Service Design Jobs in Liverpool

4 of 4 Service Design Jobs in Liverpool

Senior User Researcher

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Employment Type: Contract, Work From Home
Rate: £60,000
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Senior Technical Lead - Colleague Platform

liverpool, north west england, united kingdom
Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience More ❯
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Senior Technical Lead - Telephony Migration

liverpool, north west england, united kingdom
Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock More ❯
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Senior Mainframe CICS Engineer

liverpool, north west england, united kingdom
Virgin Money
Manage your own workload to meet the changing requirements of both production support and project delivery. Provision of 24x7 on-call support for live service as well as project implementation. Maintain documentation in terms of process and look for ways to improve/automate current processes. Representing your team … at key forums such as Security and Service Design Clinic (SSDC), Change Advisory Board (CAB), Major Change Board (MCAB) and may be required to attend or support on occasion at Technical Design Authority (TDA). We need you to have A deep expertise and enduring curiosity in … hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full More ❯
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