Service Desk Analyst (1st / 2nd Line)
Coventry, West Midlands, England, United Kingdom
Xact Placements Limited
Service Desk Analyst Location: near Coventry Salary : £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improvement, this could … tickets, meeting SLAs and keeping users updated. Diagnose and troubleshoot hardware, software, and network issues. Document processes and contribute to team knowledge sharing. Maintain security and identify opportunities for service improvements. Assist with project work and client site visits when required. Your Skills and Experience Proven service desk background within an MSP Strong communication skills and a More ❯
Employment Type: Full-Time
Salary: £25,000 - £27,500 per annum
Posted: