London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
ServiceDesigner London £59,000 - £69,000 + benefits Flexible working (3 days in the office per week) Our client We're growing a new Service Design team within a global consumer organisation. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both compelling and competitive … is to help craft something new from the discovery phase, working on services that have impact on millions of users across the globe. Reporting into the Senior Manager for Service Design, the ServiceDesigner will create the future product, technology, and connected services portfolio across multiple regions. As ServiceDesigner, you will: Support the end … end design of services to ensure a compelling and seamless user experience. Research, conceive, sketch, and user-test experiences, facilitating the product vision under guidance of the Senior Manager, Service Design. Theorise original ideas, bringing simplicity and a seamless user experience to complex designs. Use digital mock-ups to develop intuitive customer journeys for connected services, collaborating closely with More ❯
ServiceDesigner Inside IR35 Government . Location: London, Remote Category: Contract Jobs Salary: 500-550pd + Flexible working Ref: JT/JC/5929 Contact Name: James Clarke Telephone: We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help … unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a ServiceDesigner to help them formalise their approach and develop that offering further. Company overview The UK Government is embarking on a transformation with a number of exemplar projects … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only will More ❯
ServiceDesigner Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a ServiceDesigner at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯
cost savings and increased operational efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title: Lead ServiceDesigner Role Summary: We are seeking a Lead ServiceDesigner to guide the end-to-end service design of a complex, multi-stakeholderdigital platform. This role will be responsible for understanding … and mappinguser journeys across multiple actors, aligning digital and operationaltouchpoints, and ensuring that the service is cohesive, intuitive, andaccessible to all users. Working at the intersection of user research, productstrategy, and technical delivery, the Lead ServiceDesigner plays a pivotalrole in shaping how the service delivers value to its users and stakeholders. Requirements Key Responsibilities 1. … Service Blueprinting andExperience Mapping Design, document, and evolve service blueprints,mapping the user experience across digital and offline channels. Ensure that service journeys account for diverseuser roles (e.g. administrators, regulators, external partners, internalanalysts). Align front-stage (user-facing) and back-stage(operational and system) processes in ways that enable a seamless userexperience. Analyse existing "as-is More ❯
ServiceDesigner Remote 3-month contract - starting 1st April Outside IR35 £250 - £300pd iO are working with an established and rapidly growing Digital agency in their search for a ServiceDesigner They work with global technology leaders to provide digital transformation services to a number of customers in industries including not-for-profit, financial services and … the pubic sector This position is working with one of their public sector clients on a new project that is currently in the discovery phase. As the ServiceDesigner you'll play a vital role in shaping user experiences that impact millions of people and help make sure content and services meet user needs We are looking for … a Designer with experience in: GDS Experience is a must Designing large or complex services that meet user needs and organisational outcomes, across all channels Using user research and data to understand user needs, identify and understand problems, inform design decisions and influence stakeholders Planning and facilitating workshops with senior stakeholders across organisational boundaries, end users and/or More ❯
Senior ServiceDesigner London £60,000 - £70,000 Currently in search of a Senior ServiceDesigner to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced ServiceDesigner working in the discipline for at least … sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches to organisational problems. • Work to common More ❯
Senior ServiceDesigner London £60,000 - £70,000 Currently in search of a Senior ServiceDesigner to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced ServiceDesigner working in the discipline for at least … sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches to organisational problems. • Work to common More ❯
Senior ServiceDesigner – Public Sector London (Hybrid) Salary: Up to £75,000 Clearance: Must currently hold or have previously held SC clearance The Opportunity A leading design consultancy is looking for a Senior ServiceDesigner to join their multidisciplinary team, focused on delivering impactful, human-centred services for the UK public sector. This is a chance … to work on meaningful projects that improve systems and services while helping to grow a forward-thinking design practice. What You’ll Do Lead service design activities across discovery, alpha, beta, and live phases Conduct user research and map service journeys, ecosystems, and processes Facilitate co-creation workshops and stakeholder engagement sessions Prototype service components and test … with users to validate concepts Translate insights into actionable recommendations and service improvements Support internal capability building and mentor junior designers What You’ll Bring 5+ years of experience in service design or a closely related discipline A strong portfolio demonstrating end-to-end service design work Experience working with or within the UK public sector Familiarity More ❯
Senior ServiceDesigner – Public Sector London (Hybrid) Salary: Up to £75,000 Clearance: Must currently hold or have previously held SC clearance The Opportunity A leading design consultancy is looking for a Senior ServiceDesigner to join their multidisciplinary team, focused on delivering impactful, human-centred services for the UK public sector. This is a chance … to work on meaningful projects that improve systems and services while helping to grow a forward-thinking design practice. What You’ll Do Lead service design activities across discovery, alpha, beta, and live phases Conduct user research and map service journeys, ecosystems, and processes Facilitate co-creation workshops and stakeholder engagement sessions Prototype service components and test … with users to validate concepts Translate insights into actionable recommendations and service improvements Support internal capability building and mentor junior designers What You’ll Bring 5+ years of experience in service design or a closely related discipline A strong portfolio demonstrating end-to-end service design work Experience working with or within the UK public sector Familiarity More ❯
