1 of 1 Service Desk Engineer Jobs in Plymouth

Job Title: Service Desk Engineer Location: Exeter (4 days per week on-site) Contract Type: 6-Month Contract (FTC) Start Date: ASAP Salary: £33k Overview A leading technology-driven organisation is seeking a Service Desk Engineer to join their IT team on a 6-month contract basis. This role is ideal for someone who … smooth day-to-day IT operations. The role sits within a collaborative team and reports to the 1st Line Team Leader. Key Responsibilities Provide first-line support via the service desk and approved support channels. Troubleshoot and resolve issues related to: Microsoft 365 (O365) Windows OS and desktop support Microsoft applications Cloud services Printers and peripheral devices Administer … escalate issues when necessary. Skills & Experience Essential: Previous experience in a 1st or 2nd line IT support role. Strong working knowledge of Microsoft 365 and Windows environments. Familiarity with service desk tools and methodologies. Excellent communication and interpersonal skills. Desirable: ITIL v3/v4 Foundation certification. Degree in IT, Computer Science, or related field. UK driving licence (advantageous More ❯