1 of 1 Service Delivery Jobs in the Isle of Man

technologies including Mitel, Session Border Controllers, Sure Cloud Voice, Sure Connect for Teams, and Operator Connect , supporting projects from implementation through to in-life service delivery. Key Responsibilities Support and implement unified communications solutions for enterprise customers. Work closely with Professional Services Consultants to deliver end-to-end project … support. Act as a technical point of contact for implementation and service delivery. Communicate clearly with customers on delivery plans, progress, and next steps. Maintain accurate documentation, ticket updates, and handovers using systems such as ServiceNow , IT Glue , and Network Glue . Identify risks early and escalate where ...