1 Service Desk Agent Jobs in Cambridgeshire

us”. All our team are experts in their field, and we reflect that in our company name. We pride ourselves on our customer service and our solutions. We love turning a challenge for our customers into something simple and manageable. We are always looking for new experts to … hybrid working environment with 2 shifts in our Peterborough office. Salary - £24,500 - 29,000 (depending on experience) + night allowance We require an agent to be able to work 12-hour shifts on days and nights (4-on, 4-off) Role Overview As a Service Desk Agent in IT Naturally you will be responsible for offering 1st and 2nd line support and technical assistance to our customers by helping them complete tasks or troubleshoot problems through diagnostic tests and remote access into their computers. Role Responsibilities Serve as the first point of contact for more »