21 of 21 Service Delivery Jobs in Kent

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as … a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as … a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational More ❯

the go-to person when change needs to happen - but disruption isn't an option? Do you thrive in complex IT environments, ensuring that service remains smooth, change is well-managed, and problems never repeat themselves? At Laing O'Rourke, we're looking for a forward-thinking IT Change … Problem Manager to take ownership of our IT assurance efforts across global operations. You'll work at the heart of delivery and operations - driving service improvement, managing risks, and building bridges between technical teams and business goals. What You'll Be Doing You'll lead and evolve the … Problem Management processes, making sure changes are seamless and problems are addressed at the root. You'll also be key to operational readiness, aligning service offerings with the needs of the business and supporting successful transitions in a fast-paced digital environment. Whether it's guiding stakeholders through risk More ❯

the go-to person when change needs to happen - but disruption isn't an option? Do you thrive in complex IT environments, ensuring that service remains smooth, change is well-managed, and problems never repeat themselves? At Laing O'Rourke, we're looking for a forward-thinking IT Change … Problem Manager to take ownership of our IT assurance efforts across global operations. You'll work at the heart of delivery and operations - driving service improvement, managing risks, and building bridges between technical teams and business goals. What You'll Be Doing You'll lead and evolve the … Problem Management processes, making sure changes are seamless and problems are addressed at the root. You'll also be key to operational readiness, aligning service offerings with the needs of the business and supporting successful transitions in a fast-paced digital environment. Whether it's guiding stakeholders through risk More ❯

Job Title: Head of SAP Service Transition & Project Management Location: London/Glasgow Department: Managed Services Reports To: Director of Customer Success COE Job Summary: The Head of Managed Services for Service Transition and Project Management oversees several direct reports daily, including their performance management. This role involves … projects, planning, coordinating these projects, and executing the transition of support services to the Business-As-Usual (BAU) support teams. Additionally, the Head of Service Transition is responsible for providing commercial oversight, preparing Statements of Work (SOW), and supporting presales activities. They must ensure accurate input into the forecasts … projects. Define project scope, deliverables, schedules, and budgets. Track and report on project milestones, risks, and dependencies. Manage change requests and ensure adherence to service-level agreements (SLAs). Dealing with escalations. Forecast Accuracy Provide timely updates to the forecast for own customers, updates to be undertaken by Team More ❯

equivalent. 1 year experience and/or education relating to corrections, community-based residential facilities (CBRF), criminal justice, human services, psychology, sociology, security, social service, mental health, behavioral health, or law enforcement preferred. 1 year of experience with correctional clients from diverse backgrounds; culturally competent. Qualifications Knowledge, Skills & Abilities …/Affirmative Action ATTIC Correctional Services, Inc. is in compliance with applicable state and federal statutes and regulations relating to nondiscrimination in employment and service delivery. No otherwise qualified person shall be excluded from employment, be denied the benefits of employment or otherwise be subject to discrimination in employment … premises during working hours. All employees are expected to support goals and programmatic activities relating to nondiscrimination in employment. No otherwise qualified applicant for service or service participant shall be excluded from participation, be denied benefits, or otherwise be subject to discrimination in any manner on the basis More ❯

Job Overview: We are seeking a dedicated technical service engineer to service, repair, maintain, install, and support their market-leading technologies. This hands-on role requires mechanical engineering skills and familiarity with software installation, as much of the equipment operates on Windows or similar platforms. Primarily South/… be local to the region. MARCO ensures excellent travel arrangements, including highly rated hotels and good flights. The role is customer-facing, emphasizing excellent service delivery, client loyalty, and support. The engineer will receive a high-spec vehicle, tools, laptop, phone, and uniform, and will join a team … pension contribution Performance-based bonus scheme 'Out of hours' bonus - earn an extra £200 a week after working hours for on-call/telephone service All expenses paid when travelling abroad. More ❯

Job Overview: We are seeking a dedicated technical service engineer to service, repair, maintain, install, and support their market-leading technologies. This hands-on role requires mechanical engineering skills and familiarity with software installation, as much of the equipment operates on Windows or similar platforms. Primarily South/… be local to the region. MARCO ensures excellent travel arrangements, including highly rated hotels and good flights. The role is customer-facing, emphasizing excellent service delivery, client loyalty, and support. The engineer will receive a high-spec vehicle, tools, laptop, phone, and uniform, and will join a team More ❯

Helpdesk Manager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a Helpdesk Manager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company. Hours … hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system … as required. Review H&S documentation including risk assessments, contractor RAMS and supporting with any issues. Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team More ❯

