8 of 8 Service Desk Engineer Jobs in the South East

Monday - Friday 10am - 7pm Service Desk Engineer The Service Desk Engineer serves as the primary technical point of contact for RFA's global client base, delivering exceptional white-glove support across endpoint, cloud, security, and collaboration technologies. This role is responsible for providing first … second-level technical support, resolving incidents, fulfilling service requests, and maintaining high levels of customer satisfaction while supporting a diverse portfolio of managed IT services. The Service Desk Engineer utilizes modern troubleshooting methodologies, automation tools, AI-assisted support platforms, and cybersecurity best practices to efficiently resolve ...

Support Engineer/Service Desk Analyst Join a supportive, fast-paced technology team providing first-line support to clients. This opportunity suits someone with relevant IT support experience, strong customer service skills and a drive to keep learning and developing. If you’ve also worked … following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, First Line Support Engineer, Desktop Support Engineer, IT Support Analyst Benefits include private healthcare after probation, learning and development ...

client, a pioneering organisation within the aerospace sector, is seeking a Quality Assurance Engineer specialising in Service Desk and Processes to support the continual improvement of operational standards and service delivery. This permanent role will focus on quality assurance, process compliance and the enhancement of service desk performance within a technology-driven aerospace environment. Key Responsibilities: Developing, implementing and maintaining quality assurance processes for service desk operations Reviewing service desk procedures to ensure consistency, compliance and effective customer support Monitoring service performance, identifying trends and recommending appropriate improvements Conducting ...

Service Desk Engineer Are you passionate about technology and delivering exceptional customer service? We're looking for a Level 1 Service Desk Engineer to join a growing Managed Services team, providing first-line IT support to a diverse range of business clients. This … within a supportive, collaborative environment. Location: Maidenhead, Berkshire Salary: £28,000–£29,000 per annum What You'll Be Doing As a Level 1 Service Desk Engineer, you'll be the first point of contact for technical support, ensuring users receive prompt, professional assistance while maintaining high ...

Looking for Desk Engineers! Fully office-based in central London A leading Ireland and UK Employment Law and Health & Safety Specialists, providing an integral service to 32,000 client's daily business operations is looking for a talented Group Service Desk Engineer to provide … Knowledge management Demonstrate strong organisational skills and be accountable for your daily workload Responsibility for being the first point of contact on the Service Desk Responsibility for supporting and maintaining the company's IT systems and for providing efficient desktop support to all business users To provide application ...

customers and making technology work for them? We’re recruiting an IT Support Technician (Helpdesk with occasional Field Work) to join a friendly, growing service desk team. This is an office- and field-based, hands-on, customer-facing role where you’ll provide first- and second-line support … have the opportunity to develop your technical skills across Microsoft 365, cyber security, cloud services and more. As an IT Field and Help Desk Support Technician, you will be doing the following, Providing 1st and 2nd line IT support via telephone, RMM and ticketing systems Troubleshooting Microsoft 365, Windows ...

Quality Assurance Engineer is responsible for supporting issue resolution, running engineering processes and improving engineering processes (with oversight from experienced Quality Assurance Engineers and the Quality Lead). Key Responsibilities Supporting Issue Resolution Triage and deal with issues from both service desks and urgent customer support requests. Resolve ...

About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. … home here. The Role Day-to-day at Ekco: Operations and support Provide 2nd/3rd line support for customer cloud platforms, resolving incidents, service requests and problems within agreed SLAs Monitor platform health, performance and availability, and respond proactively to alerts Carry out change management in line with ...