POSITION Lead ServiceDesigner (materinity cover) LOCATION Shoreditch, London (Flexible Hybrid) We have recently received an exciting opportunity from a pioneering design, research, and technology studio based in Shoreditch, London. They are looking for a Lead ServiceDesigner to join their team as maternity leave cover for 9 months, with the possibility of extension. The client … and services for the benefit of people, society, and the planet, operates internationally with renowned clients such as IKEA, Yohana, Google, and the NHS. They are seeking a Lead ServiceDesigner who shares their enthusiasm for collective achievement, collaboration, and creative problem-solving. Responsibilities: Hands-on design work, contributing to the design of apps, tools, websites, and interactive … experiences. Integrating data and AI into design concepts within a service and brand context. Mapping and blueprinting, service design, and connecting various pieces of research and client knowledge for product or service development. Providing a critical voice in ideation, pushing concepts forward to align with client strategies and business goals. Client management and translation, presenting ideas effectively More ❯
Senior ServiceDesigner - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out … the job Job summary Within the Digital, Data & Technology area of the NCA, our constantly evolving and expanding capabilities means we need people with extensive experience and knowledge of service management and in particular service design and transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality … be able to register after this date and time. Please see our privacy policy notice for details on how your data is handled. Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones More ❯
ServiceDesigner - National Crime Agency - SEO Belfast, Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your … About the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA … to register after this date and time. Please see our privacy policy notice for details on how your data is handled.Privacy Policy Notice Your role will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your More ❯
Midweight Public Sector ServiceDesigner Why Join frog Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services … being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What You'll Be Doing The ServiceDesigner will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services … problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you're not entirely sure More ❯
ServiceDesigner £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a ServiceDesigner on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the … current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product More ❯
We're now looking to grow the team and hire a servicedesigner to support the council's Temporary Accommodation and Homelessness transformation programme. About the programme The Temporary Accommodation and Homelessness transformation programme is a new programme of work. It pulls in expertise from inside and outside of the council, to address issues of demand, supply and … income, working with our Benefits and Homeless Prevention Service, Strategic Property Services, and Financial Services. The aim is to transform how we deliver our services for homeless residents in the future. It's an essential programme that will improve how we support vulnerable residents and reduce costs for the council. About the role As a ServiceDesigner … Visualise and prototype services and interactions, using a range of methods - Help teams understand the wider context of what they're working on and how it fits into a service for residents - Interrogate, improve and create the backend systems and processes needed to support services - Use and create new design patterns - Identify insights and needs, and translate them into More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a ServiceDesigner … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only will … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A ServiceDesigner here must be More ❯
ServiceDesigner 📍 London (Hybrid – 2–3 days onsite) 💰 Up to £55,000 + 10% Bonus + Benefits 🕊️ Permanent | Public Sector Focus We’re working with a global design and innovation studio that’s part of one of the world’s leading technology consultancies. Their London team is growing — and we’re looking for a ServiceDesigner … s public services. 🎯 What you’ll be doing: Shaping end-to-end services for public sector clients through discovery, design, and delivery Translating research into actionable insights, user journeys, service blueprints, and prototypes Facilitating workshops with stakeholders, users, and delivery teams Collaborating with researchers, designers, engineers, and policy specialists Supporting design strategy and contributing to a growing design culture … background Has experience designing public-facing services, ideally within government or health Is confident working in ambiguous environments and managing multiple stakeholders Has strong grounding in user-centred design, service mapping, and systems thinking Understands how to balance user needs, business goals, and policy constraints 💼 The Package: Salary up to £55,000 10% annual bonus Hybrid working (typically More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
ServiceDesigner 📍 London (Hybrid – 2–3 days onsite) 💰 Up to £55,000 + 10% Bonus + Benefits 🕊️ Permanent | Public Sector Focus We’re working with a global design and innovation studio that’s part of one of the world’s leading technology consultancies. Their London team is growing — and we’re looking for a ServiceDesigner … s public services. 🎯 What you’ll be doing: Shaping end-to-end services for public sector clients through discovery, design, and delivery Translating research into actionable insights, user journeys, service blueprints, and prototypes Facilitating workshops with stakeholders, users, and delivery teams Collaborating with researchers, designers, engineers, and policy specialists Supporting design strategy and contributing to a growing design culture … background Has experience designing public-facing services, ideally within government or health Is confident working in ambiguous environments and managing multiple stakeholders Has strong grounding in user-centred design, service mapping, and systems thinking Understands how to balance user needs, business goals, and policy constraints 💼 The Package: Salary up to £55,000 10% annual bonus Hybrid working (typically More ❯
