1 of 1 Service Delivery Jobs in Wrexham

Operations Administrator

Hiring Organisation
BluetownOnline Ltd
Location
Wrexham, Conwy County, Wales, United Kingdom
Employment Type
Permanent
Salary
£30,000
time, permanent, office-based role working Monday to Friday, 8:00am to 5:00pm although flexibility will be considered if required. Key Responsibilities: Customer Service & Communication: Act as a key point of contact for customer queries, providing timely and professional updates via phone and email. Liaise directly with customers … regarding job bookings, changes, follow-up work, and general service updates. Follow up with customers post-service to gather feedback and ensure satisfaction. Handle incoming service-related queries and complaints in a calm, helpful, and solution-focused manner. Maintain strong relationships with regular clients and ensure ...