Service Delivery Jobs in Towcester

2 of 2 Service Delivery Jobs in Towcester

Information Manager

towcester, midlands, united kingdom
AtkinsRéalis
consultancies worldwide, we work with our clients to deliver transformative projects. From the development of organizational benefits through better information management, to the application of user-focused discovery and service delivery - we have a vision for change. Our global programme to connect People, Data and technology is focused on delivering beyond expectations, creating a sustainable more resilient net … our business delivers traditional design that considers digital twinning, smart cities, automation, and novel applications of computer vision and data science. We are looking for exceptional individuals who demonstrate delivery excellence, an innovation mindset, a deep understanding of digital technology and collaborative behaviours to help lead our most important programmes with respect to information management. You will champion the … application and value of information management alongside our clients, apply your knowledge in user-focused discovery and service delivery to target real benefits across the lifecycle of asset delivery in the Architecture, Engineering and Construction sectors. We love different - be it your experience in BIM/IM systems development, client advisory or management, computer scientist, civil engineers More ❯
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Client Experience Administrator

Towcester, England, United Kingdom
Digital Origin Solutions Ltd
between 8am – 6pm Mon to Fri Salary: Available upon application The Company: At Digital Origin, we are transforming the way UK businesses stay connected by delivering seamless Connectivity asa Service (CaaS) solutions. With IT, Connectivity, Telephony, and Mobile services all interconnected, we offer thesimplicity of a single supplier, one helpdesk, and one monthly bill. Guided by our mission to … with our helpdesk teams. Your primary responsibility will be to ensure that client issues have been resolved to their satisfaction and tocapture valuable feedback that helps us enhance our service delivery. This is a fully outbound calling role, requiring excellent communication skills, attention to detail, and a strong commitment to customer satisfaction. Main Duties Contact clients following the resolution … a liaison between clients and internal teams to ensure their concerns are addressed effectively. Identify recurring issues or feedback themes and report them to the management team to support service improvement initiatives. Skills & Qualifications Excellent verbal communication and active listening skills. Strong organisational skills with attention to detail. Ability to manage multiple tasks and prioritise effectively. Proficient in using More ❯
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