3 of 3 Service Desk Analyst Jobs in Scotland

Service Desk Analyst x4 - Inverness Inverness (onsite 5 days per week) Up to £32,000 + shift allowance Shift Pattern: 4 nights on, 4 nights off, 4 days on, 4 days off. We are seeking an experienced Service Desk Analyst to join a fast … oversight and incident coordination across critical services. You will be responsible for monitoring operational alerts, coordinating technical teams and suppliers, managing escalations, and ensuring service disruptions are effectively prioritised and resolved. You will play a key role in maintaining service availability while providing clear communication to stakeholders throughout ...

Reed Technology is partnering with a global service provider operating within a highly specialised industry to recruit a Service Desk Analyst . This is an excellent opportunity for an IT support professional looking to join a collaborative team environment where they will act as the first … point of contact for IT support across the business. You'll be responsible for managing and resolving incidents, service requests, and user queries while delivering a high level of customer service to colleagues across the organisation. Key Responsibilities Act as the first point of contact ...

have excellent customer service skills Are you experienced providing 1st and 2nd line IT support Would you like to work for a global company who operate from prestigious offices in the centre of Glasgow You will be working on a rotating shift pattern between the hours of 7am - 8pm. … office and 3 from home. (5 days in office initially during training) Main responsibilities include: Day-to-day user support and liaison with IT Service Desk in other global offices to resolve issues Management/support of a large pool of laptops Management/support of remote working ...