Greater Leeds Area, United Kingdom Hybrid / WFH Options
G.Digital
ServiceDesign Lead 🏡 Hybrid (Leeds - Twice a month) 💰 Salary up to £85k (depending on experience) We’re on the lookout for an experienced ServiceDesign professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team here in Leeds The team is 22-strong, diverse and genuinely … a cracking opportunity to get stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing ✨ Leading end-to-end servicedesign: You’ll scope, shape and deliver impactful servicedesign across a variety of programmes, guiding projects from early ideation right through to implementation. ✨ You'll … be the go-to expert: Trusted by senior stakeholders, you’ll champion user-centred design, cut through ambiguity and bring people on the journey while keeping everyone aligned and bought in. ✨ Drive collaboration & impact: Work hand-in-hand with delivery managers and clients to remove blockers, solve challenges and ensure projects don’t just run smoothly, but also deliver More ❯
bradford, yorkshire and the humber, united kingdom Hybrid / WFH Options
G.Digital
ServiceDesign Lead 🏡 Hybrid (Leeds - Twice a month) 💰 Salary up to £85k (depending on experience) We’re on the lookout for an experienced ServiceDesign professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team here in Leeds The team is 22-strong, diverse and genuinely … a cracking opportunity to get stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing ✨ Leading end-to-end servicedesign: You’ll scope, shape and deliver impactful servicedesign across a variety of programmes, guiding projects from early ideation right through to implementation. ✨ You'll … be the go-to expert: Trusted by senior stakeholders, you’ll champion user-centred design, cut through ambiguity and bring people on the journey while keeping everyone aligned and bought in. ✨ Drive collaboration & impact: Work hand-in-hand with delivery managers and clients to remove blockers, solve challenges and ensure projects don’t just run smoothly, but also deliver More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Michael Page
We are currently looking for a Senior Digital Change & Engagement Manager to join our Digital & ServiceDesign function within the Digital & Technology group. Client Details The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The … and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters! The Digital & ServiceDesign function provides a number of services through its practice-based model including user-research, servicedesign, business analysis, change management and product management. Description Working within … running and keeping the agency's digital assets safe. The post holder will play a leading role and be the bridge between the programmes and agency colleagues, such as Service Owners in the business, other subject matter experts and senior stakeholders. The role also supports the completion of Equality Impact Assessments and ensures that all change practices are inclusive More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
Interactive Investor
Product Managers to help elicit requirements from business stakeholders in the form of epics and user stories, and working with Technical Leads, UX Designers using their domain knowledge, to design and deliver on the requirements at hand. When working as a Lead Analyst on a project, you'll be embedded within the project team, capturing business requirements, performing business … and systems analysis, supporting Systems Architects to design solutions, helping build test strategies and analysing issues. When working as a Product Owner you'll be embedded within a squad, owning, managing and prioritising the delivery of product features, services and enhancements, documenting requirements, and rallying the team around the product backlog. You'll be responsible for improving customer journeys … knowledge to become the focal point for any technical/business analysis that the squad needs Ensure business readiness of changes being delivered, including business process mapping and customer service training Demonstrate new functionality or change impacts to key stakeholders to ensure shared understanding of upcoming changes and gather feedback which can be used to inform future decision making More ❯