19 of 19 Service Designer Jobs in London

Service designer

Hiring Organisation
Pontoon
Location
London, United Kingdom
Employment Type
Contract
Title: Service Designer Location: London - 25 Gresham Street - Hybrid Contract Type: Initial 6-month contract (extendable) Role Overview We are seeking an experienced and innovative Service Designer to join a team delivering next-generation Conversational AI capabilities. This role will play a key part in shaping … Scientists, Engineers, Product teams, and business stakeholders. This is an opportunity to influence the future direction of AI-enabled customer and colleague experiences through service design excellence. Key Responsibilities Lead service design activities across the full project lifecycle, from discovery through to refinement and delivery. Shape and define ...

SC Cleared Service Designer - Contract

Hiring Organisation
Sanderson Government and Defence
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£475 - £500 per day
Cleared Service Designer - Contract Rate: Up to £500 per day (Inside IR35) Location: London (3 days per week on-site) Contract: Initial contract with strong extension potential We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital … services within a central government environment. This is a high-impact role on a policy-backed programme where service design plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. Key Requirements Active Security Clearance (SC) - must be current and transferable Strong ...

Service Designer (Contract)

Hiring Organisation
Sanderson Government and Defence
Location
London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 - £550 per day
Service Designer (Contract) Rate: £550/day (Inside IR35, via Umbrella) Location: Crawley, West Sussex (2 days onsite per week) Duration: 6 months (extensions likely) Overview: We are seeking an experienced Service Designer to support the delivery of user-centred services within a regulated environment, designing … improving compliant, end-to-end service experiences. Key Responsibilities: Design and optimise end-to-end services across multiple touchpoints Produce service blueprints, journey maps, and other core design artefacts Conduct user research and translate insights into actionable improvements Collaborate with product, delivery, and technical teams to implement solutions ...

Senior Service Designer

Hiring Organisation
TPXImpact Holdings Plc
Location
East London, London, United Kingdom
Employment Type
Permanent
Salary
£60,000
About The Role Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. On client projects, your expertise means youll manage or maintain the quality … Project Director, partner or sponsor to deliver successfully on a client project Support delivery colleagues in raising issues quickly Confidently communicate the value of service design and user-centered design approaches in digital design Support business development activities led by others such as bids and client pitches/presentations ...

AI Service Designer (SC cleared)

Hiring Organisation
Morgan Hunt Recruitment
Location
City of London, London, England, United Kingdom
Employment Type
Contractor
Contract Rate
£700 - £800 per day
Service Designer (SC Cleared) £700-£800 per day | Inside IR35 | Hybrid (Canary Wharf, Glasgow or Cardiff - 1 day per week) Contract until September 2026 + potential extension Morgan Hunt are working in partnership with a UK Government organisation to appoint an experienced AI Service Designer with … designed and delivered within a secure, high-impact environment-ensuring solutions are user-centred, ethically sound and operationally effective. The Role As an AI Service Designer, you will play a key role in defining and designing end-to-end services that leverage AI, data and automation. ...

Service Designer, Journey Maps, Hybrid

Hiring Organisation
Sanderson Recruitment Plc
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
GBP 500 - 550 Daily
Service Designer (Contract) London (Hybrid - 2 days onsite) £500-£550 per day (Inside IR35) 3-6 months We're supporting a leading financial services organisation looking for a hands-on Service Designer to join a key transformation programme. The Role Design and optimise … customer journeys Create service blueprints and journey maps Facilitate workshops and collaborate with product, tech and CX teams Translate insight into practical, scalable design outcomes Requirements Strong Service Design experience in complex environments Expertise in journey mapping, service blueprinting and facilitation Background in financial services or other ...

Service Designer, Journey Maps, Hybrid

Hiring Organisation
Sanderson Recruitment
Location
London, United Kingdom
Employment Type
Permanent
Salary
£500 - £550 per day + Hybrid
Service Designer (Contract) London (Hybrid - 2 days onsite) £500-£550 per day (Inside IR35) 3-6 months We're supporting a leading financial services organisation looking for a hands-on Service Designer to join a key transformation programme. The Role Design and optimise … customer journeys Create service blueprints and journey maps Facilitate workshops and collaborate with product, tech and CX teams Translate insight into practical, scalable design outcomes Requirements Strong Service Design experience in complex environments Expertise in journey mapping, service blueprinting and facilitation Background in financial services or other ...

