1 of 1 Service Desk Engineer Jobs in Buckinghamshire

Role: Service Desk Analyst Location: Chesham, UK Schedule: Onsite 3 days per week. Key Qualifications- Reporting relationship This position reports to the Service Desk Lead Core technologies and skills preferred for this role: Ability to support core technologies. These technologies include but are not limited to- Microsoft Server all versions, Microsoft SQL, Microsoft Exchange, Microsoft Remote … Microsoft 365, Microsoft Intune, HPE and Dell technologies, SonicWall, WatchGuard and Draytek technologies, Veeam, Adobe, Fortinet, Juniper Key duties of role- Description of the main duties * The position of Service Desk Analyst involves assisting with the smooth running of the service desk and supporting clients * The role will provide expert and highly personable support to many … role is not field based * Working with Microsoft and major vendor technologies - with PCs, laptops, servers, peripherals and networks both in terms of hardware and software * Working with the Service Desk Management team, logging and categorising tickets and escalating cases where needed * Monitoring service desk ticket flow and ensuring correct priorities are assigned for all tickets More ❯