7 of 7 Service Design Jobs in Scotland

About the Role We are seeking a Service Designer to support the transformation of services by placing individuals at the centre of the design process. This role involves applying service design and project management skills to create business-ready solutions. You will lead projects, collaborate with internal teams and external partners, and bring ideas to life … through concepts, blueprints, prototypes, and new service delivery.This role would be well suited to a candidate with one or two years' experience in service design, particularly if they have worked with Interaction design.Key Responsibilities Apply design thinking and methods to solve complex and detailed problems Identify and use appropriate research methods (e.g., ethnography, primary/secondary … research, co-design) to understand customer needs. Synthesise research into actionable insights, themes, and design principles Develop innovative ideas, concepts, and prototypes that inspire change Plan and facilitate user research and co-design workshops with stakeholders Experience with Interaction Design Experience working within the public sector or higher education Enable co-leadership by designing solutions that More ❯

About the Role We are seeking a Service Designer to support the transformation of services by placing individuals at the centre of the design process. This role involves applying service design and project management skills to create business-ready solutions. You will lead projects, collaborate with internal teams and external partners, and bring ideas to life … through concepts, blueprints, prototypes, and new service delivery.This role would be well suited to a candidate with one or two years' experience in service design, particularly if they have worked with Interaction design. Key Responsibilities Apply design thinking and methods to solve complex and detailed problems Identify and use appropriate research methods (eg, ethnography, primary/… secondary research, co-design) to understand customer needs. Synthesise research into actionable insights, themes, and design principles Develop innovative ideas, concepts, and prototypes that inspire change Plan and facilitate user research and co-design workshops with stakeholders Experience with Interaction Design Experience working within the public sector or higher education Enable co-leadership by designing solutions More ❯

Service Designer (SC Eligible) Salary: £50-70K + Benefits Location: Glasgow (hybrid – 1 day per week onsite) Join a leading digital transformation consultancy that blends strategy, creativity, and technology to deliver meaningful change. You’ll be part of a passionate and collaborative community of experts designing inclusive, user-centred digital services that make a real impact. What You … ll Do Lead and contribute across the full service design process – from ideation and discovery through to prototyping, testing, and delivery. Champion user-centred and inclusive design practices, ensuring accessibility and usability are embedded throughout. Work collaboratively in agile, multidisciplinary teams alongside researchers, designers, product owners, and developers. Create service design artefacts such as user … journeys, blueprints, personas, and service concepts that communicate complex ideas clearly. Facilitate workshops, design sprints and co-creation sessions with clients and users to shape and refine service experiences. Identify opportunities for innovation and continuous improvement within existing services. Contribute to internal initiatives, thought leadership, and knowledge sharing across the design community. What You’ll Bring More ❯

Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Service Designer until the 31st of March 2026 on a rate of £25.96 - £30.22/hour PAYE - working 35 hours per week. This role will be remote working, candidates should be UK based. Responsibilities: - Use design thinking, methods and tools to solve … large and complex such as connecting seemingly unconnected concepts and organisations; and small and detailed such as the logistics of a pilot - Plan, organise and facilitate user research, co-design workshops and events: bringing together individuals, partners and stakeholders to unpick challenges and identify new solutions - Enable co-leadership for individuals: Designing solutions that enable individuals themselves to co … lead research and service design activity - Synthesise research results into insights, themes, service opportunities and design principles - Use research/insights to identify inspiring new solutions - Develop well specified concepts, blueprints and prototypes - Communicate findings and ideas with internal and external stakeholders and influence thinking - Work closely with cross functional teams to define the detail of More ❯

+ Benefits Sponsorship Available We're working with a global financial services leader to find a Head of Data Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a … scalable service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. What You'll Be Doing: Define and implement standards for how engineering teams deliver change across the data platform. Lead the creation of a "how-to" guidebook for data platform changes, ensuring consistency and safety. Design and embed a service transition framework to manage high volumes of change. Oversee change release and risk management, ensuring platform integrity and compliance. Collaborate with internal customers to gather feedback and continuously improve service delivery. Manage a growing team (starting with 2 experienced VPs, scaling to 8-10 over time). What You ' ll Bring: Strong experience More ❯

Company Description Interphase is a full-service design agency specialising in graphic design, website design, marketing, and social media services for businesses across Scotland and the UK. Based in Dundee, Scotland, we are renowned for creating modern and engaging commercial, e-commerce, membership and boutique websites that elevate businesses’ online presence. Interphase also develops targeted PPC … marketing campaigns. Along with general business clients Interphase is a leading player in the dental sector, we design professional websites and marketing materials for dental practices across Scotland, the UK, and Europe. Role Description This is a full-time, on-site role based in Dundee for a Website Assistant & Developer. The role involves maintaining, updating, and developing websites, collaborating … with the design team to implement unique features, refining website aesthetics, and ensuring functionality across various devices. Key tasks also include back-end development, troubleshooting technical issues, and providing ongoing support to clients. Qualifications Proficiency in Front-End Development and Web Design, with experience in creating responsive, user-friendly websites buily using Wordpress & Elementor Skills in Back-End More ❯

the Chief Digital & Data Officer (CDDO) leads the development and delivery of SLC’s digital and data strategies. The role includes delivering a digital-first channel strategy, increasing self-service and digital containment, and embedding a data and insight-driven approach to service design, operational optimisation, and performance improvement. The opportunity can be based in Glasgow, Darlington … to optimise services and enhance digital self-service. Own and implement the data strategy, ensuring governance, quality, and innovation. Treat data as a strategic asset to drive insight and service improvement. Build strong relationships with government stakeholders and champion cross-government digital initiatives. Build a high-performing, innovative digital and data function. Essential Skills & Experience Required Extensive experience in … within complex, large scale organisations. Experience managing large teams in excess of 100, significant budgets in excess of £10 million and third-party suppliers. Strong background in user-centred design, agile delivery, and digital best practice. Skilled in modern digital platforms and driving transformation at scale. Proven ability to lead data strategy, governance, and ethical data use. Excellent communicator More ❯