2 of 2 Service Desk Analyst Jobs in Aberdeen

Service Desk Analyst We’re looking for a Service Desk Analyst to join our global technology powerhouse, specialized in energy and dedicated to enabling a more sustainable future. At Cegal’s Service Desk the focus is on the customers and their employees. The goal is to provide the world's best service … and customer-centric employees. Our Customer Support team resolves nearly 90 percent of incoming requests with 1st and 2nd line support, highlighting the commitment we have to providing customer service and being great problemsolvers. Are you passionate about showing others how technology can make things better? If so, this role might be perfect for you! Together with us you … will have the possibility to develop your skills in a supportive and inclusive team. As our Service Desk Analyst, you will: Serve as the single point of contact for client IT issues via phone, live chat, and email by providing high-quality customer support through effective written and verbal communication Manage UK IT Operations mailboxes, ensuring all More ❯

Social network you want to login/join with: Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex … business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance More ❯