3 of 3 Service Design Jobs in Exeter

Job summary The Service Transition Analyst is responsible for supporting the smooth introduction of new or changed IT services into the Trust's live environment, with a strong focus on critical 999 IT services. This involves managing structured service transition work packages that ensure services are operationally ready, robust, and aligned with organisational needs. The post holder will … Build and maintain strong relationships across teams, partners, and suppliers to support onboarding. Collaborate on service outcomes, readiness criteria, and Service Catalogue entries. Work with project teams and service owners to capture and deliver service design documents, handovers, and support models. Coordinate and validate service documentation, support materials, known errors, and FAQs. Support and … validate Service Acceptance Criteria before go-live. Review change requests and liaise with CAB to assess, test, and approve transition-related changes. Facilitate project-to-support team handovers and ensure operational readiness. Evaluate third parties involved in transitions and assist in performance reviews. Support CSIP by identifying service transition improvement opportunities. Define/report transition metrics, risks, and More ❯

job mattersAs South West Police Hosting Manager, you’ll play a vital role in supporting complex infrastructure support across the entire Devon & Cornwall Police and Dorset Police estate, ensuring service excellence for critical public sector clients. By building strong relationships and delivering to high expectations, you’ll help maintain trust and long-term partnerships. Your work directly supports BT … for NPPV 3 for this role, which will require a minimum of 5 years working history in the UK to be eligible. What you’ll be doingDelivering high-quality service to customers in line with contractual obligations, ensuring timely resolution of incidents, service requests, changes, and problems.Validating Service Designs and product specifications to confirm they can be … delivered by Managed Services in a scalable, robust, and cost-effective way.Collaborating with Service Delivery and Transition Managers to ensure new business and service designs are implemented right first time.Leading and managing a service operation team, and supporting the 24/7 shift team - maintaining strong engagement and ensuring consistent, high-level service delivery.Owning team development More ❯

The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help solve real … in the team to provide support in gathering evidence about our users and their needs. They will be involved in activities to enable our user researchers and user-centred design team, including maintaining guidance documentation and research insights, providing support with user recruitment and testing, and advocating user-centred design across the business. Your key duties The Industrial … Placement for User Research will: provide support for user-centred design teams including user recruitment, note taking, presenting research findings, creating research reports, and maintaining guidance documentation and templates be supported to work collaboratively with teams, understanding the importance of team dynamics, collaboration and feedback be aware of the need for careful analysis of research data to produce clear More ❯