9 of 9 Service Design Jobs in the North West

plus bonus based on deliverables - 3 months but working on multiple programmes with a very busy road map for the next few years! Significant Service Transition/Service Introduction/Service Design/Service Improvement ideally on large programmes across mulitple sites/business units ...

internal product capability. Working across cross-functional teams, you will deliver quality interactions between consumers, customers, and colleagues through best-in-class technology, process design, and evidence-led product thinking. This role sits at the intersection of CX strategy, internal product development, and platform optimization , balancing off-the-shelf … input. Champion product management discipline across internal tooling, ensuring teams focus on proactive, outcome-oriented roadmaps over reactive backlog management. Cross-Functional Process & Experience Design Review and help redesign cross-functional processes supporting customer experiences and interactions, ensuring they are efficient, effective, well-supported by technology, and easy ...

matters and own the outcome.As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary expertscombine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world.Our clients adapt and transform, and together we achieve enduring results. … offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Join ourData Science team, part ofDigital & Data,working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible ...

e.g., passwords, MFA, certificates) Authorization - controlling what users are allowed to access Governance & auditing - tracking access and ensuring compliance Your role * Create IAM Service Design, detail TOM, Lead transition KT and Shadowing * IAM Service Leadership and Governance * KPI-SLA tracking and reporting * Continuous improvement * Stakeholder management * Risks … issues management Your skills and experience * Hybrid IAM Environment Service Leadership experience * Deep expertise across IAM domains - IGA, MFA, SSO, PAM & PKI Additional desirable skills and experience * Hands-on experience in supporting On-Prem IAM tools like Microsoft Identity Manager (MIM) and Active Directory. * Hands-on experience in supporting ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design … delivering projects focused on data protection and privacy laws in the private sector. Ideally, you should have experience consulting with Life Sciences or Financial Service sector clients. Even if you don’t meet every requirement below, feel free to still apply as we are often hiring for similar roles ...

File ingestion and event-based architectures o Triggering Lambda functions from file arrival events o Routing, transformation, and storage of output files • API/Service Development o Designing and building RESTful APIs and service endpoints o Developing integrations to retrieve and update data across platforms o Experience with … enterprise integration patterns and secure service design • NATS JetStream o Designing and implementing streams and event-driven messaging solutions o Building event publishing and consumption patterns o Integrating event streams with downstream AWS services and Lambda functions • DynamoDB o Data modelling and table design o Implementing scalable ...

functional activities, identify opportunities for enterprise-wide technology change, and provide leadership for the delivery of those change initiatives. Drive continuous improvement in portfolio, service and capacity management, keeping abreast of industry best practice, setting policy and standards, embedding efficient ways of working, and providing direction … leading structured quarterly planning cycles that bring clarity, alignment and accountability. Proven ability to lead and facilitate discussions with senior stakeholders, including Heads of Service, Digital Services leadership teams and executive audiences, confidently accepting challenge, providing constructive challenge in return, and bringing clarity to complex or constrained situations. Demonstrates ...

role in the delivery of the Data Ownership Model (DOM) as an enabler of our Data Strategy 2030 ambitions. The work spans design through to delivery, embedding Data Ownership enterprise-wide across business areas, policy and digital and transformation programmes. Working alongside other Data Managers, picking up line management … data owners across the department. Lead engagement with business and digital teams to ensure ownership is applied consistently in delivery, decision making and service design Oversee delivery of Conceptual Data Model workshops and ensure outputs are translated into ownership, accountability and governance application Proven experience delivering data governance ...

quality outputs aligned to customer and transformation objectives. Coach and develop team members, building capability in customer-centred analysis, requirements gathering, journey mapping and service design. Manage team priorities and workload to ensure focus on agreed objectives and successful delivery. Assess ideas and improvement opportunities from users and stakeholders … including pilots, cutovers, issue management and post-implementation review. Contribute to the use of business analysis and process modelling tools and techniques to support service improvement. Manage relationships with third-party telephony suppliers, ensuring successful delivery of customer-focused change initiatives through effective requirements management, testing, financial oversight ...