2 of 2 Service Desk Management Jobs in Bury

support. The Software Operations Lead will collaborate closely with the development leads, and will focus on the effective coordination of developer resources and day-to-day incident and task management across a suite of internally developed systems. Key Responsibilities of the Software Operations Lead: Take operational ownership of support tickets, bug reports and incident requests relating to internal applications. … clear view of ongoing issues, priorities and timeframes. Excellent communication and coordination skills, with the ability to liaise confidently with both technical staff and non-technical stakeholders. Experience in service desk management, technical coordination or incident management roles would be considered relevant, particularly where there is crossover with software or application environments. To discuss this exciting More ❯

support. The Software Operations Lead will collaborate closely with the development leads, and will focus on the effective coordination of developer resources and day-to-day incident and task management across a suite of internally developed systems. Key Responsibilities of the Software Operations Lead: Take operational ownership of support tickets, bug reports and incident requests relating to internal applications. … clear view of ongoing issues, priorities and timeframes. Excellent communication and coordination skills, with the ability to liaise confidently with both technical staff and non-technical stakeholders. Experience in service desk management, technical coordination or incident management roles would be considered relevant, particularly where there is crossover with software or application environments. To discuss this exciting More ❯