As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end servicedesign process to design and develop innovative products and services. This process will be all the … way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead More ❯
understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯
and Glasgow. About the job Job summary Help shape the future of energy through impactful digital solutions. Ofgem is seeking a talented Software Developer (Ivanti) to join our Enterprise Service Operations team within the Digital, Data and Security Services (DDSS) directorate. This is a unique opportunity to contribute to the development and optimisation of our Ivanti platform as we … level up our service management practices and look to enable new service capabilities to support our business per our digital strategy. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people. We're offering an initial 1-year … OFGEM are efficient, secure and user-focused and that digital exploitation is a core strategic focus. In this role, you'll be instrumental in managing and enhancing our Ivanti Service Manager platform. Working in a multidisciplinary service management team, you'll design and implement solutions and workflows that streamline business processes, improve user experience, and deliver measurable More ❯
UX Researcher 6 months Glasgow - x2 days onsite x3 remote £500 per day inside ir35 - Umbrella only UX Researcher/Service designer: Conduct user research to gather insights into customer needs, preferences, and pain points. Create service blueprints, journey maps, and personas to effectively communicate service experiences. Collaborate with cross-functional teams, including product managers, developers, and … marketing, to design and implement service solutions. Facilitate workshops and design sprints to co-create solutions with stakeholders and gather feedback. Prototype and test service concepts, iterating designs based on user feedback and performance metrics. Analyse service performance data and customer feedback to identify opportunities for improvement. Document design processes and outcomes to ensure More ❯
UX Researcher 6 months Glasgow - x2 days onsite x3 remote £500 per day inside ir35 - Umbrella only UX Researcher/Service designer: Conduct user research to gather insights into customer needs, preferences, and pain points. Create service blueprints, journey maps, and personas to effectively communicate service experiences. Collaborate with cross-functional teams, including product managers, developers, and … marketing, to design and implement service solutions. Facilitate workshops and design sprints to co-create solutions with stakeholders and gather feedback. Prototype and test service concepts, iterating designs based on user feedback and performance metrics. Analyse service performance data and customer feedback to identify opportunities for improvement. Document design processes and outcomes to ensure More ❯
UX Researcher 6 months Glasgow - x2 days onsite x3 remote £500 per day inside ir35 - Umbrella only UX Researcher/Service designer: Conduct user research to gather insights into customer needs, preferences, and pain points. Create service blueprints, journey maps, and personas to effectively communicate service experiences. Collaborate with cross-functional teams, including product managers, developers, and … marketing, to design and implement service solutions. Facilitate workshops and design sprints to co-create solutions with stakeholders and gather feedback. Prototype and test service concepts, iterating designs based on user feedback and performance metrics. Analyse service performance data and customer feedback to identify opportunities for improvement. Document design processes and outcomes to ensure More ❯
