4 of 4 Service Design Jobs in Glamorgan

This is a hybrid role, and it requires travel to our Cardiff office regularly) The Research & Service Design team at Admiral oversees the end-to-end journeys of our insurance customers and ensures we engage with people in innovative ways and deliver as much value as possible. We work to make the business work; creating frameworks and tools … needed to understand user needs and design impactful, user-centred products and services. This role offers opportunities to work across a variety of projects with a growing level of responsibility and influence as your skills develop. As a Lead UX Researcher and Service Designer at Admiral, you will have a dual role: combining hands-on research/service design activities with team leadership responsibilities. You'll be at the forefront, playing a critical role in both guiding research directions and nurturing a strong, collaborative team culture. Working collaboratively within multidisciplinary teams, you'll ensure the delivery of high-quality outputs. Your contributions will span a range of activities, from uncovering insights about user behaviour to designing More ❯

of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Bring your expertise to the heart of public service transformation and shape digital experiences that support the UK's journey to Net Zero. Ofgem is looking for a Senior Interaction Designer to lead the creation of user-centred … sustainability. Ofgem is developing an innovative digital platform that will enable cross-party working with a range of vital operations. You'll contribute to the delivery of the digital service, playing a critical role in the design of intuitive and accessible solutions that support regulated businesses and the wider public. It's a chance to shape design direction, lead high-impact projects, and help build services that really matter. You'll have the chance to influence design across multiple or highly complex services, setting the standard for user-centred development. You'll be getting involved with prototyping using a new design system, developing accessible, inclusive experiences that deliver on user needs. In addition to More ❯

+ car allowance Contract type: Permanent About the role This is a newly created position, in our Cloud, Cyber and IT Business Unit, to focus on end to end service design. As theManaged Services Architect, you will play a pivotal role in shaping and evolving ARO's Managed Services across their full lifecycle-from initial bid through to renewal. … This client-facing position is central to ensuring top-tier, ITIL-aligned service delivery across a diverse and modern technology stack. This role will be key in the design, implementation, and management of IT solutions within a managed services framework.You will be responsible for ensuring that the technical solutions align with the client's business needs, are scalable … secure, and efficiently delivered as part of a managed service offering You will be someone who thrives on turning complex client needs into seamless service experiences. You ask,"How does that work in practice?"and care deeply about how clientsfeelabout the services they receive-not just the metrics behind them. We want to speak to passionate people who More ❯

Job Description: We are looking for a strong UI/UX professional who can design with a strategic mindset and create experiences that deliver measurable business value. Key Responsibilities: Lead and contribute to discovery-phase design activities Conduct user interviews, synthesize insights, and define user needs Translate research findings into wireframes, user flows, and prototypes Collaborate with service designers, developers, and product managers in a squad-based environment Facilitate workshops and design collaboration using tools like Miro and Slack Deliver UI design assets using tools like Figma and Adobe XD Ensure a seamless end-to-end user experience through iterative design and validation Required Skills and Experience: Strong hands-on experience with both UX … research and UI design Proficient in tools such as Miro, Slack, Adobe XD, and Figma Experience working in agile, cross-functional teams or squads Ability to plan and conduct user interviews and usability testing Platform-agnostic mindset with a focus on user-centric design More ❯