Mandarin speaking IT Service Desk Administrator
London, South East, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
People First
employee, and interacting with external suppliers Your New Salary: Highly competitive depending on experience Job status: Permanent, office based with 4 days WFH allowance per month Location: Central London Service Desk Administrator - Summary: The Service Desk Administrator is responsible for internally supporting approximately 100 staff, and interacting with external suppliers and inspector companies. Facilitating … helpdesk and desktop support functions, incident & change management, problem solving, documentation and housekeeping activities. You should be comfortable making configuration changes and clearly document and follow change control procedures. Service Desk Administrator - What You'll be Doing: To provide 1st & 2nd line IT support to UK office’s user community. Respond and answer all service desk … manor and follow HQ procedures and processes. Respond to and manage requests from HQ Beijing. Process IT invoices monthly, on time and within the due date. Manage the UK Service Desk. You will not only participate in service request, incidents, problems and change requests but triage requests from users and assign work when required. Responsible for configuring & maintaining More ❯
Employment Type: Full-Time
Salary: Competitive salary
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