24 of 24 Service Design Jobs in Yorkshire

About The Role Hippo is recruiting for senior consultants in service design. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co-create new service propositions or evolve existing services … manage relationships between different groups. You’re a champion of user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design. [Please note we are looking for candidates who are looking for growth ...

About the role We’re looking for an experienced Principal UX Designer to join our Experience Design team. This is a senior, hands‐on role combining deep UX expertise, service design thinking and strong visual craft across websites, mobile apps and digital services. You’ll work from … earliest stages of client engagements, uncovering the real problems, shaping the approach and guiding teams through discovery, design, delivery and optimisation. You’ll connect digital and non‐digital touchpoints with the people, processes and technology behind them, improving both customer experiences and how businesses operate. Equally comfortable ...

Alten Group in early 2022. Requirements Your main day to day responsibilities will be: Identifying, developing, and using best practice and standards to design services consistent with the rest of government Advocating for users and understanding user needs to design simple, effective, and accessible services Creating service maps, blueprints, and other concepts Mapping user journeys, processes, and visualising design problems Articulating and solving complex problems, from end to end and surface to core Communicating concepts to users and stakeholders Selling your ideas with persuasive storytelling Experience with the GDS/GOV.UK style guide and service ...

passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Lead Design Consultant to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. … collaborative and agile culture empowers our teams to make a genuine Impact. As a Lead Consultant, you will be a design leader and an experienced practitioner. You will be responsible for shaping user strategy in and across projects - maintaining design standards, and helping to drive the successful delivery ...

products. The successful candidate will work within multidisciplinary Agile teams to plan and conduct research activities, uncover user needs, and ensure insights directly influence service and product design decisions. This role requires a proactive researcher who can independently manage research activities, engage effectively with stakeholders, and communicate actionable … findings that drive continuous service improvement. Key Responsibilities Design, plan and conduct user research activities independently within multidisciplinary Agile teams. Apply appropriate qualitative and quantitative research methods to understand user needs, behaviours and pain points. Test service concepts, prototypes and live services, presenting findings and recommendations ...

Parall is seeking an experienced Principal UX Designer to lead the Experience Design team across digital products and services in a senior, hands-on role. You will drive discovery, shape strategy, and guide multi-project roadmaps, while mentoring designers and raising practice standards. You will connect digital … digital touchpoints, influence client roadmaps, and apply service design thinking to improve customer experiences and business outcomes. #J-18808-Ljbffr ...

communication skills. Experience using tools such as JIRA, Confluence, or similar product management platforms. Ability to work effectively across multidisciplinary teams including Product, Design, Engineering, and Business functions. Experience using data and customer insights to support product decision-making. Experience working within financial services, banking, insurance, or other regulated … industries. Exposure to business change, testing, service design, or business design activities. Knowledge of GDS-style product delivery approaches and user-centred design principles. Experience supporting digital transformation or customer experience improvement programmes. Qualifications Bachelor's degree in Business, Data Science, Technology, or a related discipline. ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling), you will be accountable for the operational performance, reliability, resilience and continual improvement … Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working across organisational boundaries, you will collaborate with operational ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You will be a leader of leaders, coaching Senior Product Managers and advocating for user-centred design across the health sector. Hippo will provide exciting opportunities to share your expertise, represent the product function at the executive level, influence senior health … wide range of internal teams, clinical experts, external partners, and senior stakeholders, successfully presenting evidence‐based business cases. Champion and embed GDS (Government Digital Service) and NHS Service standards at an organisational and portfolio level, guiding multiple products and capabilities through service assessments and complex regulatory environments. ...

clients. We are recruiting for a Principal Consultant with a user research background to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … trusted advisor to senior client stakeholders, including executive leadership, using data, insight and primary research to influence decision-making and shape long-term service strategy to support better outcomes for service users Lead teams to ensure that products and services meet the needs of all users and adhere ...

public sector, you will be instrumental in shaping product visions, navigating complex policy environments, and delivering impactful digital services that meet the Service Standard. You’ll champion strategic product direction, empower multi-disciplinary teams through GDS phases and drive the delivery of high-value outcomes for citizens. … user centric capabilities in others, helping colleagues and clients know what to do when you are not around. Demonstrate deep knowledge of the GDS Service Standard and successfully guide products through GDS service assessments across Discovery, Alpha, Beta, and Live phases. Leverage experience working within or across ...

Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that … user needs, deliver business impact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs ...

sector clients. We are recruiting for an Intermediate Full Stack Kotlin Developer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

sector clients. We are recruiting for a Lead Full Stack Kotlin Developer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will … meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs ...

Pension, Benefits Hybrid WORKING Location: Manchester; Bristol; Leeds; Glasgow; Birmingham; , Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher User Research | Service Design | Digital Transformation Location: UK Wide (Hybrid Working) Salary: £55,000 - £66,000 + Benefits Package About the Role We're supporting a leading … across the public and private sectors. You'll work as part of multidisciplinary Agile teams, helping organisations better understand their users, validate assumptions and design services that create meaningful outcomes. This role combines hands-on research, stakeholder engagement and leadership responsibilities, making it ideal for experienced researchers looking ...

already have experience in your field. You'll also be a natural leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to be part of a thriving delivery community, influence clients and team members, and to develop as a leader. [Please … team to overcome them Facilitate and track team risks and dependencies Help the team to focus on the priorities to deliver the product or service Encourage and facilitate continuous improvement of the delivery team Coach and mentor team members and others to apply the most appropriate agile and lean ...

Proven experience working as a Content Designer/User Content Designer Previous experience within government or the public sector Strong understanding of user-centred design and content principles Experience creating clear, accessible and engaging content for digital services Ability to work collaboratively with UX, service design, product ...

user feedback, outcome measures and non-functional considerations such as security, auditability, resilience and supportability, while architects, engineers and suppliers retain responsibility for solution design and engineering delivery. Support Copilot and AI agent products from discovery and validation through prototype, pilot, evaluation, scaling, operational adoption and transition to business … ownership. Design proportionate experiments, user research and testing to validate business need, usability, colleague trust, adoption barriers and benefits and agreed outcomes. Track Copilot adoption and benefits, including active and sustained usage, productivity, quality, cycle time, colleague confidence, user experience and relevant risk or control indicators. Coordinate adoption activity ...

with longer-term product goals. Stakeholder Engagement & Collaboration Build strong relationships with stakeholders across business, policy, technical, and operational functions. Collaborate effectively with engineering, design, research, and data teams. Facilitate discussions and workshops to build consensus around product priorities. Communicate product decisions, progress, and outcomes clearly to technical … technical audiences. Influence stakeholders and champion user-centred, outcome-focused product development. User-Centred Design & Continuous Improvement Apply user-centred design principles throughout the product lifecycle. Use qualitative and quantitative evidence to guide product decisions. Apply Government Digital Service (GDS) standards and best practices where appropriate. Continuously ...

user stories and acceptance criteria Support product delivery teams in an Agile environment Translate complex business needs into clear and actionable requirements Contribute to service design and continuous improvement activities Essential Skills & Experience Proven experience as a Business Analyst within the public sector Strong requirements gathering and stakeholder ...

working. The role supports a public sector/government client and requires delivering clear, accessible content across digital services. You will work with UX, service design, product and development teams in an agile environment, focusing on user-centered content principles and stakeholder collaboration. Start ASAP with Inside IR35 ...

Netcompany, a leading technology consultancy, is seeking a Senior Service Designer to deliver high-profile digital products for UK public sector and private clients. You will span user, technical and business operations to create end-to-end services that meet user needs and deliver real business impact. … lead design workshops, mentor multi-disciplinary teams in agile delivery, and build strong client relationships while navigating regulatory standards such as GDS. #J-18808-Ljbffr ...

Netcompany is seeking a Senior Service Designer to deliver high-profile digital products and services for major UK clients and public sector organisations. You will work with market-leading technologies, spanning user, technical and business operations to meet user needs, deliver impact and benefit society. The role emphasizes collaboration … rapid prototyping, and aligning design outcomes with strategic goals. #J-18808-Ljbffr ...