12 of 12 Service Delivery Jobs in West Sussex

hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# Service Delivery DirectorTelford, WorthingThis is a senior Service Delivery leadership role supporting one of Capgemini’s largest and most complex global clients. … will be accountable for the end‐to‐end delivery, performance and continuous improvement of critical live services, operating at scale across multiple technologies, suppliers and delivery centres.As a senior Service Delivery Director, you will act as the primary point of accountability between Capgemini and HMRC Service ...

Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager, to join a growing team … with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. As the Service Design and Transition Manager you will be responsible for ensuring the effective design and seamless transition of new or changed services into operational environments. ...

Role: Service Desk Team Leader Location: Horsham (hybrid) Salary: £35,000 - £40,000 (DOE) Industry: IT solutions We're partnered with a growing managed service provider looking to appoint a Service Desk Team Leader to play a key role in the day-to-day running and continuous … support function. This position offers a balance of leadership and hands-on technical involvement, acting as a senior escalation point while driving team performance, service quality, and operational efficiency. The Role: * Oversee daily service desk operations, ensuring tickets are effectively assigned, progressed, and resolved * Act as the first ...

Role: Service Desk Team Leader Location: Horsham Salary: £35,000 – £40,000 (depending on experience) A well-established IT services provider is looking to appoint a Service Desk Team Leader to join its growing support function. This is a split role, combining hands-on technical delivery with … team leadership responsibilities across a busy, customer-focused service desk. You’ll be working within one of two service desk teams, each led by a Team Leader, ensuring smooth day-to-day operations while maintaining high standards of service and technical delivery. The Role This position blends ...

Capgemini is seeking a Senior Service Delivery Director in Worthing, responsible for the performance and delivery of critical live services for a major client. The role involves managing end-to-end service performance, stakeholder relationships, and major incidents. Ideal candidates will have proven experience in high ...

excited to be partnering with a forward-thinking MSP who are looking for a hands-on Service Desk Team Leader to play a key role in both technical delivery and team leadership. This is a dual position combining senior technical support with people management responsibilities. You will … escalation point while also leading, mentoring, and developing a team of engineers—ensuring service levels, customer satisfaction, and operational efficiency are consistently delivered. Horsham £35,000 – £40,000 + progression opportunities Service Desk Team Leader - The Role: You will be responsible for keeping the service desk running ...

role in supporting and enhancing our enterprise procurement systems. This role will lead the Digital Corporate Applications Procurement team, overseeing the support, maintenance and delivery of procurement systems across the ERP estate. You will ensure that procurement applications are reliable, fully integrated and aligned to business needs while supporting … ongoing transformation initiatives. The role will initially focus on project delivery, leading the development, configuration and rollout of Coupa, before transitioning into a business-as-usual (BAU) leadership role responsible for the ongoing management and optimisation of the platform. Coupa will be a core corporate system for the organisation ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

shaped by our belief that great security is both technically excellent and deeply human. What You’ll Be Responsible For Client Engagement & Service Delivery Become a trusted security partner for assigned client accounts, building strong, lasting relationships. Lead regular operational and strategic conversations, ensuring services continuously align … reviewing customer network and security architectures. Contribute to threat modelling and detection use case development. Support change management processes to ensure controlled, auditable service delivery. Develop high-quality documentation, reports and supporting materials. Stakeholder Management Prepare insightful security reports and confidently present findings to both technical teams and senior ...

circa £40,000 per annum About Prosperon Prosperon are a specialist IT Value Added Reseller, with focus on IT Operations Management and IT Service Management solutions. At Prosperon, we have a strong name in the industry to help organisations respond to issues affecting their IT service delivery ...

performance management to ensure individual and team success Working closely with Client Services, Product and Marketing teams to ensure excellent customer experience and service delivery Monitoring account performance, identifying risks and implementing proactive growth strategies Maintaining accurate reporting, forecasting and account records within CRM systems Providing regular commercial … develop high-performing teams Organised and proactive, with the ability to manage multiple priorities, customers and team responsibilities effectively Comfortable working collaboratively across sales, service, product and operational teams Confident using CRM systems to manage customer data, forecasting and reporting Strong presentation, negotiation and problem-solving skills Willingness ...

national regulation body in the UK is seeking a Chief Digital and Information Officer to lead their digital transformation and enhance service delivery. The successful candidate will drive strategic leadership in technology integration, oversee information governance, and manage stakeholder relationships. Applicants should have a strong background in cybersecurity ...