Customer Terminal Integration Manager
- Hiring Organisation
- AVTAV LTD
- Location
- West Drayton, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £55,000
Customer Experience About the role We are looking for a proactive and highly visible Customer Terminal Integration Manager to maximise terminal and customer service performance across Heathrow operations. This role is central to ensuring strong collaboration between departments, delivering against customer KPIs and SLAs, and building excellent relationships with … confidence to work across multiple terminals in a fast-paced environment. Key responsibilities Use the AMIS system proactively and predictively to support delivery of all company KPIs, including DAP, Media Dwell, Returns, IBTs and Customer Service Survey expectations. Operate across multiple terminals to support the needs ...