3 of 3 Service Desk Analyst Jobs in Sheffield

Role: Service Desk Analyst Location: Sheffield Salary: £30,000 Are you passionate about IT support and thrive on solving technical challenges? We're on the lookout for a proactive and customer-focused Service Desk Analyst to join a dynamic and growing team based in … Sheffield. The Role: As a Service Desk Analyst, you'll be the first point of contact for IT users, providing high-quality support and ensuring incidents and requests are resolved quickly and efficiently. You'll work across a wide range of technologies and play a key role … software, and network issues. Escalate more complex problems to second-line support. Maintain accurate documentation and contribute to a knowledge base. Deliver excellent customer service in every interaction. What We're Looking For: Previous experience in a service desk or IT support role. Strong problem-solving and More ❯

IT Service Desk Analyst Place of work: On-site – Sheffield, UK/Duration: Permanent/Hours of work: Two shifts (08.00 – 16.30) and (14.30 – 23.00) Monday – Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analyst is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development … and IT documentation Ability to use initiative or work as part of a team to resolve IT issues Technical Competencies: Prior experience in a Service Desk Environment Experience diagnosing and resolving hardware and software issues Experience supporting 365 environments, including Office 365, MS Teams, SharePoint, Exchange Business Competencies More ❯

IT Service Desk Analyst Place of work: On-site – Sheffield, UK/Duration: Permanent/Hours of work: Two shifts (08.00 – 16.30) and (14.30 – 23.00) Monday – Friday including Bank holidays. About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. Working in an IT support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analyst is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development … and IT documentation Ability to use initiative or work as part of a team to resolve IT issues Technical Competencies: Prior experience in a Service Desk Environment Experience diagnosing and resolving hardware and software issues Experience supporting 365 environments, including Office 365, MS Teams, SharePoint, Exchange Business Competencies More ❯