Site IT Support Supervisor
- Hiring Organisation
- Fawkes & Reece London
- Location
- Tonbridge, Kent, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 45,000 - 50,000 Annual
priorities, and resource planning to ensure support requests are handled efficiently. Coordinate site visits and remote support activities to maintain a consistent level of service across all locations. Provide coaching, mentoring, and technical guidance to team members, supporting their professional development. Promote a culture of excellent customer service, accountability, and continuous improvement. Work closely with site management teams to understand requirements and address IT-related issues. IT Service Delivery Ensure the effective delivery of IT support services across all offices, sites, and business locations. Monitor support queues, service levels, and key performance indicators ...