3 of 3 Service Designer Jobs in the North East

Job Post: User Experience Design - Service Designer (Hybrid Contract) Title :User Experience Designer - Service Design Location :Newcastle, UK (Hybrid Working Model) Are you a highly strategic Service Designer ready to lead complex system change? We are seeking a seasoned expert to drive a human-centered design process across the entire service lifecycle, balancing … deep user insights with core business strategy. This is a high-impact, 10-month contract role where your expertise will directly shape our service ecosystem The Role: Strategic Impact & Leadership As our Service Designer, you will be responsible for defining and implementing service improvements across all project phases-from initial framing to final deployment. You will … function as a Subject Matter Expert , collaborating across engineering, product, and business teams to ensure holistic, effective service delivery. Key Responsibilities: Ethnographic Research: Conduct advanced ethnographic research to identify true user needs and pain points. Insight Synthesis: Interpret and synthesize human insights, ensuring they are balanced against strategic business, technical, and brand inputs. Artifact Creation: Create detailed User Journey More ❯

Contract Service Designer Inside IR35 £600pd Few days per month travel We’re looking for an experienced Service Designer to join a government project, helping to deliver user-centred services aligned with GDS (Government Digital Service) standards. What you’ll do: Design and improve end-to-end services based on user needs Work collaboratively with … multidisciplinary teams (researchers, designers, developers, product managers) Apply GDS service standards and principles throughout the design process If you’re an experienced Service Designer with strong UCD skills and previous government project experience, please apply More ❯

Job Title: User Experience Design - Service Designer Location: Newcastle, Cobalt Business Park Working Model: Hybrid Contract Duration: 1 December 2025 - 30 September 2026 Pay Rate: £292/day PAYE | £388/day Umbrella Job Description As a Service Designer , you will lead a human-centred design approach across all project phases - from discovery and problem framing … considerations. Key Responsibilities Lead and apply human-centred design methodologies across discovery delivery. Conduct ethnographic research and advanced UX/user research to uncover insights. Synthesise findings into meaningful service concepts and recommendations. Facilitate workshops to gather insights, align stakeholders, and drive collaboration. Create user journey maps and service blueprints to visualise end-to-end experiences. Develop prototypes … and ensuring design coherence. Stay up-to-date with industry best practices, trends, and emerging methods. Skills & Experience Advanced proficiency in UX Research (required) Strong experience in User Research, Service Design Thinking, System Design, Design Thinking (preferred) If you are interested in this position, please apply directly. Randstad Technologies is acting as an Employment Business in relation to this More ❯