10 of 10 Service Design Jobs in Manchester

with strong UX expertise to shape intuitive, impactful digital experiences. In this role, you will: Support Discovery & Strategy – framing problems, testing ideas, and guiding your squad toward validated solutions. Design Holistic Experiences – owning the end-to-end user journey, ensuring our products deliver real value and feel effortless to use. Conduct & Guide UX Research – planning and running user interviews … usability testing, and embedding insights into every design decision. Facilitate Collaboration – leading workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – creating solutions that are desirable, feasible, and commercially viable. Elevate Design Quality – raising the standard for design craft and UX thinking across your squad and the wider community. Champion Design … experimentation, user engagement, and continuous learning. About You You are a passionate, discovery-led designer with significant experience in large, regulated organisations. You bring: Depth in UX and product design , with breadth across service design, user research, content design, design systems, or strategy. The ability to inspire and deliver innovative solutions through cross-functional teamwork. More ❯

with strong UX expertise to shape intuitive, impactful digital experiences. In this role, you will: Support Discovery & Strategy framing problems, testing ideas, and guiding your squad toward validated solutions. Design Holistic Experiences owning the end-to-end user journey, ensuring our products deliver real value and feel effortless to use. Conduct & Guide UX Research planning and running user interviews … usability testing, and embedding insights into every design decision. Facilitate Collaboration leading workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs creating solutions that are desirable, feasible, and commercially viable. Elevate Design Quality raising the standard for design craft and UX thinking across your squad and the wider community. Champion Design … experimentation, user engagement, and continuous learning. About You You are a passionate, discovery-led designer with significant experience in large, regulated organisations. You bring: Depth in UX and product design , with breadth across service design, user research, content design, design systems, or strategy. The ability to inspire and deliver innovative solutions through cross-functional teamwork. More ❯

elicitation mapping user journeys, gathering insights, and turning them into actionable product decisions. Collaborate with UX experts to test prototypes and validate solutions with real customers. Use Agile and Design Thinking to create products that deliver real business value. Champion the voice of the customer, ensuring usability, adoption, and ROI at every stage. What were looking for 4+ years … experience in a Product Management role. A strong track record of product discovery, delivery and launch . Deep experience in customer journey mapping, requirements gathering and service design . Skilled at bringing teams and stakeholders together to consensus on design, scope, and implementation. A natural collaborator with excellent communication and relationship-building skills. Experience in B2B or … and help us build something exceptional. SEO Keywords included: Product Manager Jobs Leeds | Product Manager Jobs Manchester | Hybrid Product Manager | Customer Journey Product Manager | Agile Product Manager | Requirements Gathering | Service Design | UX Product Manager | Digital Product Manager | Product Owner More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Your role in … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

Product Manager £51,000-72,000 GBP Hybrid WORKING Location: Leeds, Glasgow, Bristol, Birmingham , Manchester, North West - United Kingdom Type: Permanent About the Role Our client is a digital service design consultancy that partners with organisations to deliver digital products and services that work for everyone. They specialise in supporting large-scale digital transformation programmes across both public … and private sectors, with a strong focus on user-centred design and lasting impact. As a Senior Consultant specialising in Product , you will be a leader in agile product management, an advocate for user-first approaches, and a confident coach for teams and stakeholders. This role offers the opportunity to influence clients, shape digital strategies, and deliver high-profile … Benefits Package Contributory pension scheme (6% employer, 2% employee). 25 days holiday plus UK public holidays. Access to Perkbox for discounts and perks. Life assurance and death-in-service cover. Flexible benefits scheme, with options for: Private health and dental cover Additional pension contributions Additional holiday allowance (up to 2 extra days) Wellbeing or charity contributions Reference: AMC More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of … performance applications: Architecture frameworks: TOGAF, Zachmann, MODAF Agile methodologies: SAFe, Scrum, Kanban Modeling tools: UML, ArchiMate, Ardoq What you can expect Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design) Collaborate closely with Engineering teams, often taking a lead SME role to define vision and establish Architectural Guardrails. Support senior leaders More ❯

client is seeking a Contract Solution Architect with strong expertise in Identity and Access Management (IAM), particularly with SailPoint, to join the Strategy & Architecture team. This team leads architectural design and governance, translating IT strategy into actionable design principles, standards, and guidance. It plays a key role in shaping the University's IT landscape across information architecture, solution … ready IT services. The role will focus on IAM-related initiatives within the programme, ensuring robust identity governance and access controls are embedded across our systems. Role - Lead the design and implementation of IAM solutions, with a focus on SailPoint IdentityIQ or SailPoint IdentityNow Conduct stakeholder engagement, product fit/gap analysis, and produce High-Level Design documentation … Provide technical leadership in IAM architecture, ensuring alignment with organisational security and compliance standards Drive service design quality to ensure IAM solutions are scalable, maintainable, and user-centric. IAM-Focused Workstreams Experience required - Highly engaging & customer-focused Solutions Architect with excellent collaboration and influencing skills A solid technical foundation in IAM Hands-on experience with SailPoint solutions Comfortable More ❯

client is seeking a Contract Solution Architect with strong expertise in Identity and Access Management (IAM), particularly with SailPoint, to join the Strategy & Architecture team. This team leads architectural design and governance, translating IT strategy into actionable design principles, standards, and guidance. It plays a key role in shaping the University's IT landscape across information architecture, solution … ready IT services. The role will focus on IAM-related initiatives within the programme, ensuring robust identity governance and access controls are embedded across our systems. Role - Lead the design and implementation of IAM solutions, with a focus on SailPoint IdentityIQ or SailPoint IdentityNow Conduct stakeholder engagement, product fit/gap analysis, and produce High-Level Design documentation … Provide technical leadership in IAM architecture, ensuring alignment with organisational security and compliance standards Drive service design quality to ensure IAM solutions are scalable, maintainable, and user-centric. IAM-Focused Workstreams Experience required - Highly engaging & customer-focused Solutions Architect with excellent collaboration and influencing skills A solid technical foundation in IAM Hands-on experience with SailPoint solutions Comfortable More ❯

Impact at a National Scale Our client, one of the UKs most high-profile government departments, are looking for someone to help shape the future of a critical public service supporting millions across the country. Were looking for an outstanding Lead Software Engineer (Technical Lead) to provide hands-on leadership to digital delivery teams building and supporting core citizen … version control, and secure development. Champion technical excellence and ensure alignment to engineering standards. Mentor and guide engineers, fostering a culture of innovation and collaboration. Drive continuous improvement in service design, infrastructure, and DevOps practices. Present technical direction clearly to stakeholders and executive leadership. ? What Youll Need Were looking for someone who is technically strong and a natural … e.g. AWS, Terraform, GitLab CI, Jenkins). Proven experience leading engineering teams , including mentoring, code reviews, and setting best practices. Strong understanding of engineering assurance, version control, and secure design principles. Experience working in multi-disciplinary environments , engaging stakeholders and managing competing priorities. Strong communication, strategic thinking, and collaboration skills. Desirable: Background in government or regulated environments. Familiarity with More ❯

London £71,370 plus additional specialist pay allowance Published on 15 September 2025 Deadline 28 September 2025 Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern … the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge … public sector data for use by businesses, academia and the public sector. We are looking for a dynamic, passionate and experienced Head of Products and Services to lead the design, development, and delivery of user-centric data products and services within the National Data Library. The Head of Products and Services job is a key leadership role in the More ❯