3 Service Desk Coordinator Jobs

Service Desk Coordinator Job Description I am actively seeking an enthusiastic service desk coordinator for a brilliant new role based in Kent. My client is a multi-national manufacturing and distribution firm, with a fantastic company culture, and exciting growth plans. The purpose of … for users regarding IT support - triaging support issues, managing support ticket prioritisation and coordinating resources effectively. If you have prior experience in helpdesk/service desk coordination & administration, and looking for an expansive company to be a part of, this could be a great role for you. Responsibilities … ticket appropriately User/IT administration tasks (eg. new starter set up, hardware coordination, KPI reports) Routine application checks to ensure smooth running of service Analysing recurring issues and openings for training/assist trainer with roll out Ensuring all relevant reporting systems are kept up to date/ more »

Location Aylesford, Maidstone Monday to Friday 8am 5pm, 8.30am - 5.30pm and 9am 6pm 43days office, one day remote working The role of Customer Service Desk Coordinator-HP is to ensure that our priority clients accounts are monitored and managed effectively, ensuring SLAs and KPIs are consistently achieved … and our customers receive a high-level dedicated service by answering queries and customer issues via a portal system. more »

for developing and supporting MyKnowledgeMap’s award winning products. We are seeking a dynamic and customer-focused individual to join our team as a Service Desk Co-Ordinator. The successful candidate will play a crucial role in ensuring the smooth functioning of our customer support operations. Responsibilities Customer … Support: · Provide outstanding customer service by responding to inquiries and resolving issues in a timely, detailed and efficient manner. · Efficiently manage and prioritise support tickets to meet service level agreements. · Act as the first point of contact for customer support, ensuring a positive experience for our customers. · Contribute … and Adaptability: · Quickly grasp and adapt to new functionality to stay up-to-date with the latest software developments. Essential skills & experience: · Excellent customer service skills – both written and verbally; · Proven ability to multi-task and prioritise issues as required; · Ability to learn and adapt quickly to changing functionality more »