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
Senior ServiceDesigner up to £700/day (Inside IR35) 6-Month Contract London - Hybrid We are seeking a highly experienced Senior ServiceDesigner to lead and shape end-to-end public service design as part of a major government AI transformation programme. This is a unique opportunity to influence how AI can power the … next generation of UK public services, with real impact at scale. Key Responsibilities: Lead and coordinate service design work across agile, multidisciplinary teams. Design services that are efficient, inclusive, accessible, and user-centred. Work within the AI Customer Experience Frontier Programme to explore new design opportunities using emerging technologies. Use research and data to inform service improvements and … address user needs. Facilitate co-design workshops, stakeholder engagement, and collaborative problem-solving. Champion accessibility, legal compliance, and sustainability in service design. Mentor junior designers and promote best practice across government design communities. Required Skills & Experience: Extensive experience designing services in complex digital environments. Strong track record of working with user research data to drive decisions. Ability to influence More ❯
Junior ServiceDesigner – Public Sector Location: London (Hybrid) Salary: Up to £55,000 Clearance: Active SC clearance required Portfolio or examples of work required We’re looking for a Junior ServiceDesigner who’s ready to take the next step in their career and gain hands-on experience in a consulting environment. This is an ideal … role for someone with a foundation in service design who’s eager to work on real-world challenges, learn from experienced practitioners, and contribute to services that make a meaningful impact across the UK public sector. What You’ll Do: Support service design activities across discovery, alpha, and beta phases Contribute to user research, journey mapping, and service blueprinting Help visualise complex systems and identify opportunities for improvement Collaborate with multidisciplinary teams in agile delivery environments Apply GDS service standards and inclusive design principles What You’ll Bring: 2 years experience in service design or a related discipline A portfolio or examples of work that show your thinking and approach A strong interest in public More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
Junior ServiceDesigner – Public Sector Location: London (Hybrid) Salary: Up to £55,000 Clearance: Active SC clearance required Portfolio or examples of work required We’re looking for a Junior ServiceDesigner who’s ready to take the next step in their career and gain hands-on experience in a consulting environment. This is an ideal … role for someone with a foundation in service design who’s eager to work on real-world challenges, learn from experienced practitioners, and contribute to services that make a meaningful impact across the UK public sector. What You’ll Do: Support service design activities across discovery, alpha, and beta phases Contribute to user research, journey mapping, and service blueprinting Help visualise complex systems and identify opportunities for improvement Collaborate with multidisciplinary teams in agile delivery environments Apply GDS service standards and inclusive design principles What You’ll Bring: 2 years experience in service design or a related discipline A portfolio or examples of work that show your thinking and approach A strong interest in public More ❯
Senior ServiceDesigner 📍 London (Hybrid – 2–3 days onsite) 💰 Up to £76,000 + 10% Bonus + Benefits 🕊️ Permanent | Public Sector Focus We’re partnering with a global design consultancy, part of one of the world’s largest tech and transformation businesses, as they grow their public sector design team in London. They’re looking for a Senior … ServiceDesigner to help shape inclusive, scalable services that deliver measurable impact across government and healthcare. 🧠 What you’ll be doing: Leading service design work across complex, multi-stakeholder public sector programmes Translating research and policy into user journeys, service blueprints, and delivery plans Running co-creation sessions, workshops, and stakeholder engagement activities Providing design direction … across agile delivery teams Supporting junior designers and championing best practice in service design Collaborating with technologists, researchers, strategists, and policy teams 👀 We’re looking for someone who: Has experience in a consulting or agency environment, working on large-scale transformation programmes Has a track record of delivering impactful service design work in public sector settings Is confident More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
Senior ServiceDesigner 📍 London (Hybrid – 2–3 days onsite) 💰 Up to £76,000 + 10% Bonus + Benefits 🕊️ Permanent | Public Sector Focus We’re partnering with a global design consultancy, part of one of the world’s largest tech and transformation businesses, as they grow their public sector design team in London. They’re looking for a Senior … ServiceDesigner to help shape inclusive, scalable services that deliver measurable impact across government and healthcare. 🧠 What you’ll be doing: Leading service design work across complex, multi-stakeholder public sector programmes Translating research and policy into user journeys, service blueprints, and delivery plans Running co-creation sessions, workshops, and stakeholder engagement activities Providing design direction … across agile delivery teams Supporting junior designers and championing best practice in service design Collaborating with technologists, researchers, strategists, and policy teams 👀 We’re looking for someone who: Has experience in a consulting or agency environment, working on large-scale transformation programmes Has a track record of delivering impactful service design work in public sector settings Is confident More ❯
