the Test and Delivery teams under the leadership of the Test and Service Delivery Manager and play a key role in SNEs mission as the team who lead the testing, performance and operational availabilty of our products, meeting customer expectations, contractual milestones ...

Senior Systems Engineer - Secure Cloud & Infrastructure

Hiring Organisation
CBSbutler Holdings Limited trading as CBSbutler
Location
Reading, Berkshire, Great Lea Common, United Kingdom
Employment Type
Contract
Contract Rate
£65 - £71/hour
Azure, on-premises infrastructure, virtualisation, storage, networking and container platforms including Kubernetes and Red Hat OpenShift . Working closely with security, architecture, application and service delivery teams, you will support business-critical services while driving automation, modernisation and operational excellence. Key Responsibilities Design, deploy and support enterprise infrastructure … secure deployment of containerised workloads. Improve automation, observability and operational efficiency. Support platform scalability and lifecycle management. Operational Excellence Maintain infrastructure services against agreed service level objectives. Identify and resolve recurring operational issues. Improve monitoring, alerting and performance management. Ensure operational processes follow industry best practice. Automation & Continuous Improvement ...

Director or Business Systems & Transofrmation

Location
Reading, England, United Kingdom
play a key role as they scale The Role We are looking for a Director of Business Systems and Transformation to lead the delivery of a growing internal transformation portfolio. This is a role for someone who can turn business priorities into successfully delivered change across business systems, integrations … automation, data flows and technology enabled process improvement. This is first and foremost a transformation and delivery role. The successful candidate will also carry overall responsibility for the internal IT function, accountable for its reliability, security, resilience and effectiveness, while delegating routine operational activity and day to day team ...

Senior Project Manager

Hiring Organisation
Areti Group | B Corp™
Location
Reading, England, United Kingdom
customer change initiatives. Working across Product, Operations, Technology and Commercial teams, you will lead programmes covering customer migrations, partner onboarding, systems integration and new service delivery within a fast-paced telecoms environment. Key Responsibilities Deliver end-to-end projects from initiation through to successful implementation. Support new product … service launches. Manage customer and partner onboarding programmes. Deliver customer migration and transformation initiatives. Coordinate cross-functional teams across Product, Technology, Operations and Commercial functions. Manage project governance, RAID logs, reporting and stakeholder communications. Support business readiness, operational readiness and go-live activities. Drive process improvements and operational efficiencies. ...

Service Desk Team Leader

Hiring Organisation
Xact Placements Limited
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £55,000 per annum
Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...