7 of 7 Service Delivery Jobs in West Sussex

Clinical Service Delivery Manager ?? Location: Gatwick Office ?? Salary: Up to £50,000 per annum ?? Hours: 40 hours per week (including 1 week in 4 covering out-of-hours on-call) ?? Contract: Permanent ?? Office-Based (with flexible working in line with business needs) About the Role Our client is seeking a dynamic and experienced Clinical Service Delivery Manager to join our expanding team at our Gatwick office. This is a pivotal role within our clinical management team, responsible for ensuring the highest standards of clinical service delivery across our contracted services. Youll lead and support our in-house and contracted clinicians, ensuring they are responsive, empathetic, and consistently deliver exceptional care. Youll also play … a key role in clinical governance, service development, and stakeholder engagement. Key Responsibilities Lead and manage the clinical team, providing support, development, and training. Ensure compliance with clinical governance frameworks and regulatory standards (CQC, JRCALC, NICE). Represent at client meetings and maintain strong stakeholder relationships. Oversee clinical operations, site visits, and supervision. Drive continuous improvement in patient experience More ❯

and support with their development goals. Document solutions, processes, and best practices to build team knowledge and reduce single points of failure. Participate in disaster recovery planning, testing, and service continuity initiatives. Skills & Experience Essential Strong experience with Windows Server environments, including Active Directory, Group Policy, DNS/DHCP, and file/print services. Excellent understanding of Azure AD … Proactive, organised, and capable of managing own workload while supporting others. Willingness to share knowledge and coach others without formal line management responsibilities. Committed to high standards of IT service delivery and information security. Highly organised and methodical approach, with an eye for detail. The ability to work independently when required. A flexible, conscientious, and diligent attitude. Excellent … working arrangements 28 days annual leave Christmas closure Holiday purchasing scheme Benefits: Group pension plan - matched contributions up to 5% Income protection scheme Employee Assistance Programme including remote GP service, second opinion, mental health pathway service, and physiotherapy consultations Life assurance policy, including bereavement counselling and probate helpline Company shares incentive plan and save as you earn scheme More ❯

minimal supervision. Perform advanced diagnostics and fault isolation using tools such as packet capture analysis, SIP tracing, and router configuration interfaces (e.g., CLI, GUI). Troubleshoot and resolve complex service-affecting issues including latency, jitter, call routing anomalies, and authentication failures across multi-vendor platforms. Liaise with third-party providers (e.g., carriers, hardware vendors, hosted service platforms) to … actions, timestamps, and communications are logged in accordance with internal standards and regulatory frameworks (ISO 27001, GDPR). Conduct validation testing post-resolution, including line tests, QoS verification, and service restoration checks to ensure no residual impact to the customer. Proactively monitor ticket queues and system alerts, triaging based on severity, SLA targets, and customer impact to maintain operational … efficiency. Contribute to root cause analysis and problem management by identifying recurring faults and proposing long-term fixes or process improvements. Collaborate with engineering, provisioning, and service delivery teams to ensure seamless handovers and coordinated resolution of cross-functional issues. Demonstrate a strong working knowledge of IP networking (DNS, DHCP, NAT, VLANs), SIP protocol behaviour, and broadband technologies More ❯

configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/server, networking fundamentals, and common business apps. Collaborate with Cloud/Infrastructure teams to ensure secure, compliant service delivery. Occasionally attend client sites in the UK or Germany to deliver diagnostics, repairs, upgrades, and project tasks. What You ll Bring Native or C1/C2 German and More ❯

configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/server, networking fundamentals, and common business apps. Collaborate with Cloud/Infrastructure teams to ensure secure, compliant service delivery. Occasionally attend client sites in the UK or Germany to deliver diagnostics, repairs, upgrades, and project tasks. What You’ll Bring Native or C1/C2 German and More ❯

configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/server, networking fundamentals, and common business apps. Collaborate with Cloud/Infrastructure teams to ensure secure, compliant service delivery. Occasionally attend client sites in the UK or Germany to deliver diagnostics, repairs, upgrades, and project tasks. What You’ll Bring Native or C1/C2 German and More ❯

ll collaborate with Enterprise Architects in the definition of target operating models You'll support the definition and continuous improvement of Business Consultancy & Analysis services You'll ensure the delivery of high-quality business solutions that align with organisational goals. You'll engage business stakeholders to identify business and technology innovation opportunities that enable and drive business strategy and … states, applying business modelling and analytical techniques ( e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps You'll collaborate with delivery teams to ensure continuous delivery of business value, as well as to leverage shared technologies, tools, and processes that impact speed to value and time to market. You …/regulations at all times , Experience & knowledge Significant experience with strategy formulation/translation and business consultancy/architecture, ideally within an agile change framework Experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems. Knowledge of EA tools to develop business architecture deliverables. Experience in the application of business architecture techniques including More ❯