12 of 12 Service Design Jobs in West Yorkshire

DWP. Digital with Purpose. We are looking for a Service Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the … and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Ability to use user research, data, and hands-on service design approaches to solve complex problems and develop end-to-end services that meet departmental needs. Skilled in communicating the value of user-centricity and design decisions … to stakeholders at all levels. Experienced in rapid idea generation and iteration, including sketching and prototyping, to explore and share design concepts effectively. Committed to creating and maintaining a collaborative, positive working environment, regularly consulting with senior stakeholders and contributing to the wider service design community. Delivery. Work. Projects. As a Service Designer at DWP Digital More ❯

Senior Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and … agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other … sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and More ❯

Senior Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and … agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other … sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and More ❯

Senior Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver … teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other … sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and More ❯

methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will include, but arent limited to: Plan, design and … prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and test centres Carrying out user research activities from recruiting participants, preparing … the team wall, creating formal reports Work closely with product managers, designers and developers to turn user research findings into stories and actions that lead to valuable product and service features Advocate for user needs and conducting inclusive research in every activity Collaborating with colleagues in developing clear and actionable findings, including working closely with service design More ❯

redefine domestic heating solutions. Started three years ago, they are fully funded and now have a major organisation as their majority shareholder. They have developed a Software as a Service (SaaS) platform that is currently at the MVP stage and is starting to operationalise and commercialise having gained enterprise "proof of concept" contracts with two of the largest energy … and application services, ensuring they meet the highest standards of quality, security, and performance. This hands-on role requires familiarity with .NET, JavaScript/TypeScript, CI/CD pipelines, Service Design, Design Patterns and a solid grasp of the wider technical stack. A strong background in agile development, code reviews and rapid software iterations is essential. You … technical pod, supported by dedicated UI/UX, PMO and DevOps roles. What are we looking for? Proficiency in .NET and JavaScript/TypeScript Experience with SQL, including schema design and optimisation Experience with testing frameworks and tools Knowledge of CI/CD tools Familiarity with security tools and practices Experience with designing RESTful APIs and microservices. Experience with More ❯

compliance, while aligning with broader departmental and governmental frameworks. Business Analysts will play a crucial role in shaping the operating model, embedding resident engagement at the heart of regulatory design, and facilitating collaboration across a complex landscape of governance, policy, legal, and digital functions. This is a unique opportunity to contribute to the long-term reform of a national … regulatory body, working at the intersection of public policy, service delivery, and organisational transformation. Responsibilities Leading high-impact, cross-cutting projects with end-to-end responsibility, from strategic definition through to delivery and evaluation Establishing and maintaining productive relationships with a wide range of stakeholders, including policy teams, legal experts, delivery partners, and residents' groups Driving consistency and excellence … and tools across the programme Leading and contributing to the department's business analysis community of practice, mentoring peers and shaping professional development activities Identifying opportunities for operational and service improvement through analysis of processes, data flows, organisational design, and user needs Coordinating the elicitation, documentation, validation, and management of business and functional requirements, ensuring they align with More ❯

already be an expert in your field, in agile and a confident coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Your role in … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

based and data driven organisation whilst maintaining an appropriate level of security of their services and data. You will work with the wider Security function as well as supporting Service Owners and multi-disciplinary teams to ensure that security is built into the service development lifecycle and strategic planning. You will be responsible for providing the consolidated risk … picture for the Products within that Service and recommending risk acceptance aligning with defined risk appetites. You will lead a small service group team of security professionals to support the assurance as well as engage as necessary with the Enterprise Architecture processes via the Security Architecture function to influence pattern adoption. If this challenge is attractive, theyd love … guidance to ensure ongoing confidence that fundamental organisational security needs have been met, including integrating a range of assurance approaches and techniques to give continued confidence to the risk, service or system owner Shape leadership decision-making through: Effective reporting and communication regarding the effectiveness of security processes across an organisation Providing recommendations to highly complex problems Acting as More ❯

at a National Scale Our client, one of the UK's most high-profile government departments, are looking for someone to help shape the future of a critical public service supporting millions across the country. We're looking for an outstanding Lead Software Engineer (Technical Lead) to provide hands-on leadership to digital delivery teams building and supporting core … version control, and secure development. Champion technical excellence and ensure alignment to engineering standards. Mentor and guide engineers, fostering a culture of innovation and collaboration. Drive continuous improvement in service design, infrastructure, and DevOps practices. Present technical direction clearly to stakeholders and executive leadership. What You'll Need We're looking for someone who is technically strong and … e.g. AWS, Terraform, GitLab CI, Jenkins). Proven experience leading engineering teams , including mentoring, code reviews, and setting best practices. Strong understanding of engineering assurance, version control, and secure design principles. Experience working in multi-disciplinary environments , engaging stakeholders and managing competing priorities. Strong communication, strategic thinking, and collaboration skills. Desirable: Background in government or regulated environments. Familiarity with More ❯

Contract Opportunity - Senior Data Service Designer 6 months | Remote (occasional Leeds travel) | Outside IR35 We are seeking an experienced Senior Data Service Designer to support a major Enterprise Data Management Platform pre-audit programme. This role is central to ensuring data governance, compliance, and audit readiness across the organisation. You'll be leading the design of frameworks … policies, and operating models that strengthen how data is managed and governed, ensuring alignment with GDPR, information privacy, and wider regulatory requirements. What you'll do: Lead design of a Data Governance Framework & Operating Model Assess current policies, standards & data practices Support audit planning & compliance gap analysis Engage senior stakeholders & present findings at board level What we need: Proven More ❯

DWP. Digital with Purpose. We are looking for a Service Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the More ❯