Service Designer

Hiring Organisation
TPXImpact Holdings Plc
Location
East London, London, United Kingdom
Employment Type
Permanent
Salary
£45,000
About The Role As a Service designer at TPXimpact , you will work on projects to map and communicate services clearly and creatively, generating and exploring solutions using a range of visual methods, and using service prototyping to test assumptions and hypotheses. You will be able to think … about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. As part of multidisciplinary teams, you will be able to work independently, and with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play ...

AI Service Designer

Hiring Organisation
Robert Walters
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
Urgent Contract AI Service Designer (2B) - Active Security Cleared Role Purpose The AI Service Designer is responsible for designing end-to-end services that leverage data, AI, and automation to improve outcomes for consumers, and market participants. The role focuses on understanding user and organisational needs … Lead the design of AI-enabled services from discovery through to live, ensuring they meet user needs and business outcomes Map current and future service journeys, identifying opportunities to embed AI, automation, and data-driven decision-making Conduct user research and translate insights into service designs, prototypes ...

Senior Service Designer (f/m/d)

Hiring Organisation
Awin
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
looking to drive meaningful change across how products, teams, and services come together to deliver great experiences? We’re seeking a Senior Service Designer to join Awin in our mission to help customers grow their business online. You’ll play a vital role within the UX team, shaping … services are designed across Awin. Working closely with Product, Engineering, Customer Success and Commercial teams, you’ll help embed service design thinking across the organisation. From discovery through to delivery and continuous improvement you’ll ensure our experiences are connected, efficient, and built around real customer needs. Our team ...

Senior Service Designer

Hiring Organisation
17918
Location
London, United Kingdom
About The Role Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. On client projects, your expertise means youll manage or maintain the quality ...

Senior Service Designer

Hiring Organisation
TPXImpact Holdings PLC
Location
London, UK
About The Role Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. On client projects, your expertise means youll manage or maintain the quality ...

UX / Service Designer - Consumer Duty

Hiring Organisation
Hays Specialist Recruitment Limited
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
/Service Designer - Consumer Duty £Market Rate London/Primarily Remote 4 months initially My client is an instantly recognisable consultancy who require a UX/Service Designer to join a business-critical programme for an end client. Key Responsibilities: Own the end-to-end enrolment ...

Service Designer / User Researcher (Hybrid)

Hiring Organisation
Sanderson Government and Defence
Location
London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 - £540 per day
Service Designer/User Researcher (Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred digital … services at scale. This role is ideal for someone who can seamlessly blend GDS service design principles with robust user research practices, ensuring services are designed around real user needs and meet the highest government standards. Key Responsibilities Lead and deliver user-centred design and research activities in line ...

Senior Service Designer - Hybrid 2 days per week in London

Hiring Organisation
Momenta Group Global
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£75,000 - £135,000 per annum, Inc benefits
looking for a Senior Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This is a hands-on, senior role that spans the full service design lifecycle — from understanding the problem space … mapping service ecosystems, through to designing future-state experiences and supporting implementation. You'll work across multidisciplinary teams and directly with client stakeholders to drive real, measurable outcomes. Services today are increasingly shaped by the interplay between human and automated touchpoints — including AI-enabled pathways. At this level ...

Service Designer

Hiring Organisation
Hays
Location
London, United Kingdom
Employment Type
Permanent
Salary
£450.0 - £500.0 per day + c£500 per day (insude IR35)
Your new role We're looking for an experienced Service Designer contractor who can quickly embed into multidisciplinary teams and design or improve end-to-end public services. This role suits someone comfortable working in complex environments, shaping services across digital and non-digital touchpoints, and making progress … influencing senior stakeholders.What we need them to do Design and improve whole services by understanding user needs, organisational constraints and policy intentTake ownership of service journeys, mapping current and future states and identifying opportunities for improvementUse research, data and insight to inform decisions and iterate designsWork closely with researchers ...

Service Designer / User Researcher (Hybrid)

Hiring Organisation
Sanderson Government and Defence
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
GBP 500 - 540 Daily
Service Designer/User Researcher (Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred digital ...

Service Designer

Hiring Organisation
17918
Location
London, United Kingdom
About The Role As a Service designer at TPXimpact , you will work on projects to map and communicate services clearly and creatively, generating and exploring solutions using a range of visual methods, and using service prototyping to test assumptions and hypotheses. You will be able to think ...

Service Designer

Hiring Organisation
TPXImpact Holdings PLC
Location
London, UK
About The Role As a Service designer at TPXimpact, you will work on projects to map and communicate services clearly and creatively, generating and exploring solutions using a range of visual methods, and using service prototyping to test assumptions and hypotheses. You will be able to think ...