Helpdesk Manager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a Helpdesk Manager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company. Hours … hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system … as required. Review H&S documentation including risk assessments, contractor RAMS and supporting with any issues. Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team More ❯

on site quality control audits and other related compliance audit services per annum to both domestic and commercial residential properties, as part of a service provision for registered social landlords. The primary purpose of this role is to manage and continuously provide input ensuring the delivery and improvement … standard in a timely fashion to meet and exceed our contractual obligations and maintain the reputation of the company. Manage the timely and consistent delivery of all desktop audits and other related programmed works. Manage the electronic import (and Import failures) process of LGSR and other related data. Manage … the contractor relationship and suitable return for rejected LGSRs. Manage the timely delivery, consistency and provide validation of all daily output reports associated with compliance and service programme managed works. Prepare and the Client Monthly “Contract Report” and issue to Contract Manager for approval. Prepare and issue the More ❯

Do you have experience in first-line support and are looking to advance your career? Maybe you are a IT Graduate with some Customer Service skills looking to start your career? Looking for an Internal IT Support role where you have the opportunity to get involved in upcoming projects … Present IT recommendations and solutions for non-technical users Providing guidance and advice on Data Security to all staff Software Support: Help in the delivery of IT change projects in installing and configuring new software Be the nominated administrator and expert for allocated software applications Hardware Support: Laptop and … Active Directory, users, and security groups. Familiar with M365 Administration Nice to have Familiar with Azure Intune Experience Full Driving Licence ITIL or similar service delivery framework More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

importance of a good work-life balance. We offer a generous annual leave entitlement! You'll receive 26 days annual leave which increase with service, plus bank holidays, PLUS 3 given days which are usually used over the Christmas period when our main offices are closed. You'll also … you'll get up to: Lead and motivate the Digital Services Team to deliver innovative user focused digital services enabling faster, better, and cheaper service delivery, embedding agile working practices and a strong digital culture - ensuring that the team continue to develop and maintain up-to-date skills … and knowledge. Developing in-house expertise and capability around Design, Product Management, UX Research, UX/UI, Frontend Engineering and Agile Delivery disciplines. Ensure the council's digital channels and systems are accessible to the widest possible audience, exploring options and opportunities to provide assisted pathways to council services More ❯

and negotiation skills High levels of computer literacy Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards Present a positive and professional image to internal and external clients Be highly motivated and able to work with autonomy, with More ❯

and negotiation skills * High levels of computer literacy * Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards * Present a positive and professional image to internal and external clients * Be highly motivated and able to work with autonomy, with More ❯

role ensures operational effectiveness, system reliability, and compliance with safety standards. The engineer will also deliver minor remedial works and support out-of-hours service delivery. Maintenance Control Engineer Core Responsibilities: Maintain and validate up-to-date records of system assets and equipment. Track and document all system licenses More ❯

with regulatory and contractual requirements. Support young people transitioning to independent living, including life skills development. Maintain accurate, up-to-date care plans and service records. Promote safeguarding and respond to concerns in accordance with company policy. Participate in service improvement activities and team meetings. Uphold equality, diversity … and inclusion in all aspects of service delivery. Required Skills: Leadership & Team Management Ability to lead, support, and manage staff performance effectively. Safeguarding & Compliance Knowledge Solid understanding of safeguarding practices and relevant legislation. Strong Communication Clear and professional communication with young people, staff, and external agencies. Organisational Skills Efficient … T & Record-Keeping Competent in using digital systems for documentation and reporting. Adaptability & Flexibility Able to respond to emergencies, cover shifts, and adjust to service needs. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution More ❯

Positive Behaviour Support Team Leader Ashford, Kent Permanent, full time 37.5 hpw, 22.5 admin and 15 hours in service on shift. Pay £13.98 per hour (£27,338 per annum) [pro rata] and great benefits including Health Cash Plan Home, a place where you belong Join us in this great … enjoy the best possible quality of life. Youll be in regular contact with your manager updating, escalating and reporting on all aspects of the service delivery. Youll be responsible for planning and overseeing complex support working with customers who display behaviours of concern and may require personal care working … life and are here to support you as you make yourself at Home! Job details Work pattern- 22.5 hours in the office within the service home on admin duties and 15 hours on shift with one sleep in. Able to use technology to update create and update support plans More ❯

understand its performance. To monitor alignment of corporate and operational strategic objectives, and annual business planning actions and to co-ordinate the monitoring of delivery against plans. To ensure that reports are produced for staff and board level meetings in the appropriate format and by the due date. To … infrastructure applications. To gather end user requirements and develop dashboards and create reports, supporting users to maximise benefits and insights to inform decisions and service delivery. Communicate insights to senior management and across the organisation. More ❯