Cloud Engineer Global Service Desk · Ekco UK - Milton Keynes, Chancery Lane - London ·
- Location
- Milton Keynes, England, United Kingdom
About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. … home here. The Role Day-to-day at Ekco: Operations and support Provide 2nd/3rd line support for customer cloud platforms, resolving incidents, service requests and problems within agreed SLAs Monitor platform health, performance and availability, and respond proactively to alerts Carry out change management in line with ...