2 of 2 Service Desk Administrator Jobs in the South East

employee, and interacting with external suppliers Your New Salary: Highly competitive depending on experience Job status: Permanent, office based with 4 days WFH allowance per month Location: Central London Service Desk Administrator - Summary: The Service Desk Administrator is responsible for internally supporting approximately 100 staff, and interacting with external suppliers and inspector companies. Facilitating … helpdesk and desktop support functions, incident & change management, problem solving, documentation and housekeeping activities. You should be comfortable making configuration changes and clearly document and follow change control procedures. Service Desk Administrator - What You'll be Doing: To provide 1st & 2nd line IT support to UK office’s user community. Respond and answer all service desk … manor and follow HQ procedures and processes. Respond to and manage requests from HQ Beijing. Process IT invoices monthly, on time and within the due date. Manage the UK Service Desk. You will not only participate in service request, incidents, problems and change requests but triage requests from users and assign work when required. Responsible for configuring & maintaining More ❯

We are looking for a highly organised and proactive Service Desk Administrator, ideally based in Bracknell or the surrounding area, to work alongside one of our high end clients. This role is essential to ensure the smooth day to day operations of the service desk, with a strong focus on job scheduling, engineer coordination, customer … communication, and the effective use of BigChange job management system. Key responsibilities: Manage incoming service requests via phone, email, and system portal Schedule and coordinate engineers for maintenance, installation, and reactive callouts using the BigChange system ️ Monitor job progress to ensure timely completion and customer satisfaction Update and maintain BigChange system records including job notes, customer details, asset information More ❯