2 Service Delivery Jobs in Wimborne

which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a … analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department … as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! This role would suit anyone working in IT, Telecoms or the Technology sector may be as helpdesk, 1 st line or 2 nd line operators, Customer Service Administrators, network Administrators, Technical Administrators or more »

the department and the business. The successful candidate will have: Proven people management skills Knowledge of IT and Telecoms Solutions Proven experience of improving service delivery in terms of quality and efficiency Ability to lead and develop a team of technical staff Ability to be calm and effective … in reactive and pressurized situations Proactive in finding opportunities to develop staff, services and processes Ability to instil a positive ethos of teamwork, customer service and responsibility A blend of commercial, service and technical awareness and understanding Ability to plan and manage resources effectively Ability to build rapport more »