18 of 18 Service Design Jobs in Yorkshire

Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer … Services) and drive Service innovation, across channels, for the YBS group. Why join us now? We are at a very exciting place in our transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being ...

Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels … brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive Experience Design team. This is a hybrid role with remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract ...

User Experience (UX) Design Lead you will be accountable for the user experience design across all YBS group digital channels. Youll lead a team of 12 UX Designers within an Agile delivery environment and work in partnership with Product Owners, Developers, Content Designers and SMEs to deliver … outstanding experience design capability. This is a strategic leadership role that combines creative hands-on design expertise with the people leadership. Why join us now? We are at a very exciting place in our digital transformation journey and this role will give you the brilliant opportunity ...

people services across Defra, its Arm’s Length Bodies and the wider Synergy Cluster. You will lead Defra Group HR’s transformation agenda, spanning service redesign, the future operating model, digital and systems modernisation. You will ensure HR meets future organisational needs through modern, efficient and user-centred services … development and implementation of Defra Group HR's transformation strategy, ensuring alignment with Defra Group priorities, Group Corporate Services ambitions and wider Civil Service reform. Act as a trusted adviser to the Chief People Officer, HR Senior Leadership Team and senior stakeholders on transformation, HR service design ...

clear problem statements, translating business needs into delivery-ready outputs, identifying optimisation opportunities, and reducing duplication across services, systems and providers. Key Responsibilities Lead service discovery and requirements gathering across the team and associated contractual services. Define clear problem statements, desired outcomes, scope, assumptions, and constraints for change initiatives. … supporting documentation. Establish and maintain a joined-up view of services, systems, processes, and external providers to support informed decision-making. Identify opportunities for service optimisation, process improvement, system rationalisation, and removal of duplicated activity. Maintain and prioritise continuous improvement and discovery backlogs in partnership with stakeholders. Facilitate workshops ...

Yorkshire Building Society is transforming how members experience services by creating a brand-new Service Design capability. You will define strategy, governance and standards, and lead the end-to-end design of services across channels to deliver measurable improvements for members and colleagues. You'll shape … cross-functional function, develop professional pathways and foster a culture of service-led transformation, with executive and director-level collaboration and a strong emphasis on #J-18808-Ljbffr ...

Role: Service Architect - PAM Employment: Contract - Inside IR35 Location: Sheffield,UK - Hybrid Skills: Key deliverables Service blueprint and privileged access service model Access pattern catalogue and risk-based decision model Process maps, RACI, and ownership model Metadata, data, control, and evidence models Integration architecture and operating model … Exception, break-glass, and onboarding designs Reporting requirements and transition roadmap Experience and capability Candidates should have experience in several of the following areas: Service architecture or service design in a large organisation. IAM, PAM, infrastructure access, or security architecture. Designing services across people, process, technology, data ...

Deputy Director, HR Transformation Company: Government Recruitment Service Salary: £86,000 - £117,800 Hours: Full-time Location: York Job type: Permanent Posting date: 14 Aug 2026 Closing date: 7 Sept 2026 As Deputy Director, HR Transformation, you will provide strategic leadership for the transformation of Defra Group HR, shaping … people services across Defra, its Arm’s Length Bodies and the wider Synergy Cluster. You will lead Defra Group HR’s transformation agenda, spanning service redesign, the future operating model, digital and systems modernisation. You will ensure HR meets future organisational needs through modern, efficient and user-centred services ...

Private sector clients. We are recruiting for a Principal Software Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis, and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We’re confident ...

will be a key member of the Architecture Assurance Forum, and a wider community of practice of Architects that embraces fast-cycle Agile, service design principles, whilst driving coherence across common foundation services, minimising technical debt and legacy technology risk. This is a critical role for an experienced … lead Architect who can work with delivery and operational teams, to support the design, development and sustainability of MHRA products and services. Key responsibilities: Lead solution architecture delivery and assurance, providing hands-on leadership to programmes and projects while ensuring solutions align with MHRA, GDS and enterprise architecture standards. ...

squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur … technical terms depending on audience The full development lifecycle delivering user-centred digital solutions Containerisation experience – Docker or Kubernetes or similar Experience of Microservices design and architecture Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications ...

sector clients. We are recruiting for a Lead Full Stack Kotlin Developer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

sector clients. We are recruiting for a Senior Full Stack Node Developer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

Public and Private sector clients. We are recruiting for a Principal Delivery Manager to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

sector clients. We are recruiting for a Senior Full Stack Kotlin Developer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

Lead DevOps Engineer to join our Hippo Herd as part of our Managed Services Team. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. As a Lead … benefits: - Contributory Pension Scheme (Hippo 6% & Employee 2%) - Perkbox access for a wide range of discounts - Critical illness cover - Life assurance and death in service cover - Cycle-to-work scheme for the avid cyclists - Salary sacrifice electric vehicles scheme - Season ticket loans - Financial and general wellbeing sessions - Flexible benefits ...

programmes, ensuring products and services are shaped by genuine user insight. You'll work closely with multidisciplinary teams and senior stakeholders, championing user-centred design from discovery through to delivery. Responsibilities Plan and lead qualitative and quantitative user research across the full product lifecycle. Turn research findings into clear … actionable recommendations for product and design teams. Work closely with designers, developers and Product Managers to shape user-centred digital services. Facilitate workshops and present research findings to stakeholders at all levels. Champion inclusive research practices and accessibility throughout delivery. Mentor and support junior researchers, helping develop research capability ...

play a key role in the evolution of the procurement function, working directly with senior stakeholders including the CTO and Heads of Department to design and deliver sourcing strategies across a broad IT spend portfolio. You'll lead end to end procurement activity covering software, SaaS, cloud, cyber security … category strategies and identifying cost-saving opportunities. Managing supplier relationships and performance. Partnering with senior stakeholders to drive commercial value. Supporting procurement transformation and service improvement initiatives. Prioritising a varied pipeline of procurement activities in a fast-changing environment. Skills/Experience- Proven IT procurement and strategic sourcing experience. ...