2 of 2 Service Design Jobs in Scotland

across Motor, Home, Travel, and Pet insurance Partner closely with the Enterprise Architect to ensure change aligns to the target architecture and cross-product design principles Analyse and map current- and future-state processes, identifying dependencies and opportunities for simplification or standardisation Engage, influence, and manage senior stakeholders , resolving … high-quality BA outputs including BRDs, user stories, process maps, acceptance criteria, epics, and impact assessments Support solution shaping, option evaluation, and future-state design discussions Work effectively across both Agile and Waterfall frameworks Assist with testing, operational readiness, and the embedding of change into BAU Provide guidance ...

such you will work closely with Data Analysts to help turn data into clear actionable insights. Furthermore, you will work closely with Product Managers, Service Designers and Technical Leads to help shape strategy, validate decisions, and champion the voice of the user throughout the delivery lifecycle. It is expected ...